In the organizational culture model, behavior is the result of values and beliefs. Values are ideas now being promoted by the organization. Beliefs are the results of values promoted earlier and also the experience of people and the organization.
Behavior can be changed by values being promoted presently. Hence, values statement by the top management is very important. It is not just statement. The management has to assess the behavior that will result from the values being promoted. Is the behavior positive for organizational goals? They have to estimate the results that will come with various values and have to select the right combination.
Build-A-Bear Workshop
Core Values: Reach, Learn, Di-bear-sity Colla-bear-ate Give, Cele-bear-ateL.L.Bean
Core Values Statement: Sell good merchandise at a reasonable profit, treat your customers like human beings, and they will always come back for more.This quote from Leon Leonwood Bean has been known as “L.L.’s Golden Rule” at his namesake company since the 1920s, and it is posted prominently in its retail stores and manufacturing and shipping facilities,
Zappos.com
10 Core Values:1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and a Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships with Communication
7. Build a Positive Team and Family Spirit
8. Do More with Less
9. Be Passionate and Determined
10. Be Humble
Wegmans Food Markets
Our “Who We Are” Values: Caring, High Standards, Making a Difference, Respect, and EmpowermentBright Horizons Family Solutions
Core Values Statement: The HEART Principles:Honesty
Excellence
Accountability
Respect
Teamwork
Coke’s values include having the courage to shape a better future, leveraging collective genius, being real, and being accountable and committed.
Differentiating Role of Values from Other Similar Concepts
A vision statement says what the organization wishes to be like in some years’ time. It’s usually drawn up by senior management, in an effort to provide a memorable destiny.
The mission describes what business the organization is in (and what it isn’t) both now and projecting into the future. Its aim is to provide focus for management and staff.
Values describe the desired culture. They serve as a behavioral compass.
Principles give employees a set of directions.
Purpose provides outward focus. Purpose statements must inspire your staff to do good work for customers. So purpose statements must express the organization’s impact on the lives of customers and clients. Make employees feel the benefit they are providing to customers.
http://fortune.com/2015/03/13/company-slogans/
Your Company’s Purpose Is Not Its Vision, Mission, or Values
https://hbr.org/2014/09/your-companys-purpose-is-not-its-vision-mission-or-values
Top Management Challenges
This article is part of #AtoZChallenge 2017 for Blogging Posts. My Theme for the Challenge is Top Management Challenges - Full List of Articles http://nraomtr.blogspot.com/2016/12/a-to-z-2017-blogging-challenge-top.html
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