Knowledge Related capabilities - Innovation performance - Intellectual Property Creation

 

International Business Review, Volume 32, Issue 2, April 2023, 101866

Innovation performance: The effect of knowledge-based dynamic capabilities in cross-country innovation ecosystems

Jeandri Robertson, Albert Caruana, Caitlin Ferreira 

https://www.sciencedirect.com/science/article/pii/S0969593121000731

Previous conceptualizations of KBDC in literature.

Author(s) Conceptualized Dimensions

Khaksar et al. (2020) knowledge acquisition, knowledge generation, knowledge combination

Monferrer et al. (2015) adaptive capability, absorptive capability, innovative capability

Han and Li (2015) knowledge sensing capacity, knowledge seizing capacity, knowledge reconfiguring capacity

Denford (2013) knowledge creation, knowledge integration, knowledge reconfiguration, knowledge replication, knowledge development, knowledge assimilation, knowledge synthesis, knowledge imitation

Zheng et al. (2011)

KBDC - knowledge-based dynamic capabilities

Design and Development of Knowledge Management for Manufacturing: Framework, Solution and Strategy - Ganesh et al. Book Information

Design and Development of Knowledge Management for Manufacturing: Framework, Solution and Strategy (Google eBook)


K. Ganesh, Sanjay Mohapatra, S. Nagarajan
Springer Science & Business Media, Nov 19, 2013 - 213 pages
0 Reviews

This book examines the modules/elements required before implementing knowledge management solutions in typical manufacturing and service industry. The objective is to develop a framework, design and model suitable for all requirements and a strategy to properly implement. Related case studies from organizations are included, with the results provided to use as a solution to problems experienced when implementing knowledge management in the industry.Implementing a knowledge management system can be complex and dynamic, no matter how well planned and developed. Inevitably a degree of organizational inertia is focused on the current state rather than the new. Within an enterprise, personal and group involvement and interests process status and technology landscape can deflect the commitment needed to successfully implement such a system. Cumulative evidence from past research in knowledge management suggests that effective implementation of KM solution in any organization requires a robust designs and models for various critical elements of process, people and technology. Using the techniques provided in this book, readers should be able to design knowledge management strategies, to align objectives of the KM initiatives with their business goals.

https://books.google.co.in/books?id=VkvABAAAQBAJ

Knowledge Management: Theoretical Foundations

Johannes Britz · 2008

Full view book

https://www.google.co.in/books/edition/Knowledge_Management_Theoretical_Foundat/SOS7AfkIjfQC

Knowledge Management Software Packages

2019

20 Best Knowledge Management Software for 2019

Zendesk
Bitrix24
Zoho Desk
ProProfs KnowledgeBase
Atlassian Confluence
ServiceNow Knowledge Management
Inkling Knowledge
Remedy Knowledge Management
Guru
Bloomfire

Inbenta Knowledge Management
Tettra
KnowledgeOwl
Helpjuice
RightAnswers
ComAround Knowledge
MyHub
eXo Platform
IntelligenceBank
Astute Knowledge

https://financesonline.com/knowledge-management/



13 April 2015

Knowledge Base Manager Pro

Knowledge Base Manager Pro is developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application. KnowledgeBase Manager Pro is commonly used to complement a help desk or for sharing information among employees within the organization or business unit. It might store troubleshooting information, articles, white papers, user manuals, or answers to frequently asked questions. Typically, a search engine is used to locate information in the system, or users may browse through a classification scheme.

Knowledge Base Manager Pro streamlines the entire documentation and knowledge base creation process for companies to share information with employees, customers, and partners. This knowledge base software can be utilized by any company, corporation, or organization in numerous different ways:

Vending Company. Provide your customers with access to full information about products you sell, about company you run and terms of service you follow. Receive feedback from your clients with suggestions, questions and thanks to improve the quality of service.
Service Provider. This could be hosting providing, consulting, business functions, entertainment, health care consulting, information services, social services, or something else. Create web self-service help system covering special valuable topics within selected area.
Educational Organization. Provide students with centralized knowledge base with courses and learning aids. Students can participate in courses creation and improvement process.
Any Company. Get Knowledge Management Software Solution for an internal use. Reduce employee training time. Keep corporate knowledge integrity whenever employee comes or leaves.
Enterprise class Knowledge Management Software Solution

Knowledge Base Manager Pro is a Rich Internet Application, which conception relies on long-term experience of Enterprise-class software development. It has all approaches, necessary for usage in commercial purposes, implemented.

http://www.web-site-scripts.com/knowledge-management/overview.html

https://www.atlassian.com/software/confluence

KANA Knowledge Management solutions

KANA Knowledge Management solutions make your data work for you by providing access to information contextually to make search—and service—targeted and efficient.



 If your information resources aren’t well integrated with your service processes, your agents are spending their time on the search process itself, fishing for information using keywords that often bring up either too many results or tangential information. As a result, the service process is inefficient, costing agent handling time and causing customer dissatisfaction.

KANA Knowledge Management software solutions draw on customer and inquiry context to make search results and service interactions efficient and meaningful. In turn, every query and customer action feeds the search engine algorithm, continually fine-tuning search to make it better.


Knowledge Discovery, Knowledge Engineering and Knowledge Management: First International Joint Conference, IC3K 2009, Funchal, Madeira, Portugal, October 6-8, 2009, Revised Selected Papers

http://www.kana.com/knowledge-management-systems?


Ana Fred, Jan L. G. Dietz, Kecheng Liu, Joaquim Filipe
Springer Science & Business Media, Feb 4, 2011 - 411 pages


This book constitutes the thoroughly refereed post-conference
proceedings of the First International Joint Conference on Knowledge Discovery, Knowledge Engineering, and Knowledge Management, IC3K 2009, held in Funchal, Madeira, Portugal, in October 2009.

This book includes revised and extended versions of a strict selection of the best papers presented at the conference; 27 revised full papers together with 3 invited lectures were carefully reviewed and selected from 369 submissions.

According to the three covered conferences KDIR 2009, KEOD 2009, and KMIS 2009, the papers are organized in topical sections on on knowledge discovery and information retrieval, knowledge engineering and ontology development, and on knowledge management and information sharing


https://books.google.co.in/books?id=UxsCxCPslikC


Updated on 26 June 2019, 13 April 2015

Cost Of Ignorance - Knowledge Has Value

HOW REAL LEADERS MELT THE ICEBERG OF IGNORANCE WITH HUMILITY
May 26, 2018
https://corporate-rebels.com/iceberg-of-ignorance/

Ignorance - The Ultimate Expense

22 November 2016

James Morgan and Jeffrey K. Liker use this section heading in the book "Toyota Product Development System (page 213)", to highlight the need to develop deep knowledge in various persons working in an organization. In the absence of critical and advanced knowledge, brain storming is a suboptimal tool and solutions arrived will be suboptimal. Organizations need to have learning orientation and periodically they have to scan the environment to acquire new knowledge and include them in their mental as well as physical knowledge bases. The learning either explicit or tacit has to be converted into practice as appropriate to realize the benefits of learning or acquiring knowledge through explicit and tacit channels. Toyota gives explicit attention to learning, experimenting and practice to come out with quality products from the product development processes as well as manufacturing process.


10 July 2016

I saw a post in a Linkedin Community on Ignorance and wrote the comment that I developed the concept, Cost of Ignorance long back.  The search of my blog posts took me to a post in 2008.


2013
____________

____________

6 September 2008

Marketing and Marketing Concept
http://nrao-mgmt-smi-handbook.blogspot.in/2008/09/marketing-and-marketing-concept.html

I am writing articles on Google Knol platform with an intention to develop a management knowledge revision encyclopedia on the platform. I am calling it a revision encyclopedia as I want it to be useful to people who have studied the related texts and for the purpose of revising and refreshing their knowledge they read these articles. Knowledge workers have to make efforts to make sure that they bring all the appropriate principles into play when they are solving a problem or deciding an issue. Unless they make efforts to frequently revise the principles in various subjects related to management, managers cannot assure themselves or assure others that they are using all the relevant knowledge and taking right decisions.

Performing artists spend hours every day practicing their art and perform for three or four hours on a day. Many knowledge worker in contrast work a minimum of 8 hours per day. So they cannot study their knowledge material for an appreciable amount of time. But expecting them to spend at least half hour to sharpen their knowledge base in the brain is reasonable. Cost of ignorance is quite a large figure in the world. Knowledge workers also incur it and incur it for the organizations they are serving despite having certificates that attest that they have studied knowledge bases in a satisfactory manner. Knowledge base needs to be revised to make it useful when needed.

I specifically highlight the idea:

Cost of ignorance is quite a large figure in the world. Knowledge workers also incur it and incur it for the organizations they are serving despite having certificates that attest that they have studied knowledge bases in a satisfactory manner. Knowledge base needs to be revised to make it useful when needed.

The idea was again mentioned in 

26 April 2009

Narayana Rao K.V.S.S.

http://nrao-knol.blogspot.com/2009/04/narayana-rao-kvss.html

My aim is to provide revision or review articles for graduates of industrial engineering and management so that they can refresh their knowledge periodically. My effort of writing articles in all the subjects of the curriculum is to demonstrate that by appropriate committed effort, we can retain our learning of multiple subjects over a long period of time. 

Only when we retain a large number of principles in our brain, we take decisions properly when the occasion comes. According to me we are all incurring a huge amount of cost of ignorance.

My advocacy is the that knowledge workers have to make special efforts to retain, revise, refresh and update their knowledge.


I am happy to see that the idea has now captured the attention of many persons in the world

_________________

_________________

See the results for Google Search for  "cost of ignorance"

https://www.google.co.in/search?site=&source=hp&q=%22cost+of+ignorance%22&oq=%22cost+of+ignorance%22&gs_l=hp.13..0j0i22i30l7.2447.16650.0.18400.44.36.7.0.0.0.271.5415.0j27j4.31.0....0...1.1.64.hp..8.31.4439.0..35i39j0i131j0i13j0i10j0i13i10j0i13i30j0i8i13i30.RQ2HIh8JAu8#q=%22cost+of+ignorance%22&start=10


Updated 8 June 2018

 22 November 2016,  10 July 2016

Who is a Knowledge Worker?

Definitions

Reich: Symbolic analyst [1].



Rifkin: “Creators, manipulators and purveyors of the stream of information that makes up the postindustrial, post-service, global economy.” [2]



Frenkel et al.: “A knowledge worker as anyone who 1. has a high level of creativity in their work, 2. requires to make extensive use of intellective skills, and 3. makes use of theoretical rather than contextual knowledge.”[3]



Babson College Professor Thomas Davenport has this to say about the concept of knowledge worker:



I certainly think there's a lot of fuzziness, ambiguity, and imprecision about what a knowledge worker is, and it's not a term most managers use easily. They don't say, "Okay, these are my knowledge workers, these are my non-knowledge workers." So despite the fact that the term's been around for a long time, very few people have been comfortable using it as a managerial concept [4].

Some Occupations/Professions considered as Knowledge Workers

Lawyers

Consultants

IT and Software designers

Advertising people

Accountants

Scientists and engineers

Architects

Art directors

Teachers

Doctors

Equity analysts

Credit analysts

Newspaper editors

References

1. R. Reich, The Work of Nation: Preparing Ourselves for 21st –Century Capitalism, London, Simon Schuster, 1991.





2. J. Rifkin, The end of Work: The Decline of the Global Workforce and the Dawn of the Post Market Era, penguin, London, 2000.



3 .S. Frenkel, M. Korczynski, L.Donohue, and K. Shire, “Re-constituting Work: Trends towards Knowledge Work and Info-normative Control”, Work, Employment and Society, Vol. 9, No. 4, 1995, 773-96.



4. An interview in Ubiquity Magazine, available online at:
http://www.acm.org/ubiquity/interviews/v6i34_davenport.html

Knol Number 72

Communities of Practice

Knowledge Management Article Series

Communities of Practice - The Concept

‘Communities of practice’ is an important concept that developed in knowledge management literature. Communities of practice are informal groups of people who share some work related activity in common. ‘The communities of practice’ concept is closely associated with the practice based perspective on knowledge.



What are communities of practice? In brief, they're groups of people informally bound together by shared expertise and passion for a joint enterprise — engineers engaged in deep-water drilling, for example, consultants who specialize in strategic marketing or equity research analysts.

Process

Some communities of practice meet regularly — for lunch on Fridays for instance. Some are connected primarily by e-mail networks. People in communities of practice share their experiences and knowledge in free-flowing, creative ways that foster new approaches to problems.



Yahoo groups, Google groups etc. are facilitating many communities of practice.






Web References



http://hbswk.hbs.edu/archive/1317.html
http://hbswk.hbs.edu/archive/2855.html

Knol number 73