March 16, 2016

Project Quality Management



Quality Planning

Perform Quality Assurance

Perform Quality Control

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AIMS, UK


Quality Planning

Quality Planning: Tools and Techniques

1. Cost Benefit Analysis
2. Benchmarking
3. Design of Experiments
4. Cost of Quality
5. Brainstorming, Affinity diagrams, force field analysis, nominal group techniques, matrix diagrams, flowcharts, and prioritization matrices.


Perform Quality Assurance

QA is the application of planned quality activities to ensure that the project will employ all processes to meet requirements.

Tools and Techniques

1. Quality Planning Tools and Techniques
2. Quality Audits
3. Process Analysis (Industrial Engineering studies - Method studies using process charts)




Perform Quality Control

Quality control is monitoring the results in various steps in the project t determine whether they comply with relevant quality standards and identifying measures to eliminate causes of unsatisfactory results apart from rectifying the shortcomings in the project results.

Tools and Techniques

1. Cause and Effect Diagram
2. Control Charts
3. Flowcharts
4. Histogram
5. Pareto chart
6. Run chart
7. Scatter diagrm
8. Statistical Sampling
9. Inspection
10. Defect repair review








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