Self-transformation for The Digital Leader for Long-term Successhttp://knowledge.wharton.upenn.edu/article/digital-leader-self-transformation-long-term-success/
Employee engagement requires listening and responsiveness on the part of leaders and managers at all levels.
How to Negotiate with Someone More Powerful than YouCarolyn O'Hara
JUNE 06, 2014
Harvard Business Review Article
Mastering Negotiation SkillsPresentation by Stefan Kadlubowski
London Southbank University
Ideo's Culture of Helping
Harvard Business Review
Top Business Negotiations of 2013
Collection by Program on Negotiation - Harvard Law School
Designing Trustworthy OrganizationsSloan Management Review, Summer 2013
Robert Hurley: Six types of signals people consider when deciding whether to trust a person, group or organization (a “trustee”):
Common values: Does the trustee share our values and beliefs?
Aligned interests: Do the trustee’s interests coincide rather than conflict with ours?
Benevolence: Does the trustee care about our welfare?
Competence: Is the trustee capable of delivering on commitments?
Predictability and integrity: Does the trustee abide by commonly accepted ethical standards (such as honesty and fairness), and is he or she predictable?
Communication: Does the trustee listen and engage in open and mutual dialogue?