Articles on Management Subjects for Knowledge Revision and Updating by Management Executives ---by Dr. Narayana Rao, Professor (Retd.), NITIE---3.80 MILLION Page Views---
Global Top Blog for Management Theory---Management for Effectiveness, Efficiency and Excellence.
Digitalization is the use and adoption of external digital technologies (i.e. resources (such as machine learning, IoT, big data and blockchain)) by organizations, to improve their supply chain and operational performance.
EDITORIAL
Rethinking supply chains in the age of digitalization
The Digitalization of the 21st Century Supply Chain
Stuart M. Rosenberg
Routledge, 09-Nov-2020 - Business & Economics - 252 pages
The goal of this book is to gain a clear picture of the current status and future challenges with regard to the digitalization of the supply chain.
Digitization has touched upon all aspects of businesses, including supply chains. Technologies such as RFID, GPS, and sensors have enabled organizations to transform their existing hybrid (combination of paper-based and IT-supported processes) supply chain structures into more flexible, open, agile, and collaborative digital models. Digital supply chains further improve and enable business process automation, organizational flexibility, and digital management of corporate assets.
The technologies discussed in this text – artificial intelligence, 3D printing, Internet of things, etc. – are beginning to come together to help digitize, automate, integrate, and improve the global supply chains. Both new supply chain professionals and long-time supply chain professionals have to learn the applications of new technologies in supply chain activities.
Table of Contents
Introduction
Part 1. Digitalization of 21st Century Supply Chain with LEAN Methodology
1. Introduction Supply Chain Terminology
2. Just-in-Time
3. Value Stream Mapping
4. Kaizen
5. The Five S’s
6. The Five Why’s
Part 2. Digitalization of Supply Chain Procurement
1. The Reinvention of Procurement
2. The Transformation of Procurement into a Global Force
3. Procurement and Digitalization – Automation
4. Saving Procurement from Itself
5. Procurement and Supply Chain Sustainability
6. Procurement Solutions in the Digital Age
Part 3. Supply Chain Logistics/Transportation
1. What is Logistics
2. Logistics in the 21st Century
3. The Merger of the Physical and Digital Supply Chains
4. 21st Century Digital Logistical Solutions
Part 4. Inventory Management in the Age of Digital Automation
1. How Artificial Intelligence solves the riddles of Inventory Management
2. How Big Data is changing Inventory Management
3. Misconceptions on Managing Inventory in A Digital Driven World
4. Best Practices in Inventory Management in The Digital Age
Part 5. Supply Chain Warehousing in the 21st Century
1. 20th Century Warehouses are Passe
2. How to Keep Up With Distribution Center Automation & Digitalization
3. The Five Steps to A 21st Century Warehouse
Part 6. Supply Chain Demand Planning
1. The Ten Critical differences between 20th Century and the 21st Century Demand Planning
2. Demand Planning Needs to Incorporate More Than……
3. 20th Century Leadership versus 21st Century Leadership
Part 7. Supply Chain Customer Service
1. Contemplating On The History Of Customer Service
2. Customer Service Re-invented for the 21st Century
3. How Will Customer Service be Reinvented for the Digital Age
4. Improving Customer Service in the Age of E-Commerce
5. Customer Focus Innovation
6. Customer First Culture & Alignment
7. Navigating the Internal Politics of Change
Part 8. Supply Chain Predictive Analytics
1. Looking into the Future: Predictive Analytics & Supply Chain
2. Predictive Analytics and Manufacturing
3. Predictive Analytics and Transportation Management Systems
4. Transportation in the Age of Artificial Intelligence
5. The Final Mile Delivery
6. Predictive Analytics and Mainstream Business Tools
7. Using Predictive Analytics to Drive Sales and Customer Service
Part 9. The Role of the Human Factor in the Digitalized Supply Chain
1. Are Human Jobs at Risk with Automation
2. Human Factor Engineering in the Supply Chain
3. Automation Grows, But Will We Still Need People
4.: What Impact will Automation Have On Warehouse Workers
5. The Role of Human Factors on Future of Manufacturing
Digital Supply Chains: A Practitioner’s Guide to Successful Digitalization
Thomas Mrozek, Daniel Seitz, Kai-Uwe Gundermann, Matthias Dicke
Campus Verlag, 20-May-2020 - Business & Economics - 240 pages
Supply Chain Management is without question deeply affected by the disruptive forces of a modern organization, positively as well as negatively. Between advanced analytics and AI, agile role models and autonomous warehouses a senior executive is often in danger of losing track in the digital jungle. In these exciting times, with their many turning points, digital experts aim to share insights around digital supply chains, their application in business and the so vital transformation to successfully prepare organizations for this challenge. This book provides insights into best practices current supply chain and how CSOs apply technologies and advancements. It also makes daring forecasts about how processes and leadership must be designed so that the digital transformation does not fail in its infancy, but leads to a truly agile organization.
Digital Supply Chains: Key Facilitator to Industry 4. 0 and New Business Models, Leveraging S/4 HANA and Beyond
Götz G. Wehberg
Taylor & Francis Group, 29-Jul-2020 - Business & Economics - 206 pages
"This book provides a practical guide to digital supply chain modelling, demonstrating an agile approach to how they can be applied to any manufacturing company to build competitive advantage, facilitate new business models and drive towards Industry 4.0. The agile approach of the book provides an attractive alternative to the conventional country-by-country deployment of S/4 Hana and other relevant technologies. This book contains the expertise Gèotz Wehberg has amassed over 20 years as a senior partner in a leading consulting company, working across industries and with globally recognized clients, advising on digitization. In it, he explains the scientific roots of digital supply chain management such as Holism, Cybernetics, Self-Organisation and Evolutionary Theory to inform a deep understanding that can drive a supremely innovative strategy for Industry 4.0. Beyond strategy, Wehberg introduces the practical tools and technologies used in supply chain modelling, for example Sensors, Big Data, Artificial Intelligence and the Internet of Things, as well as a reference framework that categorizes the technologies together with the latest concepts and tools like DDMPR, predictive S&OP, Pattern Recognition, Autonomous Logistics, and Lean. This framework supports decision making for developing supply chains in an end-to-end and cross-functional fashion, providing clear guidance for executives and managers on how to design supply chains for the future"--
The Future of Supply chain: A digitized Supply Chain
Shereen Mosallam, March 12, 2018
In digital supply chain the whole system is interconnected like an orchestra to convert from traditional linear model to a digitalized dynamic grid and customers are placed in heart of the supply chain.
Digital supply chain typically consists of:
Digital/ Intelligent planning
Digital sourcing
SMART manufacturing
Digital Logistics/ e-logistics
A digital supply chain steeply leverages intelligence embedded in devices, analytics, external big data sources, and intelligent supply chain software to realize improved customer experience, increased value of products in the markets, generate new revenue streams and new markets and increase high profits.
The ethical supply chain New research from APICS, Supply Chain Management Review and Loyola University Chicago finds that operating a responsible supply chain is an increasing priority. But gaps remain between practice and the goal. By Judd Aschendbrand, Jennifer Proctor and Bob Trebilcock · November 14, 2018 https://www.scmr.com/article/the_ethical_supply_chain
Velasquez discussed four approaches in his chapter “Ethical Principles in Business.”
Approach of Utilitarianism
The action that has highest net social benefit is to be undertaken when we do not have the resources for attaining everyone’s objectives. Jeremy Bentham is its proponent.
Principle of Rights
Any behavior by an individual or a group should respect the basic rights of the individual affected by the action. Special agreements also create rights.
Principle of Justice
Standards of justice indicate how benefits and burdens should be distributed among the members of a group. These standards are to be utilized when activities and benefits different substantially among members in important ways. Capitalism and Socialism differ in the principle of justice regarding duties and rewards of members of a society.
Principle of Care
Every person has some special concrete relationships with others. He has to take care of them in preference to others or some of his own objectives. A parent has a responsibility to take care of his children even at the expense of his future or career.
THOMAS, Howard and THOMAS, Lynne. Perspectives on Leadership in Business Schools. (2011). Journal of Management Development. 30, (5), 526-540.
Deans have to be aware of both the internal context and the external context of the business school.
Bryman's (2007) research on effective leadership in higher education stresses that in the context of school leadership, academics expect to find a range of supportive management features: the maintenance of autonomy, consultation over important decisions, the fostering of collegiality (both democratic decision making and mutual cooperation).
It is important for a dean to shape three critical and essential elements effectively in developing the business school's values, purposes and positioning. These are reflected in the academic model, the economic model and the strategic agenda.
Leaders have to balance the requirement for continuous improvement and regular day‐to‐day
incremental changes with the occasional need to reshape the organization quickly, either when
opportunities arise or competition and competitive forces threaten the status quo (Kets de Vries, 2006,
McGee et al., 2010).
Vision, the hallmark of leadership, is less a derivative of spreadsheets and more a product of
the mind called imagination. And vision is needed as much as strategy to succeed.
The words of former US President John Quincy Adams: “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
Developed by Professor K.V.S.S. Narayana Rao, Ph.D. Professor, NITIE, India Professor, SP Jain Institute of Management and Research, India Senior Professor, ICFAI Business School, India
Developer of Graham - Rao Method of Analysis of Indian Stocks.
Developer of Markowitz Portfolio Analysis Method for Equity Stocks using Target Prices, Past Price Data, and Excel Software Developed by Associates of Markowitz
Provided Definition for Industrial Engineering: "Industrial Engineering is Human Effort Engineering and System Efficiency Engineering."
Organized First All India Student Equity Research Competition "Khoj" in India.
Organized First Student Presented Investor Conference in which Top 5 Indian equity share purchases were recommended under 5 different equity research methods and each analytical method was explained in detail to the participants.
Global Number Individual English Author on Knol, which was a platform of Google.
Recipient of the Innovation Award from Association of Indian Management Schools (AIMS) for Development of Web Based MBA Materials.
Recipient of the Award from Higher Education Forum of India (HEF) for Development of Web Based MBA Materials.
MBA Core Common Subjects
The plan: For each subject the core points of the chapter of a standard book are presented briefly in one page. For each chapter there is a one full page article. The textbooks used as the basis for notes are indicated. Hence the learner has multiple options. He can read one page summary, then the detailed articles on each chapter. Then buy the text indicated and read the full text. You can complete the initial reading in 30 days and get adequate understanding and appreciation of the core principles or theories, methods and tools of business management. Learning never stops in any occupation or profession. One keeps on learning as the occasion demands and also the value one gives to learning. A person who sees and experiences value in learning learns more.
Operations Marketing Management Corporate and Business Financial Management Investment and Wealth Management Human Resource Management Project Management Information Systems Management
Manufacturing Companies
Manufacturing Management Industrial Engineering Material Handling Maintenance Warehousing and Transport Production Planning and Control, Supply Chain Planning, MRP and ERP Project Management Information Management
Service Companies Service Industry Industrial Engineering Stock Broking Banking Insurance Hospital Services Hotel Services Retailing Educational Institution Political Party Management
The 30 Day MBA: Your Fast Track Guide to Business Success (Google eBook)
Colin Barrow
3rd Edition
Kogan Page Publishers, Aug 3, 2013 - 336 pages
Drawing on the twelve core disciplines of business, including business law, economics, marketing and finance, this third edition of the hugely successful The 30 Day MBA shows you to use key business concepts and tools to assess business decisions and implement strategy. Now with a new concept for each chapter - including crowdfunding, digital marketing, business incubators and the 80/20 principle - it also provides coverage of the key optional modules: Mergers and Acquisitions and International Business. New case studies include Volkswagen Group China, Google in China, IKEA, Meraki, Ocado, Ford, IBM and McDonalds among others.Including a range of free online resources that enable you to revise and test your knowledge, this bestselling classroom-free guide is brimming with models, international case studies and practical applications of key theories, placing MBA skills within reach of all professionals and students.
The 30 Day MBA in International Business: Your Fast Track Guide to Business Success (Google eBook)
Colin Barrow Kogan Page Publishers, Aug 3, 2011 - 312 pages
As business becomes increasingly reliant on succeeding in export markets, the need for specialist knowledge in international trade is at its highest. With thorough explanations to describe the current international business environment as well as international case studies which include IKEA, J.D. Wetherspoon, Dell, Amazon and Indian car brand Tata Nano, The 30 Day MBA in International Business will boost your knowledge and help you play a more rounded role in shaping the direction of your organization. It covers all the essential elements of international trade and business, including international marketing strategy, managing international organizations and selecting global strategic partners as well as finance, accounting and human resource management. The 30 Day MBA in International Business is packed with links to free resources from the top business schools as well an online list of sources to keep you informed on all the key business issues. Preview the book https://books.google.co.in/books?id=0S-Ok92WrcYC
The 30 Day MBA in Business Finance: Your Fast Track Guide to Business Success (Google eBook)
Colin Barrow Kogan Page Publishers, 2011 - 248 pages
The 30 Day MBA in Business Finance provides a complete 'course' in business finance, covering 13 key topics which fall under three main headings - the Fundamentals of Business Finance, Corporate Capital Structures and Financial Strategies and Special Topics. Learn what they teach you at the world's top accountancy firms and Business Schools and why it matters to you. With guidance on understanding financial reports, assessing the credit worthiness of business partners, determining profitable strategies, raising finance and ensuring proper records, this book contains everything you need to eliminate gaps in your financial knowledge, think like a financial strategist, move out of your disciplinary straight jacket and become a top manager. Preview the book http://books.google.co.in/books/about/The_30_Day_MBA_in_Business_Finance.html?id=-8oRWPVqft4C
Marketing the Future: How Data Analytics Is Changing
Nov 23, 2020
Data analytics helps marketers learn about their customers with target precision, from the movies they watch on Netflix to their favorite scoop of chocolate ice cream.
Are you interested in learning how organizations are increasing sales using machine learning in an intuitive and fun way? Then this ten-part case study is for you. Enjoy learning!
Part 1: Marketing analytics and customer behavior and psychology for starters https://lnkd.in/bax6ZCf
There are a few association analysis metrics (i.e. support, confidence, and lift) that are really helpful in deciphering information hidden in the dataset of purchases of various products.
Marketing Analytics: What it is and why it matters
Marketing Analytics Solutions from SAS
SAS® Marketing Automation
Get more campaigns out the door in an automated, trackable and highly repeatable fashion.
Customer Intelligence 360
Infuse your marketing decisions with unprecedented customer insights, and create relevant, satisfying, valued customer experiences.
SAS® Marketing Optimization
Make the most of each customer contact by determining how business variables will affect outcomes. https://www.sas.com/en_us/insights/marketing/marketing-analytics.html
Using marketing analytics to drive superior growth
Data Science for Marketing Analytics: Achieve your marketing goals https://books.google.co.in/books?id=s86PDwAAQBAJ
Tommy Blanchard, Debasish Behera, Pranshu Bhatnagar - 2019 - Preview
What you will learn Analyze and visualize data in Python using pandas and Matplotlib Study clustering techniques, such as hierarchical and k-means clustering Create customer segments based on manipulated data Predict customer lifetime value etc.
Digital Marketing Analytics: Making Sense of Consumer Data
https://books.google.co.in/books?isbn=0134998650
Chuck Hemann, Ken Burbary - 2018 - Preview -
Because you’ve barely begun to use it, that’s why! Good news: neither have your competitors. It’s hard! But digital marketing analytics is 100% doable, it offers colossal opportunities, and all of the data is accessible to you.
Marketing Analytics: A Practical Guide ..
https://books.google.co.in/books?isbn=0749482176
Mike Grigsby - 2018 - Preview -
Complete with downloadable data sets and test bank resources, this book supplies a concrete foundation to optimize marketing analytics for day-to-day business advantage.
Marketing Analytics: A Practical Guide to Improving Consumer
https://books.google.co.in/books?isbn=0749482176
Mike Grigsby - 2018 - Preview -
'With its focus on practicality, this book is an invaluable toolkit of frameworks to drive consumer-centric analytics initiatives across marketing organizations.
Handbook of Marketing Analytics: Methods and Applications
https://books.google.co.in/books?isbn=1784716758
Natalie Mizik, Dominique M. Hanssens - 2018 - Preview -
The Handbook of Marketing Analytics showcases the analytical methods used in marketing and their high-impact real-life applications.
Predictive Analytics for Marketers: Using Data Mining
https://books.google.co.in/books?isbn=0749479949
Barry Leventhal - 2018 - Preview -
Including comprehensive coverage of an array of predictive analytic tools and techniques, this book enables readers to harness patterns from past data, to make accurate and useful predictions that can be converted to business success.
Mastering Market Analytics: Business Metrics – Practice and Application
https://books.google.co.in/books?isbn=1787148351
Robert Kozielski - 2017 - Preview -
In Mastering Market Analytics, Robert Kozielski presents different measurement systems and marketing activities, along with common mistakes made by organizations and managers in the process of building measurement, and illustrates how to ...
New Methods of Market Research and Analysis
https://books.google.co.in/books?isbn=1786432692
G. Scott Erickson - 2017 - Preview -
This book can be used as a supplement to a traditional marketing research text or on its own.
Digital Analytics for Marketing
https://books.google.co.in/books?isbn=1317278437
Marshall Sponder, Gohar F. Khan - 2017 - Preview -
This comprehensive book provides students with a "grand tour" of the tools needed to measure digital activity and implement best practices for using data to inform marketing strategy.
Handbook of Marketing Decision Models
https://books.google.co.in/books?isbn=3319569414
Berend Wierenga, Ralf van der Lans - 2017 - Preview -
The Second Edition of this book presents the state of the art in this important field.
Principles of Marketing Engineering and Analytics, 3rd Edition
https://books.google.co.in/books?isbn=098576483X
Gary L. Lilien, Arvind Rangaswamy, Arnaud De Bruyn - 2017 - Preview
We have designed this book primarily for the business school student or marketing manager, who, with minimal background and technical training, must understand and employ the basic tools and models associated with Marketing Engineering.
Marketing at the Confluence between Entertainment and Analytics
https://books.google.co.in/books?isbn=331947331X
Patricia Rossi - 2017 - Preview
This volume presents the full proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress held in Paris, France.
Marketing Strategy: Based on First Principles and Data Analytics
https://books.google.co.in/books?isbn=1137526246
Robert W. Palmatier, Shrihari Sridhar - 2017 - Preview -
A brand new textbook with an innovative and exciting approach to marketing strategy.
Operations Strategy: Operations Strategy as a Competitive Weapon:
Shorter Product life cycle, production flexibility, Low cost process, Convenience and location, product variety and facility size, quality.
Elements of Operations Strategy: Designing the Production System, Product/service Design and Development, Technology Selection and Process Development, Allocation of Resources to Strategic Alternatives, Facility Planning.
Forecasting in Operations - Forecasting Methods - Qualitative Method, Delphi Method, Nominal Group Technique, Time-series Methods: Simple Moving Average, Weighted Moving Average, Exponential Smoothing, Causal Quantitative Methods - Linear Regression - Selecting a Forecasting system: Time span, Data availability, Cost and Accuracy - Measures of Forecasting Accuracy: Mean Absolute Deviation, Mean Square Error, Mean Forecast Error, Mean Absolute Percentage Error, Tracking signal - Monitoring and Controlling Forecasts.
Allocation Decisions in Operations Strategy: Components of Constrained Optimization Models, Merits and Demerits of Constrained Optimization Models - Linear Programming in Operations Management : Assumptions of Linear Programming, Characteristics of Linear Programming - Formulation of Linear Programming Problems: Identify the decision variables, Define the objective function, Identify and express relevant constraints- Solution of Linear Programming Problems: Graphical Method, Simplex Method – The Transportation problem in linear programming : North-west corner method, Least cost method, Vogel's approximation method, Stepping stone method.
Process Planning and Design - Major Factors Affecting Process Design Decisions: Nature of Demand, Degree of Vertical Integration, Flexibility, Degree of Automation, Quality Level and Degree of Customer Contact - Types of Process Designs: Product Focused, Process Focused, Group Technology - Process Planning Aids: Assembly Charts, Process Charts - Selecting the Type of Process Design -Variety and Volume, Investment, Economic analysis.
Importance of Location – Factors affecting the location decision: market proximity, Integration with other Parts of the Organization, Availability of Labor and Skills, Site Cost, Availability of Amenities, Availability of Transportation Facilities, Availability of Inputs, Availability of Services, Suitability of Land and Climate, Regional Regulations, Room for Expansion, Safety Requirements, Political, Cultural and Economic Situation, Regional Taxes, Special Grants and Import / Export Barriers - General Steps in Location Selection and Location Decision Process: Define the Location Objectives and Associated Constraints, Identify the Relevant Decision Criteria, Relate the Objectives to the Criteria Using Appropriate Models, Do Field Research to Relevant Data and Use the Models to Evaluate the Alternative Locations, Select the Location that Best Satisfies the Criteria - Location Evaluation Methods: Cost-profit-volume or Break-even analysis, point rating method, The transportation method of linear programming - Facility Layout: Criteria for good layout - Basic Layout Formats: Process layout, Product layout, Group technology layout, Fixed position layout, Hybrid layout - Developing a Process Layout: Graphic and Schematic analysis, Computer Models-CRAFT, Load distance model - Developing a Product Layout: Line balancing, Steps in assembly line balancing, Mixed-model line balancing - Developing A Cellular Manufacturing Layout - Japanese Approaches and Trends in Manufacturing Layouts - Service Facility Layouts.
Purpose of Inventories: Smooth production, better service to customers, protection against business uncertainties, Take advantage of quantity discount - Inventory Costs – Purchase costs, Carrying Costs, Ordering Costs, Stock-Out Costs - Inventory Systems - Fixed Order Quantity System, Fixed Order Period System - Economic Order Quantity Model – Reorder Point, Optimal Order Quantity
Purchase Management:
Importance of Purchasing: Impact of Costs on Profits, Increasing Prominence of Automated manufacturing, Increased Global Competition - Organizing Purchasing – Responsibilities of Purchase Manager - Vendor Development, Selection of Suppliers, Contract Negotiation and Communication Interface, Value analysis- Purchasing Process - Duties of Buyers - Make-or-Buy Analysis - Ethics in Buying
Job Design:
Design fundamentals: Objectives of Job Design, Technical Feasibility, Economic Feasibility, Behavioral Feasibility - Considerations in Job Design: Job Content, Specialization -Work Environment: Tools and Equipment, Atmosphere, Worker Motivation - Uses of Job Design -Job Analysis, Job Description
Uses of Setting Work Standards - Work Measurement Techniques: Time Study, Standard Data, Predetermined Motion Time study, Work Sampling, Historical Analysis, Employee Self Timing - Compensation
Recent Trends in Operations – Technology:
Automation: Advantages and disadvantages of automation - Overview of Manufacturing Activities - Automation in Engineering Design and Support, Computer Aided Design-Automation in Controlling Processing Equipment: Computer Aided Manufacturing, Flexible Manufacturing System, Computer Integrated Manufacturing - Artificial Intelligence: Expert Systems, Robotics - Electronic Data Interchange
Materials Management:
Necessity of Materials Management - Functions of Materials Management: Production Control, Inventory Control, Materials Handling - Materials Management Technology – Robots, Automated Storage and Retrieval Systems, Automated guided vehicles - Materials Management Techniques: JIT Purchasing, Kanban Systems, ABC Classification Systems.
Inventory Management:
Dependent Demand: Fundamentals of Materials Requirement Planning: Objectives of MRP: Improved customer service, reduced investment in inventory, Improved operating efficiency, faster response to market change - Components of an MRP system: MRP system inputs, MRP system information processing, MRP system outputs- Advantages and disadvantages of MRP system - Problems in implementing MRP systems: Inadequate employee training and involvement, Use of inaccurate and obsolete data, inappropriate product environment - Manufacturing resource planning (MRP II)
Evolution of ERP – Business Process Reengineering: BPR and IT – Business Modeling for ERP: Integrated data model - ERP Implementation: ERP implementation methodology - Guidelines for ERP implementation: Define corporate needs and culture, complete business process change, communication across the organization, provide strong leadership, select a balanced team, select a good method of implementation, organization wide training – ERP and competitive advantages: price, delivery reliability and speed, quality, product range
Business Drivers in Supply Chain Management: Inventory, Transportation, facilities, information - Principles of Supply Chain: segment customers based on service needs, Customize the logistic network, Plan based on market demand, Enhance ability to meet customer requirements, Improve relationships with the suppliers, have a supply chain wide technology strategy, devise a complete supply chain performance measure- Forces shaping supply chain management: consumer demand, globalization, Competition, Information and communication, Government regulation, Environment- Supply Chain Management Framework: The seven SCM components, The six SCM enablers – Customer Focus in Supply Chain Management: Demand Chains A focus on end users, Broad trends and misconceptions, creating the demand chains of the future - Electronic Supply Chain Management: ESCM advantages, ESCM Implementation
The Concept of the JIT: People Involvement, Teamwork, Discipline, Supplier Involvement, Total Quality Control, Concept of immediate customer - Advantages of JIT systems – Characteristics of JIT systems: uniform workstation loads, small lot sizes, closer supplier ties, maintaining high quality, Quick and economic setups, Flexible facilities and Multi-skilled Workforce, preventive maintenance, Continuous improvement.
Strategic Role of Quality: Performance, features, Reliability, Conformance, Durability, Serviceability, Aesthetics, Perceived quality-Role of Inspection in Quality Control - The Cost of Quality: Cost of prevention, Cost of detection/appraisal, Cost of failure – Statistical Concepts in Quality Control: Control charts, Essential steps in starting a control chart, Control charts for variables, Control charts for attributes, Acceptance plans – Computers in Quality Control - Concept of TQM.
Necessity of Maintenance Management: Impact of poor maintenance, Area of maintenance - Types of maintenance - Preventive maintenance, Predictive maintenance, Remedial maintenance- Economies of maintenance - Modern approaches to preventive maintenance – Evaluation of preventive maintenance - Recent trends in maintenance
Project Management:
Necessity of Project Management - Network based scheduling techniques: Advantages of network scheduling - Networking conventions: Activity-On-Node, Activity- On-Arrow - Networking terminology - Project management methods: Program evaluation and Review Technique, Cautions regarding PERT, Advantages and disadvantages of PERT - Phased PERT/CPM: Project planning and sequencing, Time estimating and critical path, project scheduling, Reporting and updating – Project crashing
Significance of Globalization - Sources of global competitive advantage: Comparative advantages, Economies of scale, Proprietary product technology - Difficulties in managing globalization: Economic impediments, Managerial impediments, Institutional impediments, Trade-offs in globalization – Operations strategy changes necessary for globalization: Selection of markets, Product development and technology choice, Allocation of resources- Managing Globalization: Changing the organization's structure, Changing manager's attitude, Developing core competencies for global learning – Operations in Global Business Strategy: Management and Organization, Facilities, Capacity, Technology, Innovation, Integration, Workforce, Procedures Planning
Richard B. Chase, University of Southern California F. Robert Jacobs, Indiana University–Bloomington Nicholas J. Aquilano, University of Arizona McGraw-Hill ISBN: 0072506369 Copyright year: 2004
Review Notes for Quick Revision of the chapters in the Operations Management Text.
SECTION ONE: OPERATIONS STRATEGY AND MANAGING CHANGE
Managerial Excellence - Customer Acceptance of the Product. Payment. Expected Profit Realization by the Company. Effectiveness and Efficiency Synthesis. - Narayana Rao
Online MBA Management Theory Handbook - Narayana Rao
The online handbook is composed of articles which are summaries of leading textbooks on management theory. Click on each link to read the article.
Industrial Engineering, Productivity and Cost Management
Industrial Engineering assists managers in achieving the second important performance dimension of management - Efficiency. Effectiveness is the first dimension. Industrial engineering has its primary focus engineering activities, processes and organizations. The principles and practices developed in this subject have application in non-engineering areas. Managers have to be aware of basics of industrial engineering and recent developments. Even service sector organizations have engineering activities like construction and maintenance of buildings, operation and maintenance of transport facilities, information technology operations etc.