July 31, 2021

Sales and Operations Planning

 

Chapter 3 in Manufacturing Planning and Control by Vollman


It coordinates sales and operations effort at the top level.

It is generally done over a horizon period of one month.


But with digitization companies are doing it for a week also.


Some are going to do on a day's horizon (Simchi Levi)

July 30, 2021

Supply Chain Digitization and Digitalization for Increase in Effectiveness and Efficiency

Increase in Effectiveness increases Revenue, the Top Line 

Increase in Efficiency reduces unit cost and comparative total cost.

Supply Chain Digitization and Digitalization have applications that increase effectiveness.

Supply Chain Digitization and Digitalization have applications that increase efficiency


Global Online Certification Course on Supply Chain Digitization and Management

NITIE Online  https://www.nitie.ac.in/digital-scm-2021/#1001

End-to-End Supply Chain Transformation

Registrations Open! Last Date for Domestic Participants' Registrations - Jan 10th, 2021

Dates: 16th Jan ’21 – 21st March ’21 (5:30 PM – 7:00 PM IST | Saturday & Sunday)

Download Brochure - Register https://www.nitie.ac.in/digital-scm-2021/#1001




Digitalization

Digitalization is the use and adoption of external digital technologies (i.e. resources (such as machine learning, IoT, big data and blockchain)) by organizations, to improve their supply chain and operational performance.


EDITORIAL

Rethinking supply chains in the age of digitalization

PRODUCTION PLANNING & CONTROL

2020, VOL. 31, NOS. 2–3, 93–95

https://doi.org/10.1080/09537287.2019.1631469

31 Dec 2020 (Last One Week Articles)

https://www.mhlnews.com/global-supply-chain/article/22054328/how-to-approach-the-digital-supply-chain-future

https://retail.economictimes.indiatimes.com/news/industry/digitalization-and-disintermediation-in-supply-chain-going-hand-in-glove/75402775

https://www.industryweek.com/supply-chain/supply-chain-technology/article/22024455/supply-chains-need-to-turn-to-the-digital-frontside

https://www.sme10x.com/industry/how-digitization-is-transforming-global-logistics

https://www.quantzig.com/services/supply-chain-analytics

https://www.pax-intl.com/passenger-services/partnerships-collaborations-and-acquisitions/2020/12/30/airasia-picks-partner-for-supply-chain-digitization/#.X-1MflVLiM8

https://www.supplychain247.com/company/capgemini

https://www.globaltrademag.com/digitization-helps-shippers-address-challenges-capture-opportunities/

https://www.supplychainbrief.com/2020/procurement/

https://newsopener.com/entrepreneurs/council-post-bringing-supply-chains-into-the-digital-world/

https://www.livemint.com/brand-stories/digital-is-the-way-forward-in-a-post-covid-world-11609135294441.html

http://bwautoworld.businessworld.in/article/VE-Commercial-Vehicles-Digitalises-All-Business-Critical-Functions/28-12-2020-359003/


Supply Chain Digitization and Digitalization - 2020 Full Year Articles

https://sloanreview.mit.edu/article/data-not-digitalization-transforms-the-post-pandemic-supply-chain/

https://www.mckinsey.com/business-functions/operations/our-insights/digital-supply-chain-transformation-with-a-human-face

Servitization, digitization and supply chain interdependency

Industrial Marketing Management

Volume 60, January 2017, Pages 69-81

https://www.sciencedirect.com/science/article/pii/S0019850116301213

http://www.digitaljournal.com/tech-and-science/technology/accelerating-end-to-end-supply-chain-digitization/article/573403

https://chiefexecutive.net/digital-supply-chain-how-to-drive-value/

Enablers to supply chain performance on the basis of digitization technologies

Himanshu Gupta, Sarangdhar Kumar, Simonov Kusi-Sarpong, Charbel Jose Chiappetta Jabbour, Martin Agyemang 

Industrial Management & Data Systems

ISSN: 0263-5577

Publication date: 11 November 2020

https://www.emerald.com/insight/content/doi/10.1108/IMDS-07-2020-0421/full/html

https://www.mmh.com/article/supply_chain_startup_digitizing_the_paper_trail


https://www.weforum.org/agenda/2020/04/supply-chains-resilient-covid-19/

https://www.manufacturingglobal.com/company/henkel-journey-digitalisation-supply-chain

https://www.tandfonline.com/doi/full/10.1080/09537287.2020.1810756

https://ieeexplore.ieee.org/document/9105913

https://www.supplychainquarterly.com/articles/3194-now-is-the-time-to-digitize-your-supply-chain

https://www.dhl.com/gb-en/home/our-divisions/supply-chain/thought-leadership/white-papers/digitalization-and-the-supply-chain.html

https://www.cxooutlook.com/why-the-digitization-of-supply-chain-is-mission-critical-in-current-times/



https://novapublishers.com/shop/digitalisation-of-supply-chain-management-and-firm-performance-structural-equation-modelling-and-empirical-findings/


Supply chain digitisation trends: An integration of knowledge management
Dara G.SchniederjansaCarlaCuradobMehrnazKhalajhedayatia
International Journal of Production Economics
Volume 220, February 2020, 107439
https://www.sciencedirect.com/science/article/pii/S092552731930249X

https://www.cioreview.com/news/how-digitization-is-benefitting-the-supply-chain-management--nid-32590-cid-78.html

https://www.scmr.com/article/capgemini_urges_supply_chain_managers_to_focus_on_digitization

https://www.bcg.com/capabilities/operations/digital-supply-chain

https://www.supplychain247.com/article/the_current_state_of_digital_supply_chain_transformation

https://www.imd.org/research-knowledge/articles/Digitize-supply-chains-but-dont-expect-a-universal-approach/


https://www.supplychainbrain.com/blogs/1-think-tank/post/30975-how-do-we-hasten-supply-chain-digitization

https://www.supplychaindigital.com/supply-chain/what-digitisation-supply-chain

Webinar on Digitizing The Supply Chain

15 Jun 2019

_____________________


https://www.youtube.com/watch?v=opYGrCky3lY

_____________________


The Digitalization of the 21st Century Supply Chain

Stuart M. Rosenberg

Routledge, 09-Nov-2020 - Business & Economics - 252 pages

The goal of this book is to gain a clear picture of the current status and future challenges with regard to the digitalization of the supply chain.  

Digitization has touched upon all aspects of businesses, including supply chains. Technologies such as RFID, GPS, and sensors have enabled organizations to transform their existing hybrid (combination of paper-based and IT-supported processes) supply chain structures into more flexible, open, agile, and collaborative digital models. Digital supply chains further improve and enable business process automation, organizational flexibility, and digital management of corporate assets.

The technologies discussed in this text – artificial intelligence, 3D printing, Internet of things, etc. – are beginning to come together to help digitize, automate, integrate, and improve the global supply chains.  Both new supply chain professionals and long-time supply chain professionals have to learn the applications of new technologies in supply chain activities.


Table of Contents

Introduction


Part 1. Digitalization of 21st Century Supply Chain with LEAN Methodology

1. Introduction Supply Chain Terminology

2. Just-in-Time

3. Value Stream Mapping

4. Kaizen

5. The Five S’s

6. The Five Why’s


Part 2. Digitalization of Supply Chain Procurement

1. The Reinvention of Procurement

2. The Transformation of Procurement into a Global Force

3. Procurement and Digitalization – Automation

4. Saving Procurement from Itself

5. Procurement and Supply Chain Sustainability

6. Procurement Solutions in the Digital Age


Part 3. Supply Chain Logistics/Transportation

1. What is Logistics

2. Logistics in the 21st Century

3. The Merger of the Physical and Digital Supply Chains

4. 21st Century Digital Logistical Solutions


Part 4. Inventory Management in the Age of Digital Automation

1. How Artificial Intelligence solves the riddles of Inventory Management

2. How Big Data is changing Inventory Management

3. Misconceptions on Managing Inventory in A Digital Driven World

4. Best Practices in Inventory Management in The Digital Age


Part 5. Supply Chain Warehousing in the 21st Century

1. 20th Century Warehouses are Passe

2. How to Keep Up With Distribution Center Automation & Digitalization

3. The Five Steps to A 21st Century Warehouse

Part 6. Supply Chain Demand Planning

1. The Ten Critical differences between 20th Century and the 21st Century Demand Planning

2. Demand Planning Needs to Incorporate More Than……

3. 20th Century Leadership versus 21st Century Leadership


Part 7. Supply Chain Customer Service

1. Contemplating On The History Of Customer Service

2. Customer Service Re-invented for the 21st Century

3. How Will Customer Service be Reinvented for the Digital Age

4. Improving Customer Service in the Age of E-Commerce

5. Customer Focus Innovation

6. Customer First Culture & Alignment

7. Navigating the Internal Politics of Change


Part 8. Supply Chain Predictive Analytics


1. Looking into the Future: Predictive Analytics & Supply Chain

2. Predictive Analytics and Manufacturing

3. Predictive Analytics and Transportation Management Systems

4. Transportation in the Age of Artificial Intelligence

5. The Final Mile Delivery

6. Predictive Analytics and Mainstream Business Tools

7. Using Predictive Analytics to Drive Sales and Customer Service


Part 9. The Role of the Human Factor in the Digitalized Supply Chain


1. Are Human Jobs at Risk with Automation

2. Human Factor Engineering in the Supply Chain

3. Automation Grows, But Will We Still Need People

4.: What Impact will Automation Have On Warehouse Workers

5. The Role of Human Factors on Future of Manufacturing

https://books.google.co.in/books/about/The_Digitalization_of_the_21st_Century_S.html?id=jVYAEAAAQBAJ

Digital Supply Chains: A Practitioner’s Guide to Successful Digitalization

Thomas Mrozek, Daniel Seitz, Kai-Uwe Gundermann, Matthias Dicke

Campus Verlag, 20-May-2020 - Business & Economics - 240 pages


 Supply Chain Management is without question deeply affected by the disruptive forces of a modern organization, positively as well as negatively. Between advanced analytics and AI, agile role models and autonomous warehouses a senior executive is often in danger of losing track in the digital jungle. In these exciting times, with their many turning points, digital experts aim to share insights around digital supply chains, their application in business and the so vital transformation to successfully prepare organizations for this challenge. This book provides insights into best practices current supply chain and how CSOs apply technologies and advancements. It also makes daring forecasts about how processes and leadership must be designed so that the digital transformation does not fail in its infancy, but leads to a truly agile organization.


Digital Supply Chains: Key Facilitator to Industry 4. 0 and New Business Models, Leveraging S/4 HANA and Beyond


Götz G. Wehberg
Taylor & Francis Group, 29-Jul-2020 - Business & Economics - 206 pages

"This book provides a practical guide to digital supply chain modelling, demonstrating an agile approach to how they can be applied to any manufacturing company to build competitive advantage, facilitate new business models and drive towards Industry 4.0. The agile approach of the book provides an attractive alternative to the conventional country-by-country deployment of S/4 Hana and other relevant technologies. This book contains the expertise Gèotz Wehberg has amassed over 20 years as a senior partner in a leading consulting company, working across industries and with globally recognized clients, advising on digitization. In it, he explains the scientific roots of digital supply chain management such as Holism, Cybernetics, Self-Organisation and Evolutionary Theory to inform a deep understanding that can drive a supremely innovative strategy for Industry 4.0. Beyond strategy, Wehberg introduces the practical tools and technologies used in supply chain modelling, for example Sensors, Big Data, Artificial Intelligence and the Internet of Things, as well as a reference framework that categorizes the technologies together with the latest concepts and tools like DDMPR, predictive S&OP, Pattern Recognition, Autonomous Logistics, and Lean. This framework supports decision making for developing supply chains in an end-to-end and cross-functional fashion, providing clear guidance for executives and managers on how to design supply chains for the future"--
https://books.google.co.in/books/about/Digital_Supply_Chains.html?id=EDxhzQEACAAJ

Handbook - Technology and Digitization in Supply-Chain Finance

https://www.ifc.org/wps/wcm/connect/industry_ext_content/ifc_external_corporate_site/financial+institutions/priorities/digital+finance/digitization-scf-handbook

Supply chain digitalization: past, present and future

Zahra Seyedghorban, Hossein Tahernejad, Royston Meriton & Gary Graham

(2020)

Production Planning & Control, 31:2-3,

96-114, DOI: 10.1080/09537287.2019.1631461

https://www.tandfonline.com/doi/abs/10.1080/09537287.2019.1631461


Special Issue: Rethinking Supply Chains in the Age of Digitalization

Production Planning & Control

Volume 31, 2020 - Issue 2-3.

https://www.tandfonline.com/toc/tppc20/31/2-3


https://www.coursera.org/lecture/process-improvement/lecture-4-1-digitization-of-the-supply-chain-EFofn

The Future of Supply chain: A digitized Supply Chain

Shereen Mosallam, March 12, 2018

In digital supply chain the whole system is interconnected like an orchestra to convert from traditional linear model to a digitalized dynamic grid and  customers are placed in heart of the supply chain.


Digital supply chain typically consists of:

Digital/ Intelligent planning

Digital sourcing

SMART manufacturing

Digital Logistics/ e-logistics

 

A digital supply chain steeply leverages intelligence embedded in devices, analytics, external big data sources, and intelligent supply chain software to realize improved customer experience, increased value of products in the markets, generate new revenue streams and new markets and increase high profits.

https://opexsociety.org/body-of-knowledge/the-future-of-supply-chain-a-digitized-supply-chain/



A Classic Taste of Supply Chain Digitization: Coca-Cola

https://thebossmagazine.com/supply-chain-digitization-coca-cola/

https://www.tcs.com/transforming-supply-chain-digitization


https://www.capgemini.com/in-en/2019/05/supply-chain-digitization-vs-digitalization-why-understanding-the-difference-between-the-two-is-still-important/


PWC Services - Digital Transformation of Supply Chain

https://www.pwc.in/consulting/digital-transformation/supply-chain-transformation.html


ud 31 July 2021

pub: 31 Dec 2020











July 26, 2021

Supply Chain Management - Ethics

 

Ethics - Supply Chain


Code of ethics - SCMA
https://scma.com/en/about-scma/join-scma/code-of-ethics

The ethical supply chain
New research from APICS, Supply Chain Management Review and Loyola University Chicago finds that operating a responsible supply chain is an increasing priority. But gaps remain between practice and the goal.
By Judd Aschendbrand, Jennifer Proctor and Bob Trebilcock · November 14, 2018
https://www.scmr.com/article/the_ethical_supply_chain

July 25, 2021

Moral Standards and Moral Judgments – Approaches

Velasquez discussed four approaches in his chapter “Ethical Principles in Business.”

Approach of Utilitarianism

The action that has highest net social benefit is to be undertaken when we do not have the resources for attaining everyone’s objectives. Jeremy Bentham is its proponent.

Principle of Rights

Any behavior by an individual or a group should respect the basic rights of the individual affected by the action. Special agreements also create rights.

Principle of Justice

Standards of justice indicate how benefits and burdens should be distributed among the members of a group. These standards are to be utilized when activities and benefits different substantially among members in important ways. Capitalism and Socialism differ in the principle of justice regarding duties and rewards of members of a society.

Principle of Care

Every person has some special concrete relationships with others.  He has to take care of them in preference to others or some of his own objectives. A parent has a responsibility to take care of his children even at the expense of his future or career.


References



Manuel G. Velasquez, Business Ethics: Concepts and Cases, Fourth Edition, Prentice Hall Inc., Upper Saddle River, N.J., 1998, Business Ethis by Manuel G. Velasquez - Book Information and Review

Related Articles

Business Ethics – Introduction

Originally published in
http://knol.google.com/k/narayana-rao/moral-standards-and-moral-judgments/ 2utb2lsm2k7a/ 1383#


Updated on 26 July 2021, 3.5.2019

July 20, 2021

Leadership of Business Schools


https://bized.aacsb.edu/articles/2020/september/deans-diary-first-60-days

https://bized.aacsb.edu/articles/2020/december/deans-diary-first-semester-down


What Makes a College Administrator an Effective Leader?: An Exploratory Study

Valentini Kalargyrou  &Robert (Bob) Woods

Journal of Teaching in Travel & Tourism 

Volume 9, 2009 - Issue 1-2

https://www.tandfonline.com/doi/full/10.1080/15313220903041980



THOMAS, Howard and THOMAS, Lynne. Perspectives on Leadership in Business Schools. (2011). Journal of Management Development. 30, (5), 526-540.


Deans have to be aware of both the internal context and the external context of the business school.

Bryman's (2007) research on effective leadership in higher education stresses that in the context of school leadership, academics expect to find a range of supportive management features: the maintenance of autonomy, consultation over important decisions, the fostering of collegiality (both democratic decision making and mutual cooperation).

It is important for a dean to shape three critical and essential elements effectively in developing the business school's values, purposes and positioning. These are reflected in the academic model, the economic model and the strategic agenda.

Leaders have to balance the requirement for continuous improvement and regular day‐to‐day 
incremental changes with the occasional need to reshape the organization quickly, either when 
opportunities arise or competition and competitive forces threaten the status quo (Kets de Vries, 2006, 
McGee et al., 2010).

Vision, the hallmark of leadership, is less a derivative of spreadsheets and more a product of 
the mind called imagination. And vision is needed as much as strategy to succeed.





The words of former US President John Quincy Adams: “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”














Popular Posts of the Blog Management Theory Review



One Year MBA Knowledge Revision Plan

January  - February  - March  - April  - May   -   June

July  - August     - September  - October  - November  - December

_________________

Marketing Management






Principles of Management








Business Ethics


Business Ethics – Introduction

Moral Standards and Moral Judgments – Approaches




Financial, Cost and Management Accounting - Review Notes List

Kaizen Costing and Kaizen Cost Management

Role of Costing and Cost Accounting in the Organization

Variance Analysis, Flexible Budget and Management Control




Economic Theory of Production and Production Cost


Principles of Efficiency - Harrington Emerson


Engineering Economy or Engineering Economics: Economic Decision Making by Engineers



The Role of Accounting in Organizations

Accounting: The Language of Business - Review Notes



Valuation of Bonds and Equity Shares - Basic Principles and Models


Human Resource Management



Human Resource Management - Introduction - A Revision Article

The Role of Globalization in HR Policy and Practice - Review Notes

The Legal Environment of HRM - Review Notes

Work Analysis and Design -Bernardin HRM Chapter - Review Notes

Human Resource Planning and Recruitment - Review Notes of Bernardin's Chapter

Performance Management and Appraisal - Bernardin - Review Notes


Training and Development - Bernardin - Review Notes

Direct and Indirect Compensation - Review Notes

Managing the Employee Relationship - Review Notes

Employee Health and Safety - Review Notes

Human Resource Management - Review Articles



Value Engineering - Introduction

Plant Layout - Efficiency

Organizing for Industrial Engineering Department and Function

System Improvement Process

Total Industrial Engineering - H. Yamashina  30

Inspection Methods Efficiency Engineering

Operations Research - An Efficiency Improvement Tool for Industrial Engineers

Industrial Engineering - Introduction

Principles of Motion Economy

Motion Study - Human Effort Engineering

Ergonomics - Introduction

Predetermined Motion Time Systems (PMTS)

Statistical Quality Control – Industrial Engineering

Shigeo Shingo - The Japanese Industrial Engineer

Peter Drucker on Scientific Management - Industrial Engineering



Theories of Leadership

The concepts of Leadership and Management

Leadership Styles, Roles, Activities, Skills and Development - Review Notes

Political Strategies in Use for Acquiring and Using Power in Organizations

Lean Thinking - James Womack and Daniel Jones - Book Summary



Budget, Budgeting and Budgetary Control

Value Chain Analysis - IMA Guideline



Managerial Economics of Profit - Economics for CEO - Review Notes

Economics of Capital Budgeting - Joel Dean - Managerial Economics - Review Notes



Selling Process - 10 Steps

Selling Process – Prospecting

Sales Process – Call Planning

Interacting with the Prospect – Customer

Trial Close

Sales Closing Techniques

Service to Customer: Follow Up After The Sale






Marketing Strategy - Differentiating and Positioning the Market Offering



Philip Kotler - Keller Definition and Explanation of Marketing Management for 21st Century - 14th Edition

Marketing Channel Management – Important Issues

Sales Promotion


Analyzing Competitors

Marketing Public Relations

Scanning of Environment for Marketing Ideas and Decisions



Operations Strategy and Competitiveness - Review Notes

Process Analysis

Optimizing the Use of Resources with Linear Programming - Review Notes

Forecasting - Operations Management Review Notes

Job Design and Work Measurement - Review Notes

Product Design and Process Selection—Services - Review Notes

Total Quality Management: Focus on Six Sigma - Review Notes

Strategic Capacity Management - Operations Management Review Notes



Organizational Behavior


Organizational Behavior Book by Fred Luthans - Review Notes

Introduction to Organizational Behavior

Organization Behavior – History of Development of The Discipline

Organizational Behavior – Theoretical Frameworks

Globalization and Technology - Impact on Organizational Behavior - Review Notes

Reward Systems and Organizational Behavior - Review Notes

Perception and Attribution - Review Notes

Personality and Attitudes

Communication: Importance and Definition

Stress, Conflict and Negotiation Skills

Motivation

Power - The Concept and Theory in Organizational Behavior


Principles of Management


Principles of Management Revision/Review Articles - List

Management - Definition and Process

Evolution of Management Thought and Theory - Review Notes

Principles of Management – Koontz and O’Donnell

Planning - A Management Process

The Nature and Purpose of Planning - Review Notes

Leadership - Koontz and O'Donnell - Review Notes

Human Factors and Motivation - Koontz and O'Donnell

Managerial Skills


Supply Chain Management


Tailoring Strategy to Fit Specific Company - Industry Situation - Review Notes

Building Resource Strengths and Organizational Capabilities - Review Notes

Corporate Culture and Leadership - Keys to Effective Strategy Execution - Review Notes


Supply Chain Management: Review Notes Based on Chopra and Meindl's Book

Understanding the Supply Chain - Review Notes

Supply Chain Drivers and Obstacles - Review Notes

Supply Chain Performance: Achieving Strategic Fit and Scope - Review Notes
Facility Decisions: Network Design in the Supply Chain - Review Notes

Supply Chain Management - Coordination

Demand Forecasting in a Supply Chain - Review Notes

Determining Optimal Level of Product Availability - Review Notes

Aggregate Planning in the Supply Chain - Review Notes

Managing Economies of Scale in the Supply Chain: Cycle Inventory

Managing Uncertainty in the Supply Chain: Safety Inventory - Review Notes

Network Design in an Uncertain Environment

Designing the Distribution Network in a Supply Chain

____________________

Updated  3 May 2019
2018 - 9 August 2018,  6 August 2018, 24 February,  10 February 2018,

2 April 2016

Popular Posts of the Day - Management Theory Review Blog

 


20 July 2021 Popular Posts of the Day - Management Theory Review Blog

Evaluating a Company’s External Environment - Summary and Key Points.

Crafting and Executing Strategy: Concepts and Readings

http://nraomtr.blogspot.com//2016/08/evaluating-companys-external.html

(12, 8, 13.12)


Understanding the Supply Chain - Review Notes.

Supply Chain Management: Review Notes Based on Chopra and Meindl's Book 

http://nraomtr.blogspot.com//2011/12/understanding-supply-chain.html

(4,4,6.10)










July 19, 2021

MBA Simplified - Self Study Course - Free MBA Notes - Recommended Texts

 

Browse  Online MBA Management Theory Handbook


The 30 Day MBA in Marketing - Narayana Rao

1. Marketing Concept - Kotler

2. Planning in the Marketing Process

3. Marketing Strategy - Marketing Process - Kotler's Description

4. Scanning of Environment for Marketing Ideas and Decisions
Revised Article: Scanning the Marketing Macroenvironment - Philip Kotler's Book Chapter Summary

5. Marketing Strategy - Differentiating and Positioning the Market Offering

6. Management of Marketing Department and Function

7. Determinants of Customer Satisfaction and Loyalty

8. Marketing Research and Market Demand Forecasting

9. Consumer Behavior

10. Analysis of Consumer Markets

11. Organizational Buying Processes and Buying Behavior

12. Market Segmentation and Selection of Target Segments

13. Branding Strategy and Brand Equity

14. Brand Positioning

15. Analyzing Competitors

16. Strategy of Market Leader

17. Marketing Strategies for Challenger Firms

18. Competitive Strategies for Followers and Nichers

19. Managing Product Lines and Brands

20.Marketing Strategy for New Industry Products  - Marketing and New Product Development

21. Marketing Management for Service Firms

22. Pricing Strategy and Tactics

23. Marketing Channel Management – Important Issues

24. Managing Wholesaling and Retailing Network

25. Marketing Logistics

26. Integrated Marketing Communication - Kotler and Keller Chapter Summary

 Marketing Communication: Channels and Promotion Tools

 Advertising

 Sales Promotion

Marketing Public Relations

27. Sales Process and Sales Training - Sales Force Management

28. Direct Marketing

29. Online Marketing

30. Management of Marketing Department and Function






Developed by Professor K.V.S.S. Narayana Rao, Ph.D.
Professor, NITIE, India
Professor, SP Jain Institute of Management and Research, India
Senior Professor, ICFAI Business School, India

Developer of Graham - Rao Method of Analysis of Indian Stocks.

Developer of Markowitz Portfolio Analysis Method for Equity Stocks using Target Prices, Past Price Data, and Excel Software Developed by Associates of Markowitz

Provided Definition for Industrial Engineering: "Industrial Engineering is Human Effort Engineering and System Efficiency Engineering."

Organized First All India Student Equity Research Competition "Khoj" in India.

Organized First Student Presented Investor Conference in which Top 5 Indian equity share
purchases were recommended under 5 different equity research methods and each analytical method was explained in detail to the participants.

Global Number Individual English Author on Knol, which was a platform of Google.

Recipient  of the Innovation Award from Association of Indian Management Schools (AIMS) for Development of Web Based MBA Materials.

Recipient  of the  Award from Higher Education Forum of India (HEF) for Development of Web Based MBA Materials.

MBA Core Common Subjects


The plan: For each subject the core points of the chapter of a standard book are presented briefly in one page. For each chapter there is a one full page article. The textbooks used as the basis for notes are indicated. Hence the learner has multiple options. He can read one page summary, then the detailed articles on each chapter. Then buy the text indicated and read the full text. You can complete the initial reading in 30 days and get adequate understanding and appreciation of the core principles or theories, methods and tools of business management. Learning never stops in any occupation or profession. One keeps on learning as the occasion demands and also the value one gives to learning. A person who sees and experiences value in learning learns more.

1. Principles of Management

2. Marketing Management

3. Operations Management - Detailed Articles

4. Supply Chain Management - Detailed Articles

5. Financial Accounting, Cost Accounting and Management Accounting - Detailed Articles

6. Organizational Behavior - Detailed Articles

7. Innovation Management

8. Industrial Engineering - Detailed Articles

9. Economics - Detailed Articles

10. Engineering Economics - Economics of Capital Expenditures and Operating Expenditure - Detailed Articles

11, Business Ethics

12. Operations Research and Quantitative Analysis for Managerial Decisions

13. Business Research Methods

14. Human Resource Management - Detailed articles

15. Information Systems for Business Processes and Management Decisions

16. Strategic Management

17. Financial Management

18. Managerial Economics

19. Quality Management

20. Process Improvement

21. New Product - Service Development - Detailed articles


Specialisations


Function Areas

         Operations
         Marketing Management
         Corporate and Business Financial Management
         Investment and Wealth Management
         Human Resource Management
         Project Management
         Information Systems Management



Manufacturing Companies

         Manufacturing Management
         Industrial Engineering
         Material Handling
         Maintenance
         Warehousing and Transport
         Production Planning and Control, Supply Chain Planning, MRP and ERP
         Project Management
         Information Management


Service Companies
         Service Industry Industrial Engineering
         Stock Broking
         Banking
         Insurance
         Hospital Services
         Hotel Services
         Retailing
         Educational Institution
         Political Party Management







30 Day MBA Books - Bibliography

The 30 Day MBA in Marketing
Colin Barrow
Kogan Page Publishers, 03-Jan-2016 - Business & Economics - 280 pages
https://books.google.co.in/books?id=LfJQCwAAQBAJ






International and Global Marketing



Developing Enterprisewide or Company Wide Marketing Orientation



The 30 Day MBA: Your Fast Track Guide to Business Success (Google eBook)

Colin Barrow
3rd Edition
Kogan Page Publishers, Aug 3, 2013 - 336 pages


Drawing on the twelve core disciplines of business, including business law, economics, marketing and finance, this third edition of the hugely successful The 30 Day MBA shows you to use key business concepts and tools to assess business decisions and implement strategy. Now with a new concept for each chapter - including crowdfunding, digital marketing, business incubators and the 80/20 principle - it also provides coverage of the key optional modules: Mergers and Acquisitions and International Business. New case studies include Volkswagen Group China, Google in China, IKEA, Meraki, Ocado, Ford, IBM and McDonalds among others.Including a range of free online resources that enable you to revise and test your knowledge, this bestselling classroom-free guide is brimming with models, international case studies and practical applications of key theories, placing MBA skills within reach of all professionals and students.

Preview the book




The 30 Day MBA in International Business: Your Fast Track Guide to Business Success (Google eBook)

Colin Barrow
Kogan Page Publishers, Aug 3, 2011 - 312 pages


As business becomes increasingly reliant on succeeding in export markets, the need for specialist knowledge in international trade is at its highest. With thorough explanations to describe the current international business environment as well as international case studies which include IKEA, J.D. Wetherspoon, Dell, Amazon and Indian car brand Tata Nano, The 30 Day MBA in International Business will boost your knowledge and help you play a more rounded role in shaping the direction of your organization. It covers all the essential elements of international trade and business, including international marketing strategy, managing international organizations and selecting global strategic partners as well as finance, accounting and human resource management. The 30 Day MBA in International Business is packed with links to free resources from the top business schools as well an online list of sources to keep you informed on all the key business issues.
Preview the book
https://books.google.co.in/books?id=0S-Ok92WrcYC


The 30 Day MBA in Business Finance: Your Fast Track Guide to Business Success (Google eBook)

Colin Barrow
Kogan Page Publishers, 2011 - 248 pages


The 30 Day MBA in Business Finance provides a complete 'course' in business finance, covering 13 key topics which fall under three main headings - the Fundamentals of Business Finance, Corporate Capital Structures and Financial Strategies and Special Topics. Learn what they teach you at the world's top accountancy firms and Business Schools and why it matters to you. With guidance on understanding financial reports, assessing the credit worthiness of business partners, determining profitable strategies, raising finance and ensuring proper records, this book contains everything you need to eliminate gaps in your financial knowledge, think like a financial strategist, move out of your disciplinary straight jacket and become a top manager.
Preview the book
http://books.google.co.in/books/about/The_30_Day_MBA_in_Business_Finance.html?id=-8oRWPVqft4C



Marketing - Analytics, AI, Data Science and Machine Learning

Browse  Online MBA Management Theory Handbook


Marketing the Future: How Data Analytics Is Changing
Nov 23, 2020
Data analytics helps marketers learn about their customers with target precision, from the movies they watch on Netflix to their favorite scoop of chocolate ice cream.

[Webinar] Marketing Analytics in the Data-driven World
28 Aug 2020

Top 8 Data Science Use Cases in Marketing
2019


ABCD of Machine Learning for Marketing


Are you interested in learning how organizations are increasing sales using machine learning in an intuitive and fun way? Then this ten-part case study is for you. Enjoy learning!

Part 1: Marketing analytics and customer behavior and  psychology for starters https://lnkd.in/bax6ZCf

Part 2: Return on marketing investment (ROMI) https://lnkd.in/fKUKput

Part 3: Exploratory data analysis to grow revenue https://lnkd.in/fRzT4D2

Part 4: Keep an eye on your customer's market basket https://lnkd.in/fibiC67

Association Analysis
There are a few association analysis metrics (i.e. support, confidence, and lift) that are really helpful in deciphering information hidden in the dataset of purchases of various products.


Part 5: Who will buy my product? Decision trees for starters https://lnkd.in/fXa2U_R

Classification and Regression Tree (CART)

Part 6: Decision tree details https://lnkd.in/bNQtVRp

Part 7: Choose the best model to optimize sales https://lnkd.in/f2AFPhg

Part 8: How machines decide? Artificial neural networks for starters https://lnkd.in/f2AFPhg

Part 9: But tell me how much money I will earn by sales? Regression for starters https://lnkd.in/fcGHQbH

Part 10: Aha! Time to grow sales. https://lnkd.in/b5AYrzR

Information identified in Linkedin Community of IITBombay.



Marketing Analytics - E-Book - McKinsey

117 pages 2015 Book
https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/Marketing%20and%20Sales/Our%20Insights/EBook%20Big%20data%20analytics%20and%20the%20future%20of%20marketing%20sales/Big-Data-eBook.ashx


Marketing Analytics: What it is and why it matters

Marketing Analytics Solutions from SAS

SAS® Marketing Automation
Get more campaigns out the door in an automated, trackable and highly repeatable fashion.
Customer Intelligence 360
Infuse your marketing decisions with unprecedented customer insights, and create relevant, satisfying, valued customer experiences.
SAS® Marketing Optimization
Make the most of each customer contact by determining how business variables will affect outcomes.
https://www.sas.com/en_us/insights/marketing/marketing-analytics.html


Using marketing analytics to drive superior growth

June 2014
https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/using-marketing-analytics-to-drive-superior-growth



Book: Marketing Analytics: Strategic Models and Metrics


Stephan Sorger
CreateSpace Independent Publishing Platform, 31-Jan-2013 - Business & Economics - 488 pages

Chapter 1. Introduction - Introduction to marketing analytics
Chapter 2. Market Insight - Market sizing and trend analysis
Chapter 3. Market Segmentation - Segment identification, analysis, and strategy
Chapter 4. Competitive Analysis - Competitor identification, analysis, and strategy
Chapter 5. Business Strategy - Analytics-based strategy selection
Chapter 6. Business Operations - Forecasting, predictive analytics, and data mining
Chapter 7. Product and Service Analytics - Conjoint analysis and product/service metrics
Chapter 8. Price Analytics - Pricing techniques and assessment
Chapter 9. Distribution Analytics - Analytics-based channel evaluation and selection
Chapter 10. Promotion Analytics - Promotion budget estimation and allocation
Chapter 11. Sales Analytics - Metrics for sales, profitability, and support
Chapter 12. Analytics in Action - Pivot tables and data-driven presentations

Interview with Stephan Sorger
https://www.regalix.com/insights/future-business-age-marketing-analytics/

http://www.stephansorger.com/blog.html

https://voices.berkeley.edu/business/unlocking-marketing-data-analytics

Marketing Analytics - Google Books


Data Science for Marketing Analytics: Achieve your marketing goals
https://books.google.co.in/books?id=s86PDwAAQBAJ
Tommy Blanchard, ‎Debasish Behera, ‎Pranshu Bhatnagar - 2019 - ‎Preview 
What you will learn Analyze and visualize data in Python using pandas and Matplotlib Study clustering techniques, such as hierarchical and k-means clustering Create customer segments based on manipulated data Predict customer lifetime value etc.


Digital Marketing Analytics: Making Sense of Consumer Data
https://books.google.co.in/books?isbn=0134998650
Chuck Hemann, ‎Ken Burbary - 2018 - ‎Preview - ‎
Because you’ve barely begun to use it, that’s why! Good news: neither have your competitors. It’s hard! But digital marketing analytics is 100% doable, it offers colossal opportunities, and all of the data is accessible to you.

Marketing Analytics: A Practical Guide ..
https://books.google.co.in/books?isbn=0749482176
Mike Grigsby - 2018 - ‎Preview - ‎
Complete with downloadable data sets and test bank resources, this book supplies a concrete foundation to optimize marketing analytics for day-to-day business advantage.

Marketing Analytics: A Practical Guide to Improving Consumer
https://books.google.co.in/books?isbn=0749482176
Mike Grigsby - 2018 - ‎Preview - ‎
'With its focus on practicality, this book is an invaluable toolkit of frameworks to drive consumer-centric analytics initiatives across marketing organizations.

Handbook of Marketing Analytics: Methods and Applications
https://books.google.co.in/books?isbn=1784716758
Natalie Mizik, ‎Dominique M. Hanssens - 2018 - ‎Preview - ‎
The Handbook of Marketing Analytics showcases the analytical methods used in marketing and their high-impact real-life applications.

Predictive Analytics for Marketers: Using Data Mining
https://books.google.co.in/books?isbn=0749479949
Barry Leventhal - 2018 - ‎Preview - ‎
Including comprehensive coverage of an array of predictive analytic tools and techniques, this book enables readers to harness patterns from past data, to make accurate and useful predictions that can be converted to business success.


Mastering Market Analytics: Business Metrics – Practice and Application
https://books.google.co.in/books?isbn=1787148351
Robert Kozielski - 2017 - ‎Preview - ‎
In Mastering Market Analytics, Robert Kozielski presents different measurement systems and marketing activities, along with common mistakes made by organizations and managers in the process of building measurement, and illustrates how to ...



New Methods of Market Research and Analysis
https://books.google.co.in/books?isbn=1786432692
G. Scott Erickson - 2017 - ‎Preview - ‎
This book can be used as a supplement to a traditional marketing research text or on its own.


Digital Analytics for Marketing
https://books.google.co.in/books?isbn=1317278437
Marshall Sponder, ‎Gohar F. Khan - 2017 - ‎Preview - ‎
This comprehensive book provides students with a "grand tour" of the tools needed to measure digital activity and implement best practices for using data to inform marketing strategy.



Handbook of Marketing Decision Models
https://books.google.co.in/books?isbn=3319569414

Berend Wierenga, ‎Ralf van der Lans - 2017 - ‎Preview - ‎
The Second Edition of this book presents the state of the art in this important field.

Principles of Marketing Engineering and Analytics, 3rd Edition
https://books.google.co.in/books?isbn=098576483X
Gary L. Lilien, ‎Arvind Rangaswamy, ‎Arnaud De Bruyn - 2017 - ‎Preview
We have designed this book primarily for the business school student or marketing manager, who, with minimal background and technical training, must understand and employ the basic tools and models associated with Marketing Engineering.

Marketing at the Confluence between Entertainment and Analytics
https://books.google.co.in/books?isbn=331947331X
Patricia Rossi - 2017 - ‎Preview 
This volume presents the full proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress held in Paris, France.

Marketing Strategy: Based on First Principles and Data Analytics
https://books.google.co.in/books?isbn=1137526246
Robert W. Palmatier, ‎Shrihari Sridhar - 2017 - ‎Preview - ‎
A brand new textbook with an innovative and exciting approach to marketing strategy.


Updated on 19 July 2021,  5 June 2019, 1 June 2019

July 18, 2021

A to Z of Management: Articles, Books, Concepts, Faculty, Research


A

Business Conceptualization (Insights from Economics, Engineering Economics, Managerial Economics, Industrial Economics)
Business Ethics – Introduction






I

Importance of Human Relations in Management - Elton Mayo and Rothelisberger (Insights from Psychology)




O






Updated on 19 July 2021

Pub on 26.2.2019

_____________________________

ICFAI University - Operations Management - Syllabus and Notes


Browse  Online MBA Management Theory Handbook



Operations Management - ICFAI University 2020 Syllabus

 

Operations Management - An Overview: 

Operations Management Decisions - Historical Evolution of Operations Management: Scientific Management, Moving Assembly Line, Hawthorne Studies, Operations Research - Computers and Advanced Operations Technology.

 Introduction to the Field


Operations Strategy: Operations Strategy as a Competitive Weapon: 

Shorter Product life cycle, production flexibility, Low cost process, Convenience and location, product variety and facility size, quality. 

Elements of Operations Strategy: Designing the Production System, Product/service Design and Development, Technology Selection and Process Development, Allocation of Resources to Strategic Alternatives, Facility Planning.

Developing an Operations Strategy.

Operations Strategy and Competitiveness


Forecasting Demand: 

Forecasting in Operations - Forecasting Methods - Qualitative  Method, Delphi Method, Nominal Group Technique, Time-series Methods: Simple Moving Average, Weighted Moving Average, Exponential Smoothing, Causal Quantitative Methods - Linear Regression - Selecting a Forecasting system: Time span, Data availability, Cost and Accuracy - Measures of Forecasting Accuracy: Mean Absolute Deviation, Mean Square Error, Mean Forecast Error, Mean Absolute Percentage Error, Tracking signal - Monitoring and Controlling Forecasts.

Forecasting


Allocating Resources to Strategic Alternatives:  

Allocation Decisions in Operations Strategy: Components of Constrained Optimization Models, Merits and Demerits of Constrained Optimization Models - Linear Programming in Operations Management : Assumptions of Linear Programming, Characteristics of Linear Programming - Formulation of Linear Programming Problems: Identify the decision variables, Define the objective function, Identify and express relevant constraints- Solution of Linear Programming Problems: Graphical Method, Simplex Method – The Transportation problem in linear programming : North-west corner method, Least cost method, Vogel's approximation method, Stepping stone method.

Optimizing the Use of Resources with Linear Programming - Review Notes


Design of Production Processes: 

Process Planning and Design - Major Factors Affecting Process Design Decisions: Nature of Demand, Degree of Vertical Integration, Flexibility, Degree of Automation, Quality Level and Degree of Customer Contact - Types of Process Designs:  Product Focused, Process Focused, Group Technology - Process Planning Aids: Assembly Charts, Process Charts - Selecting the Type of Process Design -Variety and Volume, Investment, Economic analysis.

Job Design and Work Measurement
Product Design and Process Selection—Manufacturing
Facility Layout
Product Design and Process Selection—Services
Waiting Line Management

Process Analysis


Facility Location and Layout: 

Importance of Location – Factors affecting the location decision: market proximity, Integration with other Parts of the Organization, Availability of Labor and Skills, Site Cost, Availability of Amenities, Availability of Transportation Facilities, Availability of Inputs, Availability of Services, Suitability of Land and Climate, Regional Regulations, Room for Expansion, Safety Requirements, Political, Cultural and Economic Situation, Regional Taxes, Special Grants and Import / Export Barriers - General Steps in Location Selection and Location Decision Process: Define the Location Objectives and Associated Constraints, Identify the Relevant Decision Criteria, Relate the Objectives to the Criteria Using Appropriate Models, Do Field Research to Relevant Data and Use the Models to Evaluate the Alternative Locations, Select the Location that Best Satisfies the Criteria - Location Evaluation Methods: Cost-profit-volume or Break-even analysis, point rating method, The transportation method of linear programming -  Facility Layout: Criteria for good layout - Basic Layout Formats: Process layout, Product layout, Group technology layout, Fixed position layout, Hybrid layout - Developing a Process Layout: Graphic and Schematic analysis, Computer Models-CRAFT, Load distance model - Developing a Product Layout: Line balancing, Steps in assembly line balancing, Mixed-model line balancing - Developing A Cellular Manufacturing Layout - Japanese Approaches and Trends in Manufacturing Layouts - Service Facility Layouts.

Facility Layout


Aggregate Planning: 

Overview of Planning Activities: business planning, operational planning- The aggregate planning process: Concept of Aggregation, Aggregate Planning Goals, Forecasts of Aggregate Demand, Inter Relationships Among Decisions - Strategies for Aggregate Planning: Pure Planning Strategies-Aggregate planning Techniques: Graphical Method for Aggregate Output Planning, Optimal Models for Aggregate Planning, Heuristic models, Computer search models, computer simulation in capacity evaluation - Master production Schedule: master production scheduling, Master schedule formation - Implementing aggregate plans and master schedules: Unplanned events, Behavioral considerations-Capacity planning.

 Aggregate Sales and Operations Planning


Fundamentals of Inventory Control: 

Purpose of Inventories: Smooth production, better service to customers, protection against business uncertainties, Take advantage of quantity discount - Inventory Costs – Purchase costs, Carrying Costs, Ordering Costs, Stock-Out Costs - Inventory Systems - Fixed Order Quantity System, Fixed Order Period System - Economic Order Quantity Model – Reorder Point, Optimal Order Quantity


Purchase Management: 

Importance of Purchasing: Impact of Costs on Profits, Increasing Prominence of Automated manufacturing, Increased Global Competition - Organizing Purchasing – Responsibilities of Purchase Manager - Vendor Development, Selection of Suppliers, Contract Negotiation and Communication Interface, Value analysis- Purchasing Process - Duties of Buyers - Make-or-Buy Analysis - Ethics in Buying


Job Design: 

Design fundamentals: Objectives of Job Design, Technical Feasibility, Economic Feasibility, Behavioral Feasibility - Considerations in Job Design: Job Content, Specialization -Work Environment: Tools and Equipment, Atmosphere, Worker Motivation - Uses of Job Design -Job Analysis, Job Description

Job Design and Work Measurement

Work Measurement: 

Uses of Setting Work Standards - Work Measurement Techniques:  Time Study, Standard Data, Predetermined Motion Time study, Work Sampling, Historical Analysis, Employee Self Timing - Compensation


Recent Trends in Operations – Technology: 

Automation: Advantages and disadvantages of automation - Overview of Manufacturing Activities - Automation in Engineering Design and Support, Computer Aided Design-Automation in Controlling Processing Equipment: Computer Aided Manufacturing, Flexible Manufacturing System, Computer Integrated Manufacturing - Artificial Intelligence: Expert Systems, Robotics - Electronic Data Interchange


Materials Management: 

Necessity of Materials Management - Functions of Materials Management: Production Control, Inventory Control, Materials Handling - Materials Management Technology – Robots, Automated Storage and Retrieval Systems, Automated guided vehicles - Materials Management Techniques: JIT Purchasing, Kanban Systems, ABC Classification Systems.


Inventory Management: 

Dependent Demand: Fundamentals of Materials Requirement Planning: Objectives of MRP: Improved customer service, reduced investment in inventory, Improved operating efficiency, faster response to market change - Components of an MRP system: MRP system inputs, MRP system information processing, MRP system outputs- Advantages and disadvantages of MRP system - Problems in implementing MRP systems: Inadequate employee training and involvement, Use of inaccurate and obsolete data, inappropriate product environment - Manufacturing resource planning (MRP II)

Inventory management


Enterprise Resource Planning: 

Evolution of ERP – Business Process Reengineering: BPR and IT – Business Modeling for ERP: Integrated data model - ERP Implementation: ERP implementation methodology - Guidelines for ERP implementation: Define corporate needs and culture, complete business process change, communication across the organization, provide strong leadership, select a balanced team, select a good method of implementation, organization wide training – ERP and competitive advantages: price, delivery reliability and speed, quality, product range

Resource Planning


Supply Chain Management: 

Business Drivers in Supply Chain Management: Inventory, Transportation, facilities, information - Principles of Supply Chain: segment customers based on service needs, Customize the logistic network, Plan based on market demand, Enhance ability to meet customer requirements, Improve relationships with the suppliers, have a supply chain wide technology strategy, devise a complete supply chain performance measure- Forces shaping supply chain management: consumer demand, globalization, Competition, Information and communication, Government regulation, Environment- Supply Chain Management Framework: The seven SCM components, The six SCM enablers – Customer Focus in Supply Chain Management: Demand Chains A focus on end users, Broad trends and misconceptions, creating the demand chains of the future - Electronic Supply Chain Management: ESCM advantages, ESCM Implementation

 MANAGING SUPPLY CHAINS

 Supply Chain Design

Supply Chain Logistic Networks

 Supply Chain Integration

 Supply Chain Sustainability


Operations Scheduling: 

Purpose of Scheduling - Scheduling methods: Forward scheduling, Backward scheduling - Scheduling Activities: Routing, Loading, Dispatching - Scheduling by Type of Operations: Job operations, Repetitive operations, Labor intensive operations, Service operations- - Scheduling techniques: Gantt charts, Johnson’s job sequencing rules, Queuing analysis, Critical ratio method.

Operations Scheduling

Just-In-Time Manufacturing: 

The Concept of the JIT:  People Involvement, Teamwork,  Discipline, Supplier Involvement, Total Quality Control, Concept of immediate customer - Advantages of JIT systems – Characteristics of JIT systems: uniform workstation loads, small lot sizes, closer supplier ties, maintaining high quality, Quick and economic setups, Flexible facilities and Multi-skilled Workforce,  preventive maintenance, Continuous improvement.

 Just-in-Time and Lean Systems


Quality Management: 

Strategic Role of Quality: Performance, features, Reliability, Conformance, Durability, Serviceability, Aesthetics, Perceived quality-Role of Inspection in Quality Control - The Cost of Quality: Cost of prevention, Cost of detection/appraisal, Cost of failure – Statistical Concepts in Quality Control: Control charts, Essential steps in starting a control chart, Control charts for variables, Control charts for attributes, Acceptance plans – Computers in Quality Control - Concept of TQM.

 Quality and Performance

Total Quality Management: Focus on Six Sigma
Process Capability and Statistical Quality Control

Maintenance Management: 

Necessity of Maintenance Management: Impact of poor maintenance, Area of maintenance - Types of maintenance - Preventive maintenance, Predictive maintenance, Remedial maintenance- Economies of maintenance - Modern approaches to preventive maintenance – Evaluation of preventive maintenance - Recent trends in maintenance


Project Management: 

Necessity of Project Management - Network based scheduling techniques: Advantages of network scheduling - Networking conventions: Activity-On-Node, Activity- On-Arrow - Networking terminology - Project management methods: Program evaluation and Review Technique, Cautions regarding PERT, Advantages and disadvantages of PERT - Phased PERT/CPM: Project planning and sequencing, Time estimating and critical path, project scheduling, Reporting and updating – Project crashing

Project Management


Operations in Global Business Strategy: 

Significance of Globalization - Sources of global competitive advantage: Comparative advantages, Economies of scale, Proprietary product technology - Difficulties in managing globalization: Economic impediments, Managerial impediments, Institutional impediments, Trade-offs in globalization – Operations strategy changes necessary for globalization: Selection of markets, Product development and technology choice, Allocation of resources- Managing Globalization: Changing the organization's structure, Changing manager's attitude, Developing core competencies for global learning – Operations in Global Business Strategy: Management and Organization, Facilities, Capacity, Technology, Innovation, Integration, Workforce, Procedures Planning




Operations Management - Krajewski  et al. Book- 12th Edition - Chapter Summaries


Important Points - Summary


Chapters



1. Using Operations to Create Value

Supplement A: Decision Making



PART I: MANAGING PROCESSES

2. Process Strategy and Analysis

3. Quality and Performance

4. Capacity Planning

Supplement B: Waiting Lines

5. Constraint Management

6. Lean Systems

7. Project Management



PART II: MANAGING CUSTOMER DEMAND

8. Forecasting

9. Inventory management

Supplement C: Special Inventory Models

10. Operations Planning and Scheduling

Supplement D: Linear Programming

11. Resource Planning



PART III: MANAGING SUPPLY CHAINS

12. Supply Chain Design

13. Supply Chain Logistic Networks

14. Supply Chain Integration

15. Supply Chain Sustainability



Operations Management for Competitive Advantage

Richard B. Chase, University of Southern California
F. Robert Jacobs, Indiana University–Bloomington
Nicholas J. Aquilano, University of Arizona
McGraw-Hill
ISBN: 0072506369
Copyright year: 2004


Review Notes for Quick Revision of the chapters in the Operations Management Text. 





SECTION ONE: OPERATIONS STRATEGY AND MANAGING CHANGE

1. Introduction to the Field
2. Operations Strategy and Competitiveness
Technical note 2 Learning Curves
3. Project Management

SECTION TWO: PRODUCT DESIGN AND PROCESS SELECTION

4. Process Analysis
Technical note 4 Job Design and Work Measurement
5. Product Design and Process Selection—Manufacturing
Technical note 5 Facility Layout
6. Product Design and Process Selection—Services
Technical note 6 Waiting Line Management
7. Total Quality Management: Focus on Six Sigma
Technical note 7 Process Capability and Statistical Quality Control
8. Operations Consulting and Reengineering

SECTION THREE: SUPPLY CHAIN DESIGN
(Managerial Briefing Electronic Commerce and E-Ops©)

9. Supply Chain Strategy
10. Strategic Capacity Management
Technical note 10 Facility Location
11. Just-in-Time and Lean Systems

SECTION FOUR: PLANNING AND CONTROLLING THE SUPPLY CHAIN
(Managerial Briefing Enterprise Resource Planning Systems)

12. Forecasting
13. Aggregate Sales and Operations Planning
14. Inventory Control
15. Material Requirements Planning
16. Operations Scheduling
Technical note 16 Simulation
17. Synchronous Manufacturing and Theory of Constraints

SUPPLEMENTS


B. Financial Analysis
C. Operations Technology

Updated 19 July 2021

Pub 26 November 2020