Learning Organization

https://blog.shingo.org/2018/08/build-a-learning-organization-a-new-principle-in-cultural-enablers/


The authors reports an increase in performance after ten years in two companies.  Both companies report that they experienced steady productivity gains of 10% or a little more, compounded year-over-year over a 10-15 year time period. Both reported that in the past two to three years they experienced an inflection point, where the productivity gains jumped from the steady 10% or a little more to 15-20% productivity gains. An astonishing performance.

Both companies attribute the reason for this inflection point to  the level of learning  achieved by their associates. Now many of them  can identify problems, solve problems, and implement changes so quickly and independently and thus more associates are driving the productivity gains.