November 16, 2019

SCIENTIFIC METHOD - SCIENTIFIC MANAGEMENT OF BUSINESS ENTERPRISES



Came across a PhD thesis

THE DEVELOPMENT OF SCIENTIFIC METHOD IN THE MANAGEMENT OF
BUSINESS ENTERPRISES of of University of Ottawa in 1944 Orville Eadie
https://ruor.uottawa.ca/handle/10393/21190

The contents are:

TABLE OF CONTENTS
Chapter Page
I. Introduction 3
II. Frederick W. Taylor, Pioneer 5
Part A. Management and Methods
III. Plant Layout and Work Routing 19
IV. Job Analysis, Time and Motion Study, Job Specifications 33
V. Business Forms 57
VI. Special Considerations in the Application of Scientific Methods to Office Management .. . 65
Part B. Management and Men
VII. Employment Procedure 96
VIII. The Use of Tests in Employee Selection and Assignment 107
IX. Employee Training Methods 131
X. Labor Relations as a Problem of Management . . 142
XI. Remuneration of Employees 151
XII. Fatigue 163
XIII. Industrial Health 171
Part C. Present Achievements and the Future
XIV. A Summary of the Contributions Made to Im proved Business Management by the Application
of Scientific Method 183
XV. The Trend of Future Development 190

It is an interesting beginning of the subject in 1944. I have to write on the topic as I recently read a book onMarketing by Cherington, a former Harvard Business School faculty, who links some chapters to Scientific Management.

November 14, 2019

Manufacturing Management - Introduction

Planning, organizing and controlling manufacture of goods is manufacturing management. Chase et al. define operations management as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services. Operations management is a discipline that includes production of goods and services.

Once the company decides to manufacture and sell a product, the specialized responsibility of the manufacturing management starts. But the decision to manufacture a product is based on feasibility analysis. During this analysis also manufacturing management issues are involved. Therefore, the persons doing strategic analysis or corporate planning analysis include persons from manufacturing management discipline with manufacturing management knowledge and bring into the analysis or decision making process the manufacturing view point.

Manufacturing is carried out through processes. A process is any actvity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs. The output could be for an external customer for sale or for an internal customer to use for further processing. In some cases it can be for consumption in the same process or by the consumption by the producer hmself. Manufacturing processes convert materials into goods that have a physical form. The transformation processes change the materials on one or more of the following dimensions:

1. Physical properties
2. Shape
3. Fixed dimension
4. Surface finish
5. Joining parts and materials.

The outputs from manufacturing processes can stored and transported in anticipation of future demand (Krajewski et al. 2007).

Important Developments in Manufacturing Management



Developments in manufacturing management include certain technical developments that made manufacturing systems more productive and flexible.

Shop Management - F.W. Taylor


Shop floor management guidelines provided by F.W. Taylor were landmarks in the field of manufacturing management. Taylor further development Scientific management philosophy. Taylor also brought out the importance of scientific studies in manufacturing processes improvement or design. His studies on machining were considered a very important research contribution. Taylor also introduced time study based best practice identification and training all operators in the best practice. He advocated that manufacturing managers have the responsibility of developing manufacturing methods and training operators in best methods.

Frank Gilbreth developed study of motions of operators to develop efficient operator movements either to do manual work or to operate machines. He and Lilian Gilbreth also introduced the concept of fatigue and proposed ways to prevent the negative consequences of fatigue in operators as well as in manufacturing systems.

Henry Ford introduced moving assembly lines that revolutionized the production systems. Henry Gantt developed charts that helped scheduling production activities.

Harry Emerson wrote a book on principles of efficiency and it became part of industrial engineering and scientific management literature. Focus on efficiency in systems in general and especially manufacturing systems sharpened.

F.W. Harris developed theory of batch quantities in production and purchase. Walter Shewart developed procedures for using statistical thinking in process control. He created methods for determining when to change machine setups based on the measurements of samples taken at random intervals.

Hawthorne studies became another landmark development in manufacturing management. They brought out the importance of psychological variables in improving or decreasing productivity of operators. Unfortunately, the proponents of this line of thought have not integrated their conclusions with the ideas of scientific management appropriately. They chose to attack themes of scientific management. Manufacturing management might have had a different state today, if scientific management movement that had engineering foundations and human relations school of thought that had psychology as its foundation were appropriately integrated by human relations school.

Operations Research


Development of operations research (OR) helped manufacturing managers to understand and optimize their systems better. Study of operations research became a part of studies of manufacturing managers. Use of computers was started in recording store related transactions and data and it was extended to shop floor transaction data. The use was further extended to calculation of batch quantities and preparation of loading sheets and schedules. MRP and MRP II came into existence and they got extended into ERP systems.

Japanese Contribution to Production Management


In 1970s, scholars in USA recognized that Japanese had used their manufacturing management philosophies, strategies and techniques as a strategic capability to win market shares in global markets. A new era of manufacturing strategy thought developed in manufacturing management. Automation increased in factories. With this multi-skilling of operators came into picture as now operators have more time and can operate more machines. As group layout became more popular, an operator was required to operate different machines which were in series. Total quality management, total productive maintenance, total cost management became the strategies. JIT or lean systems became the best practice production systems. While improvement everywhere reached its zenith, the important idea that it is improvement in bottleneck that has the most value was highlighted by Goldratt in the name of 'Theory of Constraints.'

Many new technologies came into existence and were adopted into manufacturing processes. The existing ideas regarding technology adoption did not emphasize the suboptimal use of technology. The full power of technology was not being put to use by many. Theory of BPR brought this into focus and helped systems become more productive by utilizing the power and potential of the new technologies more. Ability to look at bigger and bigger systems using OR models and system dynamics models and the ability to access data anywhere using internet based data communication systems made coordination across distributed national and global facilities. This led to the development of theory of supply chain wherein information can be made visible to anybody and optimization can be done from the point of origin or raw materials to its dumping point. Manufacturing facilities are now a part of supply chains wherein information is available to both suppliers and potential customers in real time and purchasing is done through electronic orders. In a century, manufacturing management theory and practice developed immensely.


Industry 4.0 - Japanese Attempt to Master Implementing New Technologies and Equipment


Machine Work Study - Machine Improvement in Toyota Production System (TPS)


Chase, Richard, B., F. Robert Jacobs, Nicholas J. Aquilano , Operations Management, 11th Edition, McGraw-Hill, New York, 2006.
Krajewski, Lee et al., Operations Management: Processes and Value Chains, 8th Edition, Prentice Hall, Upper Saddle River, 2007.

________________________________________________________________________

Early Books on Manufacturing Management



Factory Organization and Administration
Hugo Dimer, First Professor of Industrial Engineering, Pennsylavania State College
First edition: 1910
Third edition digital copy
http://www.archive.org/stream/factoryorganiza00diemgoog#page/n10/mode/2up

Profit Making in Shop and Factory Management
Charles U. Carpenter, 1908
http://www.archive.org/stream/cu31924002748576#page/n1/mode/2up

Shop Management
Frederick Winslow Taylor, 1911
http://www.archive.org/stream/shopmanagement00taylgoog#page/n10/mode/2up

Factory and Office Administration
Lee Galloway, 1918
http://www.archive.org/stream/factoryofficeadm00galliala#page/n3/mode/2up

Factory Management Wastes: And How to Prevent Them
James F. Whiteford, 1919
http://www.archive.org/stream/factorymanagemen00whit#page/n7/mode/2up

Plant Management
Dexter S. Kimball, 1919
http://www.archive.org/stream/cu31924031222627#page/n7/mode/2up

__________________________________________________________________________


Advances in Production Management Systems. Initiatives for a Sustainable World: IFIP WG 5.7 International Conference, APMS 2016, Iguassu Falls, Brazil, September 3-7, 2016, Revised Selected Papers

Irenilza Nääs, Oduvaldo Vendrametto, João Mendes Reis, Rodrigo Franco Gonçalves, Márcia Terra Silva, Gregor von Cieminski, Dimitris Kiritsis
Springer, 15-Mar-2017 - Computers - 962 pages


This book constitutes the refereed post-conference proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2016, held in Iguassu Falls, Brazil, in September 2016.

The 117 revised full papers were carefully reviewed and selected from 164 submissions. They are organized in the following topical sections: computational intelligence in production management; intelligent manufacturing systems; knowledge-based PLM; modelling of business and operational processes; virtual, digital and smart factory; flexible, sustainable supply chains; large-scale supply chains; sustainable manufacturing; quality in production management; collaborative systems; innovation and collaborative networks; agrifood supply chains; production economics; lean manufacturing; cyber-physical technology deployments in smart manufacturing systems; smart manufacturing system characterization; knowledge management in production systems; service-oriented architecture for smart manufacturing systems; advances in cleaner production; sustainable production management; and operations management in engineer-to-order manufacturing. 



Article originally posted in
knol   nrao 3309

Updated  15 November 2019,  22 October 2017, 13 October 2014

November 12, 2019

7 P Framework for Strategic Planning for International Marketing

Browse  Online MBA Management Theory Handbook


7Ps for going international:   Potential, Path, Process, Pace, Pattern, Problems and Performance

Toward a 7-P framework for international marketing
Justin Paul &Erick Mas
Published online: 24 Jan 2019

https://www.tandfonline.com/doi/abs/10.1080/0965254X.2019.1569111?journalCode=rjsm20




"7 P's" of Marketing: Product, Place, Price and Promotion, Physical Environment, People, Process.
Customer satisfaction,  value and decision to buy depend on the 7Ps.
https://en.wikibooks.org/wiki/Business_Strategy/Marketing_Plans_and_Strategies


In the 1990s "strategic thinking" concept emerged. Strategic thinking is discovering novel, imaginative strategies and envisioning potential futures very different from the present. In other words, strategic thinking is higher order thinking that should take place to explore potential directions for the company.

Strategic planning is the operationalization of those ideas. These two concepts combine to form strategic management. Scenario planning is a tool for enhancing strategic thinking.
https://open.oregonstate.education/strategicmarketing/chapter/chapter-4-strategy-and-strategic-planning/



2007’s international trade in merchandise exceeded US$10.5 trillion and world trade in services is estimated at around US$2.4 trillion. Whilst most of us cannot visualise such huge amounts, it does serve to give some indication of the scale of international trade today.

The United Nations estimate that global e-business is now worth more than US$10 trillion, most of which is business-to-business (B2B), not business-to-consumer (B2C) purchases.

This global marketplace consists of a population of 6.6 billion people which is expected to reach 10 billion by 2050 according to the latest projections prepared by the United Nations.

The top 500 companies in the world now account for 70 per cent of world trade and 80 per cent of international investment.

2015 Ten Highest Population Cities in the World
City Country Population (millions)
Tokyo Japan 26.4
Mumbai India 26.1
Lagos Nigeria 23.2
Dhaka Bangladesh 21.1
Sao Paulo Brazil 20.4
Karachi Pakistan 19.2
Mexico City Mexico 19.2
New York USA 17.4
Calcutta India 17.3
Jakarta Indonesia 17.3

194 countries in the world. Gross national income in the world is US$62 trillion (purchasing power parity [ppp]); 

 75 per cent of the world’s population is poor, that is, they have a per capita income of less than US$3470.  Only 11 per cent of the population  have a per capita income of more than US$8000.

FIFTH EDITION
INTERNATIONAL MARKETING STRATEGY: ANALYSIS, DEVELOPMENT AND
IMPLEMENTATION
ISOBEL DOOLE and ROBIN LOWE
2008 Cengage Learning