Pierre Masai - IT Systems in Toyota Group

 Pierre Masai, PhD  

President, Lean Institute Belgium | Founder, Hakuba SRL | Partner at Lean Sensei Partners | TPS, Lean, Agile Coach | Keynote Speaker

Lean Institute Belgium

University of Strasbourg

Brussels, Brussels Region, Belgium 

www.leaninstitute.be

https://www.linkedin.com/in/pierremasai/

https://www.infosys.com/roland-garros/leadership-summit/pierre-masai.html

Test driving the new Toyota hydrogen powered Mirai with Pierre Masai

I first met Pierre Masai, CIO of Toyota Motors Europe (TME), a few years ago at the annual Lean IT conference in Paris. Pierre is an agile advocate committed to driving Scrum across the IT infrastructure. At his invitation I recently spent most of two days in Brussels meeting with managers and developers and presenting some of what we have learned about Scrum. I decided to begin by asking how Toyota addresses the three mega challenges we identify in our Scrum trainings and Scrum@Scale workshops:

Does the company have a clear product backlog for every team every sprint?

Can the company get to Done with useful features by the end of every sprint and does Done mean deployable? ­­­

Can the company easily refactor its organization to take advantage of market conditions and optimize delivery of valuable product to customers? Small, cross functional teams supported by management are essential.

https://www.scruminc.com/what-i-learned-at-toyota/

Procter and Gamble - P&G - Productivity Strategy - Innovation Strategy

2021 Annaul Report

A Productivity Mindset

Productivity

Extending our levels of superiority, creating the financial flexibility to manage through increased external volatility, and an ongoing need to drive balanced top- and bottom-line growth requires productivity up and down the income statement and across the balance sheet.

We’re delivering significant cost and cash efficiency with many more opportunities ahead. We’re discovering lower-cost ways of working with fewer resources — today’s necessity giving rise to the productivity inventions of tomorrow. New digital tools are being brought to the forefront, providing another productivity driver — in our labs, in the office environment and on the factory floor.

Productivity is now as integral to our culture as innovation; it’s part of our DNA

For example, our Product Supply organization has successfully leveraged automation solutions to fuel productivity and accelerate our journey toward an End-to-End Synchronized Supply Network. Investments like this have enabled significant savings over the past 10 years, with more ahead.

In Brand Building, data & analytics and digital technology are reinventing how we work. We’ve already seen significant savings in agency fees and production costs, with further savings ahead.

These are just two examples. Over the last 10 years, we’ve fully embedded a productivity mindset into our operations and activity system. It is part of our DNA; now as integral to our culture as innovation. Productivity work never ends and will remain a significant part of our focus.

https://us.pg.com/annualreport2021/productivity-mindset/

2025

As we look forward to fiscal 2025, we expect to deliver strong organic sales growth, EPS growth and free cash flow productivity – each in-line with our long-term growth algorithm. We remain committed to our integrated strategy – a focused product portfolio of daily use categories where performance drives brand choice, superiority (of product performance, packaging, brand communication, retail execution and consumer and customer value), productivity, constructive disruption and an agile and accountable organization – all aimed at delivering sustainable, balanced growth and value creation.”

JON MOELLER

P&G CHAIRMAN OF THE BOARD, PRESIDENT & CEO

 

Our strategy has enabled us to build and sustain strong momentum, and remains the right strategy to deliver balanced growth and value creation. The model is dynamic and sustainable. It adapts to the changing needs of consumers and society and is focused on growing markets – creating versus taking business – the most sustainable and most profitable way to grow.

Focused

PORTFOLIO

in 10 categories—daily use products where performance drives brand choice.

Extending our margin of competitive

SUPERIORITY

Product, package, brand communication, retail execution, and value.

We’re driving

PRODUCTIVITY

improvements in cost and cash to fund these investments and improve profitability.

We’re leading the

CONSTRUCTIVE DISRUPTION

across the value chain in our industry in order to meet challenges

More focused, agile, accountable

ORGANIZATION

operating at the speed of market.

https://www.pginvestor.com/about-pg/company-strategy/default.aspx

6/4/2025

Innovation at Scale: How P&G Transforms Business Through Technology

At P&G, technology isn’t just a supporting function — it’s a strategic enabler for growth, innovation and consumer satisfaction. In a recent interview with Forbes, our Chief Information Officer, Seth Cohen, shared how P&G is leveraging cutting-edge technologies like AI, automation and data analytics to transform operations and deliver superior value to people worldwide. Technology use also emphasizes  our “maniacal focus on understanding the wants and needs of the consumer.”

By embedding the latest emerging technologies into every aspect of our business, we’re not only improving efficiency, but also creating new opportunities to further innovate at scale.

To continue growing our business and better serve our consumers and employees, we’re focusing on five key areas where technology is driving impact and advancing our operations:

Key Decision-Making

P&G's AI-driven insights have helped us better understand and anticipate your needs, reducing out-of-stock rates by 15% so products are available when and where you need them.

End-to-End Supply Chain Visibility

Tools like the Pampers Club, a consumer loyalty app, provide real-time insights that enhance our supply chain performance and ensure essential products are always within reach for families.

Upskilling Our Workforce

In partnership with Harvard Business School and Boston Consulting Group, we're helping employees learn how to use emerging technology. In fact, a recent study showed this is helping our employees come up with the most innovative solutions to some of your biggest challenges — from getting dishes clean to ensuring your clothes smell fresh.

AI as a Productivity Amplifier

Tools alone do not drive transformation. People do. AI is enhancing productivity — much like how spreadsheets revolutionized work decades ago, AI is becoming an indispensable tool for modern professionals.

Looking Ahead

Technology will be integral to the future of P&G. We’re continuing to explore the latest technologies, including reasoning models and agentic AI, which may ultimately further help automate workflow and optimize supply chains and operations on an unprecedented scale.

So how do we make this happen? By beginning with a review of our business goals and capabilities, we then outline what technology is needed to enable innovation across the organization. This ensures that we’re building an environment that is not solely focused on operational improvements, but on delivering better experiences to individuals all over the world and empowering our teams.

https://us.pg.com/blogs/innovation-at-scale-transforming-business-through-technology/

P&G Details Cost-Cutting Productivity Enhancements Across Supply Chain, R&D, and Marketing

Liz Dominguez

5/15/2024

https://consumergoods.com/pg-details-cost-cutting-productivity-enhancements-across-supply-chain-rd-and-marketing

Standout Firms Grow National Productivity

 

Firms have to strategize for growth and simultaneously focus on productivity.

Scaling more productive business models or technologies.

Shifting regional and product portfolios toward the most productive businesses or adjacencies. 

Reshaping customer value propositions to grow revenue and value added. 

Building scale and network effects. Examples of firms offering more for less include Amazon scaling its fulfillment capabilities to make them available to more shoppers and partner retailers;

Transforming operations to raise labor efficiency and reduce external cost at scale. 

https://www.mckinsey.com/mgi/our-research/the-power-of-one-how-standout-firms-grow-national-productivity

https://www.youtube.com/watch?v=oVF82o1q4QQ

https://www.edwardconard.com/macro-roundup/a-mckinsey-analysis-finds-btw-2011-2019-5-of-american-firms-drove-80-of-real-gross-value-added-per-worker-gains-the-us-sample-had-3x-the-number-of-leading-firms-relative-to-straggl/

Management Theory and Practice - Bulletin Board

Management Principles and Propositions  - HBR Business Blogs

2025

How Gen AI Can Reshape Your Role as a Manager

Harvard Business Review

July 16, 2025

https://www.linkedin.com/pulse/how-gen-ai-can-reshape-your-role-manager-harvard-business-review-pbz6e/

2020

Theodore Kinni, Contributing Editor, MITSMR   https://twitter.com/TedKinni

http://readingwritingmanagement.blogspot.com/

April 2019

One of the best tests of effectiveness of a social system is the number of ideas generated lower down and accepted higher up. - Bill Reddin

September 2018

7 daily habits of the best managers
August 9, 2018
Kristin Tyndall, editor    
https://www.eab.com/daily-briefing/2018/08/09/7-daily-habits-of-the-best-managers


March 2018

Managing Greatest people - Steve Jobs

The greatest people are self-managing -- they don't need to be managed. Once they know what to do, they'll go figure out how to do it. What they need is a common vision. And that's what leadership is: having a vision; being able to articulate that so the people around you can understand it; and getting a consensus on a common vision.

__________________

 __________________


Among Planning, Organizing, Resourcing and Staffing, Directing and Controlling, directing activity can be minimized when you have greatest people in your team. Recruiting them is important. Once you have such people Managing can be planning, organizing and controlling the main events. The processes can be left to the people to figure out and execute. You don't have to micro manage things.

Jobs terms people with highest maturity of business processes and tasks as greatest people.

https://www.thriveglobal.com/stories/27110-a-young-steve-jobs-once-gave-this-priceless-leadership-lesson-here-it-is-in-a-few-sentences

https://www.forbes.com/sites/susankalla/2012/04/02/10-leadership-tips-from-steve-jobs/

https://blog.dcrworkforce.com/build-effective-team-steve-jobs

November 2017


Transformations by New CEOs
https://www.bcg.com/publications/2017/transformations-people-organization-that-work-why.aspx?linkId=44591301

Amoeba Management - Kazuo Inamori - Full Web Page on the topic with various links

http://global.kyocera.com/inamori/management/amoeba/

27 August 2016

Why Companies Can’t Perceive Customer Insights and Can't Turn the limited Customer Insight into Growth

BCG Perspectives
16 August 2016

Many companies spend more time looking inward. Check in your next internal meeting, record on one sdie each mention of an internal topic, such as financial or operational performance, plans, metrics, organization, employees, or culture. On the other side, record each discussion of an external topic, related to competition such as technology, innovation, purpose, testing, social media conversations, or topics related to customer,  customers’ behaviors, needs, and wants. You will be surprised to see that internal topics dominate the external topics. Hence people spend more time in preparing for answering internal issues related questions and spend less time customers and competition.  This is not a good way of allocating top management and middle management resources. At each meeting, the priority area is to be decided and adequate time is to be given to that area. There has to be balance in various activities of the organisation. This principle was given by Henri Fayol way back in 1920s.
https://www.bcgperspectives.com/content/articles/center-customer-insight-marketing-sales-why-companies-cant-turn-customer-insights-growth/

Values of Business Schools


Popular Posts of This Blog

http://nraomtr.blogspot.com/2015/01/management-quotations-2015-collection.html

Evaluation-and-control-of-marketing.html http://nraomtr.blogspot.com/2015/02/evaluation-and-control-of-marketing.html

Zero-defects-program.html http://nraomtr.blogspot.com/2015/02/zero-defects-program.html

/2015/03/a-to-z-2015-blogging-challenge-index-of.html http://nraomtr.blogspot.in/2015/03/a-to-z-2015-blogging-challenge-index-of.html

/2015/03/enterprise-resource-planning.html http://nraomtr.blogspot.in/2015/03/enterprise-resource-planning.html

/2015/03/management-14th-edition-by-Koontz.html

/2015/03/planni...

/2015/03/planning-principle-of-timing.html

http://nraomtr.blogspot.com/2015/04/culture-change-management-process.html

/2015/04/efficiency-improvement-need-and-role-of.html

/2015/04/finance-for-non-finance-managers.html

/2015/04/organization-and-management-of-advanced.html

/2015/04/principles-of-management-subject-update.html

/2015/05/communicate-convince-and-convert-role.html

Updated  30 March 2018,  12 November 2017, 20 October 2016,  27 August 2016,  18 September 2015

Artificial Intelligence - AI Agents - Articles, Books, Case Studies - Bibliography

 

Agentic AI - PWC Booklet - Download Free

https://www.pwc.com/m1/en/publications/documents/2024/agentic-ai-the-new-frontier-in-genai-an-executive-playbook.pdf

DEll Technologies  Free EBook

https://www.delltechnologies.com/asset/en-gb/solutions/business-solutions/briefs-summaries/agentic-ai-ebook.pdf

OpenAI  Free

https://cdn.openai.com/business-guides-and-resources/a-practical-guide-to-building-agents.pdf

The AI agent handbook: Work smarter. Not harder.

Explore 10 practical hacks to use AI agents for business.

The AI agent handbook reveals helpful hacks that you can use today to revolutionize business workflows. 

From marketing to coding, from deep research to product innovation, learn 10 practical examples for putting AI agents to work, along with real-world use cases and insights into how Google Agentspace can help you get up and running with agentic AI.

Welcome to the era of enterprise AI agents—your new team, ready to help you revolutionize the way you work.

https://cloud.google.com/resources/content/ai-agent-handbook

Open AI

https://cdn.openai.com/business-guides-and-resources/a-practical-guide-to-building-agents.pdf

https://codelabs.developers.google.com/devsite/codelabs/building-ai-agents-vertexai#0

AI Agents in Action

Micheal Lanham

Simon and Schuster, 25 Mar 2025 - Computers - 344 pages

Create LLM-powered autonomous agents and intelligent assistants tailored to your business and personal needs.

From script-free customer service chatbots to fully independent agents operating seamlessly in the background, AI-powered assistants represent a breakthrough in machine intelligence. In AI Agents in Action, you'll master a proven framework for developing practical agents that handle real-world business and personal tasks.

Author Micheal Lanham combines cutting-edge academic research with hands-on experience to help you:

• Understand and implement AI agent behavior patterns

• Design and deploy production-ready intelligent agents

• Leverage the OpenAI Assistants API and complementary tools

• Implement robust knowledge management and memory systems

• Create self-improving agents with feedback loops

• Orchestrate collaborative multi-agent systems

• Enhance agents with speech and vision capabilities

You won't find toy examples or fragile assistants that require constant supervision. AI Agents in Action teaches you to build trustworthy AI capable of handling high-stakes negotiations. You'll master prompt engineering to create agents with distinct personas and profiles, and develop multi-agent collaborations that thrive in unpredictable environments. Beyond just learning a new technology, you'll discover a transformative approach to problem-solving.

Purchase of the print book includes a free eBook in PDF and ePub formats from Manning Publications.

About the technology

Most production AI systems require many orchestrated interactions between the user, AI models, and a wide variety of data sources. AI agents capture and organize these interactions into autonomous components that can process information, make decisions, and learn from interactions behind the scenes. This book will show you how to create AI agents and connect them together into powerful multi-agent systems.

About the book

In AI Agents in Action, you’ll learn how to build production-ready assistants, multi-agent systems, and behavioral agents. You’ll master the essential parts of an agent, including retrieval-augmented knowledge and memory, while you create multi-agent applications that can use software tools, plan tasks autonomously, and learn from experience. As you explore the many interesting examples, you’ll work with state-of-the-art tools like OpenAI Assistants API, GPT Nexus, LangChain, Prompt Flow, AutoGen, and CrewAI.

What's inside

• Knowledge management and memory systems

• Feedback loops for continuous agent learning

• Collaborative multi-agent systems

• Speech and computer vision

About the reader

For intermediate Python programmers.

About the author

Micheal Lanham is a software and technology innovator with over 20 years of industry experience. He has authored books on deep learning, including Manning’s Evolutionary Deep Learning.

Table of Contents

1 Introduction to agents and their world

2 Harnessing the power of large language models

3 Engaging GPT assistants

4 Exploring multi-agent systems

5 Empowering agents with actions

6 Building autonomous assistants

7 Assembling and using an agent platform

8 Understanding agent memory and knowledge

9 Mastering agent prompts with prompt flow

10 Agent reasoning and evaluation

11 Agent planning and feedback

A Accessing OpenAI large language models

B Python development environment

Preview

https://books.google.co.in/books/about/AI_Agents_in_Action.html?id=_-1JEQAAQBAJ 

Maria Johnsen

Maria Johnsen, 2 Jan 2025 - Technology & Engineering - 514 pages

In Agentic AI, readers are taken on a compelling journey into the transformative world of autonomous artificial intelligence. This in-depth exploration covers the evolution of agentic systems, from their historical roots in early automata to their role in shaping future technologies. The book delves into the philosophy of agency in machines, examining the intricate balance between control and independence, and how these systems are redefining fields such as healthcare, defense, space exploration, and creative industries.

With chapters focused on the critical components of agentic AI including decision-making, learning, goal-orientation, and ethical considerations Maria Johnsen sheds light on both the technical and moral implications of creating AI systems capable of autonomous action. The book also addresses pressing concerns such as privacy, bias, fairness, and the societal impact of AI, offering insights into its integration into diverse sectors, from smart cities to autonomous transportation.

A particularly poignant section highlights the moral responsibility of agentic AI, exploring how ethical frameworks can guide the development of these systems and ensure accountability in their decision-making processes. The future of work and the potential for AI to disrupt industries and create new roles is also examined, with a focus on preparing society for the inevitable changes on the horizon.

Through case studies, expert insights, and future predictions, Agentic AI offers a comprehensive look at how autonomous systems are shaping our world and what lies ahead in the next frontier of artificial intelligence.

Preview

https://books.google.co.in/books/about/Agentic_AI.html?id=bMg7EQAAQBAJ&redir_esc=y

AI Agents: Building and Selling Your Digital Genius

DAVID. HOLMAN

Amazon Digital Services LLC - Kdp, 12 May 2025 - Computers - 494 pages

Transform Your Vision into a Cutting-Edge AI Reality

Imagine harnessing the power of artificial intelligence to create digital agents that think, learn, and perform autonomously. This comprehensive guide is your essential companion to mastering every step-from the foundational concepts to the intricate technical details of AI agent development. Whether you're an aspiring developer, entrepreneur, or innovator, you'll find expert insights and actionable strategies designed to turn ideas into impactful AI solutions.

Dive deep into the core principles behind AI agents and explore the building blocks that shape their intelligence. Gain clarity on critical topics such as machine learning basics, data collection, and preprocessing that lay the groundwork for successful AI projects. Navigate the complexities of programming, training, and optimizing AI agents with practical guidance on algorithms, architectures, and performance monitoring.

But it doesn't stop at development. This book also walks you through the practical steps of integrating AI agents seamlessly into your systems while addressing security and ethical considerations to build trust and reliability. Learn how to design intuitive user interfaces that enhance user experience and effectively test, deploy, and maintain your AI products.

Ready to break into the AI marketplace? Discover proven commercial strategies-from market analysis and branding to sales tactics and partnerships. Understand regulatory landscapes and explore ways to scale your AI business to new heights. Real-world case studies highlight successes and lessons from industry leaders, giving you valuable perspectives to fuel your journey.

With expert guidance tailored to both technologists and non-technologists alike, this book empowers you to confidently build, market, and sell your digital genius. Prepare to transform potential into performance and innovation into success.

https://books.google.co.in/books/about/AI_Agents.html?id=191f0QEACAAJ&redir_esc=y

Videos

2024

What are AI Agents?

IBM Technology

1,533,052 views  15 Jul 2024

Good video

https://youtu.be/F8NKVhkZZWI?si=fsFyARaeYMDGslSu

2025

Generative vs Agentic AI: Shaping the Future of AI Collaboration

May 2025

IBM Technology

 2 months ago 

https://youtu.be/EDb37y_MhRw?si=32C7-tux9dpm6Z2d

5 Types of AI Agents: Autonomous Functions & Real-World Applications

IBM Technology

2 months ago  May 2025

https://www.youtube.com/watch?v=fXizBc03D7E

RAG vs Fine-Tuning vs Prompt Engineering: Optimizing AI Models

IBM Technology

14 Apr 2025

https://www.youtube.com/watch?v=zYGDpG-pTho

Stanford Webinar - Agentic AI: A Progression of Language Model Usage

Stanford Online

5 months ago  Feb 2025

https://youtu.be/kJLiOGle3Lw?si=I7CZGlyZdYZNQdpU

Home Page of the Blog/Site - MBA - Management Theory Review

7.7.2025

I noticed today, this blog is now 4 MILLION page view blog according to blogger statistics.

  4 MILLION+ Page Views

Top 100 Management Theory Article

Subscribe to the blog or like FaceBook Page Management Theory and Articles to receive notifications on articles added or modified.

Top 20 Articles  - Management Theory Review Blog

"Sharpen The Saw"

Read my detailed article on Stephen Covey's Sharpen the Saw Principle

Knowledge is the saw with which knowledge workers solve the complex problems that come to them for decision making, design and development of products, services and systems.

This collection of articles facilitate review of knowledge gained in the MBA course. The core curriculum of the course is being covered in this blog. For specialization streams separate blogs will be opened.

"Sharpen the Saw" said Covey in The Seven Habits of Highly Effective People. Knowledge workers have to keep their knowledge fresh always as 'quick recall knowledge' and 'quick assisted recall knowledge' to do their job right as knowledge workers. This can be ensured by periodic review or revision of the knowledge learned during the education years. Articles in the blog are prepared using reputed and popular textbooks on various subjects. Readers can read one or two articles per day and keep their knowledge sharp. The articles also help persons now pursuing their MBA to grasp the main ideas presented in a chapter.

Steven Covey on Seven Habits. He mentions the role of knowledge

Steven Covey left for the heavenly abode on 16 July 2012.

Revision Schedule

January  - February  - March  - April  - May   -   June

July       - August     - September  - October  - November  - December

Revision Articles -  Subjects Covered 

(See the labels list also)

Auditing  -   Business ethics - Cost accounting - Cost management - Corporate Social Responsibility

Economics - Effectiveness -  Efficiency - Engineering economics - Financial accounting

Financial management - Human resource management - Industrial engineering -

Knowledge management -

Marketing Management - Operations Management - Organizational Behavior - Principles of Management

Supply chain management -

_______________________

New Project of the Blog

30 Day MBA Self Study Course - Free Notes and Texts

Developed by
Professor K.V.S.S. Narayana Rao, Ph.D.
Professor, NITIE, India
Professor, SP Jain Institute of Management and Research, India
Senior Professor, ICFAI Business School, India

Developer of Graham - Rao Method of Analysis of Indian Stocks.

Developer of Markowitz Portfolio Analysis Method for Equity Stocks using Target Prices, Past Price Data, and Excel Software Developed by Associates of Markowitz

Provided Definition for Industrial Engineering: "Industrial Engineering is Human Effort Engineering and System Efficiency Engineering."

Organized First All India Student Equity Research Competition "Khoj" in India.

Organized First Student Presented Investor Conference in which Top 5 Indian equity share
purchases were recommended under 5 different equity research methods and each analytical method was explained in detail to the participants.

Global Number Individual English Author on Knol, which was a platform of Google.

Recipient  of the Innovation Award from Association of Indian Management Schools (AIMS) for Development of Web Based MBA Materials.

Recipient  of the  Award from Higher Education Forum of India (HEF) for Development of Web Based MBA Materials.

Labels of this blog

LABELS

• About MTR (1)
• Auditing (2)
• Blog updates (2)
• Business and managerial ethics(3)
• Change management (1)
• Cost accounting(21)
• Cost management(2)
• CSR (1)
• Economics (22)
• Efficiency (2)
• Engineering Economics (25)
• Financial Accounting (15)
• Financial Management (4)
• Home Page (1)
• Human resource management (17)
• Industrial Engineering (36)
• Knowledge management (2)
• Leadership (3)
• Management accounting (12)
• Management blogs collection (1)
• Management Theory - Bibliography (1)
• Managerial economics (11)
• Managerial skills(9)
• Manufacturing management (1)
• Marketing Management (39)
• MBA Core Subjects(1)
• Mergers and Acquisitions (1)
• Operations Management (31)
• Organizational Behavior (45)
• Principles of Management (42)
• Production planning and control (1)
• Project Management (1)
• Selling skills (10)
• Statistics (1)
• Strategic management (4)
• Supply Chain Management (23)
• Training (1)

_______________________

Online Management Books of Readings

Books of Collections of Online Articles by Professors of Global Top Business Schools


Advertising - Knol Book of Readings 

Auditing - Knol Book of Readings   (Completely new links added 9 July 2020)

Business, Corporate and Managerial Ethics - Knol Book of Readings

Communication Skills - Knol Book of Readings 

Corporate Governance - Knol Book of Readings 

Cost Accounting - Knol Book of Readings

Economics - An Introductory Knol Book of Readings 

Entrepreneurial Spirit - Knol Book of Readings 

Environmental Management - Knol Book of Readings 

Equity Research - Knol Book of Readings
http://nraombakc.blogspot.com/2012/03/equity-research-knol-book-of-readings.html

Ergonomics - Knol Book of Readings 


Financial Accounting - Knol Book of Readings - India version

Improvement Management of Tasks, Processes and Systems - Knol Book of Readings 

Inventory Control and Management - Knol Book of Readings 

Manufacturing Management - Knol Book of Readings 

Marketing Management - Online Book on Blog
http://bbmktgmgmt.blogspot.com/2011/12/marketing-management-contents.html


Mergers and Acquisitions - Knol Book of Readings
http://nraobbs.blogspot.com/2012/03/mergers-and-acquisitions-knol-book-of.html

Principles of Management - Book of Readings

Organizational Behavior - Knol Book of Readings 

Social Media Marketing - Book of Readings

Supply Chain Management - Knol Book of Readings
_______________________________________________________________

Research in Management

Management Theory Review - Research Perspective
Will have research paper collections and literature review type treatment of various topics

Management Research Papers Review
Will have summaries some research papers in various topics and areas. If a paper has given propositions, the propositions are listed under the paper.

Updated  7.7.2025, 12.9.2024,  1 January 2021

9 July 2020,   19 January 2016, 26 August 2016, 31 Mar 2015

Artificial Intelligence - AI Agents in Accounting and Financial Management Processes - F&A Processes

 Order-to-cash: Finance managers face challenges in order-to-cash processes due to time-consuming manual procedures, which can increase risks, cause delays, and hinder competitiveness. AI-powered agents can provide real-time, data-driven insights to enhance decision-making, reduce inefficiencies, and improve customer satisfaction. It streamlines finance operations by automating order validation, invoice reconciliation, and accounts receivable management.

Commercial credit sales intelligence for banking : This solution automates data extraction, customized client offerings, and rule-based decision-making, which transforms commercial banking credit sales by providing immediate, personalized support to credit underwriters. AI agents can provide comprehensive company analysis, conduct credit and financial assessments, automate compliance checks, and identify potential risks.

https://newsroom.accenture.com/news/2025/accenture-expands-ai-refinery-and-launches-new-industry-agent-solutions-to-accelerate-agentic-ai-adoption

Good article

https://www.fastcompany.com/91306553/how-ai-agents-are-shaping-the-future-of-finance

https://www.processexcellencenetwork.com/ai/news/accenture-ai-agents-automate-processes

How to Build a Finance AI Agent : Step-by-Step Process

Finance AI Agent development

https://www.aalpha.net/blog/how-to-build-a-finance-ai-agent/

Creating an AI Agent for Financial Report Analysis

DataCamp

30K views  Streamed 4 months ago

Resources (including link to code along notebook): https://bit.ly/41cgavS

https://www.youtube.com/watch?v=77aMTfqdlu4

ICAI Collection of Use Cases

https://ai.icai.org/usecases.php

AI & CA Office Automation

AI AGENT FOR CA OFFICE AUTOMATION

Author: CA. Vishnu Acharya

Watch on Youtube

https://ai.icai.org/usecases_details.php?id=18

AI for Financial Advisory and Decision-Making

AI Agents + RAG + Custom LLM for Financial Research & Compliance Chatbot

Author: CA. Shubham Patel

https://ai.icai.org/usecases_details.php?id=51

Press Releases

Infosys BPM Unveils AI Agents to Revolutionize Finance and Accounting Services

New Agentic AI-powered solution set to redefine accounts payable operations with significant efficiency gains, enhanced accuracy and improved user experience

Bengaluru, India – May 30, 2025

Infosys BPM, the business process management arm of Infosys (NSE, BSE, NYSE: INFY), today announced the launch of AI agents for invoice processing within its flagship Infosys Accounts Payable on Cloud solution. Powered by Infosys Topaz, the innovation redefines invoice processing by moving from a human-driven, AI-supported model to an autonomous AI-first approach, which ensures greater efficiency and accuracy.

Designed to operate autonomously, the solution leverages AI agents equipped with advanced decision-making capabilities to handle complex business scenarios with precision and speed. Autonomous AI-first approach enables end-to-end workflow management, allowing AI agents to handle dynamic processes, adapt to changing business logic, and perform intricate tasks with minimal human oversight. The new Agentic AI-powered Accounts Payable on Cloud solution aims to boost operational efficiency significantly, enabling businesses to scale quickly and effectively. Powered by Microsoft’s AI stack, the solution combines Azure AI Foundry and other LLMs with custom AI agents. The integration of Cognitive Services with Azure's Platform-as-a-Service (PaaS) offerings enables the delivery of scalable, intelligent, and enterprise-ready AI solution.

This solution was developed in close collaboration with Americana Restaurants, the largest out-of-home dining and quick service restaurant operator across the Middle East, North Africa, and Kazakhstan, with more than 2,600 restaurants. Building on the successful deployment of Accounts Payable on Cloud solution for Americana, Infosys BPM is now integrating Agentic AI to make their invoice processing largely autonomous, further enhancing its efficiency and accuracy.

Harsh Bansal, Chief Financial Officer and Chief Growth Officer, Americana Restaurants, said, “At Americana Restaurants, we are committed to leading digital transformation, and as we scale our operations, intelligent automation is key to achieving greater efficiency and agility. With AI-powered Infosys Accounts Payable on Cloud, we have made invoice processing faster, enhanced accuracy, and improved efficiency. The addition of Agentic AI takes this a step further, reducing manual dependencies and bringing more intelligence and autonomy into our invoice processing. We are delighted that we have pioneered this initiative with Infosys and look forward to closely working with Infosys BPM to lead us collectively into a future of smarter and more agile operations."

Stephen Boyle, Global Leader, GSIs, ESIs and Advisories, Microsoft, said, "We commend Infosys BPM for launching Microsoft AI agents within its Accounts Payable on Cloud solution, showcasing AI's ability to streamline complex workflows and enhance critical business operations. This innovation underscores Infosys’s transformative potential and sets the stage for intelligent automation to drive future business success."

Anantha Radhakrishnan, CEO & Managing Director, Infosys BPM, said, "With the introduction of Agentic AI into Infosys Accounts Payable on Cloud solution, we are redefining what is possible in the finance and accounting functional domain. By integrating Infosys Topaz with a purpose-built multi-agent framework, along with Microsoft’s AI stack, we’ve developed a solution that is autonomous by design, responsive to change, and built to evolve. This exemplifies our commitment to pioneering innovation and delivering unparalleled business value to enterprises worldwide."

https://www.infosys.com/newsroom/press-releases/2025/revolutionize-finance-accounting-services.html

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