Operations Management
10th edition
Prof Nigel Slack, Prof Alistair Brandon-Jones and Nicola Burgess
| c 2022
ISBN 9781292408248
Published 15 Mar 2022
Contents
Part 1. Directing the Operation
1 Operations management
2 Operations performance
3 Operations strategy
4 Product and service innovation
5 The structure and scope of supply
Part 2. Designing the Operation
6 Process design
7 The layout and look of facilities
8 Process technology
9 People in operations
Part 3. Deliver
10 Planning and control
11 Capacity management
12 Supply Chain Management
13 Inventory management
14 Planning and control systems
Part 4. Development
15 Operations improvement
16 Lean operations
17 Quality management
18 Managing risk and recovery
19 Project management
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