August 26, 2025

Artificial Intelligence - AI Agents in Supply Chain Management - SCM

 

22.4.2025

How to transform global supply chain operations with agentic AI

Authors

Gaurav Malhotra

Supply Chain Technology Leader


Ayoub Abielmona

EY Global GenAI Supply Chain Leader


A powerful technology is set to revolutionize supply chains through autonomous execution and real-time adjustments.

https://www.ey.com/en_us/insights/supply-chain/revolutionizing-global-supply-chains-with-agentic-ai



26.8.2025

Gopala Krishna Vemparala

https://www.linkedin.com/in/vemparalagopalakrishna/


Supply Chain & Operations Leader| Delivering Cost Savings, Risk Mitigation & Process Excellence |Strategic Sourcing | Supply Chain Project Management | Warehouse & Logistics Management | 9+ Years of Impact | IIM MumbaiSupply Chain & Operations Leader| Delivering Cost Savings, Risk Mitigation & Process Excellence |Strategic Sourcing | Supply Chain Project Management | Warehouse & Logistics Management | 9+ Years of Impact | IIM Mumbai

26.8.2025

10 Real-World Agentic AI Use Cases in Procurement




Agentic AI is more than a buzzword—it’s where procurement can finally move from reactive to proactive. Instead of humans chasing data and tasks, AI agents take initiative, act autonomously, and collaborate with us.

Here are 10 practical ways we’ll see it in action:

 1️⃣ Supplier Discovery – Agents scan global databases and news sources to propose new suppliers that fit cost, risk, and ESG needs.

 2️⃣ Contract Drafting – AI agents pre-build contracts, highlight risky clauses, and suggest negotiation levers.

 3️⃣ Category Insights – Automated category managers that track markets, price indices, and trends—then brief you daily.

 4️⃣ Supplier Performance Monitoring – Continuous KPI tracking with instant escalation and suggested improvement actions.

 5️⃣ Risk Sensing – Agents detect geopolitical, financial, or supply risks early and propose alternate sourcing.

 6️⃣ Tail Spend Automation – AI buys routine items end-to-end within policy, freeing humans for strategic work.

 7️⃣ RFP Orchestration – Agents manage timelines, supplier Q&A, and scoring to cut cycle times dramatically.

 8️⃣ Savings Tracking – Autonomous validation of claimed savings against actuals in P2P systems.

 9️⃣ Compliance Guardian – Real-time policy monitoring, ensuring every PO, contract, and supplier action aligns with governance.

 ðŸ”Ÿ ESG & Scope 3 Tracking – Agents collect, verify, and report sustainability data across the supplier base.

👉 The real shift? Procurement leaders move from managing processes to managing outcomes—with AI agents as co-pilots.


https://www.linkedin.com/posts/vemparalagopalakrishna_10-real-world-agentic-ai-use-cases-in-activity-7365948650000216065-l9v5












Artificial Intelligence - AI Agents - Articles, Books, Case Studies - Bibliography

 AI Agents Solutions - IBM

https://www.ibm.com/solutions/ai-agents




YouTube Video

Artificial Intelligence Innovation Summit by The SolutionPeople Network


22 Aug 2025

Fist Presentation

Jordan Wilson, Your Everyday AI Podcast Host

"Agentic AI, Where we’re at, Where we’re going, And the biggest mistakes to avoid along the way "


Connect with Jordan on Linkedin at:

https://www.linkedin.com/in/jordanwilson04/

https://www.youtube.com/watch?v=SNkJBf7j0pE


To be edited and summarized.

Our first speaker in number one is Jordan Wilson from Your Everyday AI and his topic is Agentic AI, where we're at, where we're going, and the biggest mistakes to avoid along the way. 




 Jordan:  

Agents are everywhere.  I think it's important to maybe uh start this  kind of series off by doing a little bit of a check on where we're at with Agentic AI, what it even is, where we're going, and if you're a business leader, what you should be focusing on, and the three biggest mistakes to avoid along the way. 

Let's be honest. Are you guys seeing these things everywhere? These AI agents, right? Uh these these custom GPT agents and N8 agents and in Zapier, right?  Uh so these are very powerful solutions, right? Custom GPTs and N8N agents and Zapier agents, but they're not actually agents. Uh they're agentic at times. But I think it's important to understand what an AI agent actually is since that's the thing right now that really has all of our focus.

8:12

We're in this almost agent washing epidemic. So, a recent Gardner study


revealed this and gave a kind of shocking truth about agentic AI and it's

8:25

essentially turned into a gold rush. So, what this Gartner study did is it looked

8:30

at 3,000 different vendors who were selling or promoting or built AI agents.

8:38

And they found that out of those 3,000, only 130 of them were actually AI

8:46

agents, were truly AI agents. And so what that means, more than 95% of them

8:52

weren't even agents. So, we have this epidemic now of just everything you see,

8:58

everything you use, things that used to just be a button on a website is suddenly rebranded as an AI agent. And

9:06

it's causing a lot of confusion. Yet, even though the majority of things being

9:12

marketed right now as agents are not agents, the real agentic wave is coming.

So a recent IDC and Microsoft study said that in three years there will be more


than 1.3 billion agents active in the enterprise.

9:32

All right? So these aren't uh pilot projects. Uh these aren't small business

9:37

entrepreneurs. This is more than a billion AI agents that will be out doing

9:43

work autonomously in the enterprise. So, this leaves us at uh a weird spot,

9:51

right? So, you might be hearing me say, "Hey, everything that's being talked about and hyped as an agent isn't an

9:57

agent." Yet, agents are actually coming. So, we're at this crossroads. All right.

10:02

So, over the next uh 15 to 20ish minutes, uh this is the road map that I

10:08

want to go through with you all together. So, number one, I want to talk about why the definition crisis of AI

10:14

agents is actually paralyzing your AI strategy. We're going to go over what an

10:20

AI agent actually is and what it isn't and also how to avoid the three biggest

10:27

mistakes of agentic AI adoption. All right, real quick about me because

10:33

you might be confused. Why is this guy talking about AI agents? Uh, so my name is Jordan Wilson. I run a daily, yes, a

10:40

daily AI podcast called Everyday AI. So, for the past two and a half years, um

10:46

this is what I do. Every single day, I talk, I get up, I get to interview very smart people. Um and it's our our reach

10:53

has grown uh significantly over the last uh few years since we've been doing this. So, I've been lucky enough uh to

11:01

get to speak with some of the smartest people in the world who are literally building AI. So, you know, getting to

11:08

meet people at conferences, but also getting to talk to uh the literally the people who are building agents, right?

11:15

Like from the uh VP of agents at Microsoft to seuite leaders at Google to

11:22

all of the startups building it uh to dozens of Fortune 500 CEOs who are

11:27

trying to implement AI. Um, I've been lucky enough to get to talk to and meet and really extract a lot of information

11:33

from some of the smartest people in the world and then I kind of share uh their secrets on the Everyday AI podcast. But

11:41

uh my background is a little bit more uh than just you know running a top 15 AI podcast. So I've been lucky enough to uh

11:48

train now that numbers uh up to like 15,000 uh people on prompt engineering

11:54

uh consulting for large enterprise companies such as GE healthcare and actually advising companies like Gartner

12:01

and including Gartner um on Agentic AI. So let's get back to that exact study.

12:08

And I think it's worth reiterating this because when I started my little

12:14

presentation here, I asked you all, how many of you have seen these agents, right? And uh I'll admit it, that was a

12:21

little bit of a trick uh because I knew those weren't agents. Yet it's so hard

12:26

um especially if you are a business leader or if you are leading AI implementation efforts at your

12:32

organization. It is extremely difficult to understand what's real, what's fake,

12:39

what's smoking mirrors, what's happening now and what's happening next. Um and what you'll see is it's agent washing.

12:47

every every feature, every uh you know section that used to just be a a part of

12:53

a of a SAS. Now everything's an agent. Um but it's too late now. We can't just

13:00

reel it in and say, "All right, guys. Let's let's slow it down. This is too much agent talk. Look, 95% of you are

13:07

kind of lying." Uh it's too late. Um, I was actually on the floor uh couple feet

13:13

away from Nvidia CEO Jensen Wong uh when he said, "The age of Agentic AI is

13:18

here." And normally uh when Jensen Wong makes a bold statement like that, it is the truth.

13:25

And you have to follow the biggest players because everyone is all in on

13:31

agents, right? Uh Microsoft with their uh co-pilot studio in autonomous agents.

13:38

uh Google every single day, even uh a couple hours ago, announced some new agentic capabilities uh in Project

13:45

Astra, in Google Live and other places. And Open AI even had a pretty popular

13:51

splash a few weeks ago when they announced their first commercially available agent. So the biggest players

13:58

whose technology that many of us use every single day have essentially said

14:03

our focus is agents and what we are building is agentic AI. So you have to

14:10

be able to follow the writing on the wall and see where the big players are

14:15

playing and everyone's playing in the agentic space. But this has led to what I would call a

14:22

definition crisis. Uh a recent Capgeemini study found that 93% of

14:30

business leaders saw agents as one of their most strategic business initiatives. Yet only 2% have scaled

14:39

them. And this is something I talk with business leaders a lot and I've been able to learn a lot. But it is a

14:46

definition crisis because there is no agreed upon definition of what an agent is. Everyone's just saying you need a

14:52

gentic AI. But there is a huge gap between what both enterprise companies

15:00

are being sold, what we all think we need, and then the tools that are actually at our disposal today.

15:09

And this lack of education, I think, has led to a catastrophic failure rate of AI

15:15

implementation. So, a study just from a few days ago from MIT showed that right

15:21

now about 90 a different 95% stat, but 95% of generative AI pilots at companies

15:28

are failing right now, right? Some of these some of these studies and stats,

15:33

it seems like they almost contradict each other. But this is my reality as well. When I uh talk with with uh

15:40

business leaders on the Everyday AI podcast or when I'm consulting companies, I see this all the time,

15:45

right? Companies are like, "Yeah, we just, you know, signed up for this uh Agentic AI or we're using this AI agent

15:51

because we know we need to. Our competitors are, but this is leading to so many pilots failing." And again,

15:58

according to this MIT report, 95%, which is a staggering amount.

16:04

So, if you're making decisions at your company on Aentic AI, how do you not

16:11

fall into that trap? How can you be the 5% or hopefully it's bigger than that if

16:17

we're looking at the same study next year? It starts with literacy. It starts

16:23

with understanding the basics. And that's what I'm going to break down for you now.

16:28

Uh, so here on my screen, I like to call this the hierarchy of intelligence. All

16:34

right? Because so many companies are rushing to just implement whatever they

16:40

see as the most cuttingedge AI and handing it over to dozens or hundreds or

16:46

sometimes tens of thousands of employees that may not even know how to make use of it. Um, so when I talk about a

16:54

definition crisis, this is real, right? So even when I'm going over uh kind of my hierarchy of intelligence and how I

17:02

would categorize thing based on thousands of hours of conversations uh with the world's leaders in agentic AI

17:10

these are always changing just like you could argue the definition of AGI uh is

17:16

changing the more we talk about it and the more we build you could say the same thing for uh just these classifications

17:22

of AI. All right. So, I want to talk a little bit about large language models, AI powered workflows, agentic models,

17:31

and AI agents. All right. So, we're trying to undo some of this agent washing because uh if you like so many

17:38

others right now are in the middle of making pretty big decisions for your

17:44

company in terms of your tech stack, in terms of where you're investing in AI. I think it's important to just cut the

17:50

marketing, cut the BS and talk about it at its fundamental level.

17:56

Let's start with large language models. All right, most of us know and uh for the most part understand what a large

18:03

language model is. Uh a lot of people say these are you know autocomplete uh

18:08

you know AI on steroids, right? uh but they are for the most part large language models at their c at their core


are stateless and reactive and essentially next token predictors. they're, you know, much more than that.


But if you really want to simplify it, that's what you look at a large language model as for the most part. Um, working

18:27

with text, they're brilliant, but they're passive conversationalists.

18:33

AI powered workflows are a little different. So AI powered workflows are

18:38

humanes automations with predefined paths. So yeah, so many of those uh

18:45

things that are being marketed to you right now and you see those you know screenshots of all these you know charts

18:51

and flows and everyone's like look at this agent that is an AI powered workflow designed by humans with

18:58

predefined paths uh and they obviously use large language models to go from

19:05

step uh step by step a lot of times there's conditional logic um but it's a

19:10

fixed process right you move on from one step to the next.

19:16

Agentic models. This is where it gets tricky, right? Uh a lot of today's top

19:22

uh models including uh the new GPT5 uh also Gemini 2.5 Pro, they are agentic

19:32

by nature, right? So if you go to gemini.google.com google.com or chatgpt.com. The same argument could be


made for uh Claude's 4 models, but I really like to focus on the um uh GPT5


and um Gemini 2.5 Pro. So, in aentic model, it kind of starts to blend

19:52

between what is an agent. In aentic model, you can give it a problem, you

19:57

can give it a destination, and it's going to decide how to get there. Okay?

20:03

It has many different tools that it can use at its own discretion and it will often go back a couple of steps in its

20:10

path and maybe start over or maybe it will start to uh go down a certain road and it'll say oh okay actually uh I

20:18

thought that I needed to search the web for this. I should actually be uh running some Python here locally in

20:24

order to figure this out. So, agentic models uh they can um access kind of a

20:29

large language model, right? They are a large language model at their core, but they also have a set of tools to use and

20:35

they on their own accord decide how, when, and how long to use those

20:40

different tools. And then last, AI agents. AI agents are

20:47

completely different. For the most part, AI agents are powered, well, hopefully they're powered by an agentic model. But

20:55

the diff the difference is staggering. Okay, this is a complete system. AI

21:01

agents perceive, decide, and autonomously adopt to achieve complex

21:06

goals, right? So, for the most part, AI agents, you like to think of them as a

21:12

human sitting in front of a computer because a true AI agent would have access to uh a desktop, although it's

21:19

virtual. Uh right, they'd have access to a virtual terminal so they can run code. They have access to a virtual browser.

21:26

So in theory, I like to think of it as someone like you and me who's sitting in

21:32

front of a computer and look at all the different capabilities that they have access to where even an agentic model,

21:38

they can't uh launch a browser per se and navigate around a website and that

21:44

is one of the biggest differentiators between agentic models and true AI

21:49

agents. Uh so you can see now hopefully by looking at the differences just the

21:54

amount of agent washing that is going on and how so few agents are actually

22:01

agents. Okay, so now you know some basic definitions

22:07

uh and where we're at currently with agentic AI. So I'm going to give you some best advice on where you should be

22:14

going. And again, I've stolen all this information from the smartest people in the world. All right. So, keep that in

22:19

mind. Uh, here's the problem. I think everyone's focusing when it

22:25

comes on to AI agents, one agent to rule them all, which I think is an absolute

22:32

recipe for disaster. Uh, that's why I even think OpenAI's,

22:37

you know, chatbt agent, it's okay, but it's not that great. It's a general use case agent. Uh in the same way you could

22:44

look at uh narrow intelligence versus general intelligence. Narrow

22:49

intelligence is always easier to solve. Uh it's always an easier goal to work toward. And I think this is um something

22:56

that we should be looking at. A lot of companies when they're looking at agentic AI or AI agents, they're really

23:02

looking at something that can um disrupt or replace an entire workflow or an

23:10

entire job description. And I don't think we're there yet. Um, yes, we can

23:16

build general agents that can do a fairly okay job, but if you want to talk about getting an ROI and being in that

23:24

5% of companies that are getting uh their agentic AI implementations correct, it's looking at narrow use

23:31

cases, very specific, and then finding a specific agent that does that specific

23:36

use case. Yet, everyone's just rushing when they're looking at an AI agent. like I want something that can automate

23:42

a toz and that's not the way that we should be looking at it.

23:47

So here's what I like to say the four pillars of a winning agentic strategy.

23:53

Uh, number one, you should be building on agent. You should be building on giants, right? I'm just being honest.

24:00

Um, there's so many promising uh AI agent startups that are really good and

24:06

a lot of times better than what we may be getting from some of those giants.

24:11

There's a risk involved, right? You shouldn't be moving your dayto-day core business operations around a startup. um

24:19

you know are like unless you're talking about Open AI Enthropic or a company

24:25

that has a trillion dollar market cap. If you're putting your day-to-day business operations uh on a startup

24:32

that's risky. Number two, like I said, narrow before broad. You should be

24:38

looking at small, short, measurable tasks that an agent can complete. And

24:44

make sure if you are uh diving into the agentic AI side again measure and use an

24:51

actual agent. Uh the the next one you know a lot of people are always like hey if we're using AI or AI agents and we

24:58

get these you know 30 40 50 or you know if you look at Mackenzie digital study you know up to 70% productivity savings

25:06

what should we be doing with all of this save time. Uh right I think you need to be focused on expert reasoning data. So

25:14

yesterday year's large language models have been powered uh by essentially all

25:19

the in all the internet right um where your company is really going to be able

25:25

to create separation especially when it comes to AI agents is capturing what's

25:31

in your key decision makers what's in their brains how do they um make

25:37

decisions how do we know when we look at all of this data how do we know what to be looking that I like to call that

25:43

expert reasoning data that is the fuel for future agents, right? We've talked

25:49

about rag for the last few years. Uh and that can, you know, hopefully give a

25:54

large language model better results. I like to think of expert reasoning data as that rag for agents, right? Uh I'm

26:01

not saying we've we we've hit a wall in terms of uh the amount of training data that large language models can ingest,

26:08

but we're getting close. And I think your company should be focusing on all of that unstructured decision-making

26:15

data that lives in your key employees heads. And then last but not least, agents in the browser. I think you

26:21

should focus on seamless implementations that work where your team works. Right? You need you need to make sure that

26:28

whatever AI agents you're using, they have access to the exact same tools and software that your leaders use.

26:36

All right. So, I gave you some best advice, but now let's quickly go over before we wrap the three deadly sins of

26:43

agentic AI. So, mistake number one is prioritizing

26:50

agentic tools over large language model education. When companies reach out to

26:55

me and ask about AI agents, I like to say, "What percentage of your staff that

27:02

sits in front of a computer can tell me what a large language model is?" Usually, if business leaders are being

27:10

uh truthful, it's a very low percentage. I think we're jumping forward, and it's

27:15

hard not to with the pace of AI innovation. And this is coming from someone that literally talks about this

27:22

for hours every single day. It's hard not to get caught up in this momentum,

27:28

in this hype, and in this fear of missing out. But I think that's one of our biggest issues right now. Uh you

27:36

need to stress the basics of Gen AI education. people need to understand

27:42

kind of in the same way that I leveled out the four different tiers of uh current AI uh knowledge. You have to

27:50

understand what a large language model is and how it works before you can move on to an AI powered workflow before you

27:56

can move on to an agentic model before you can move on to AI agents. So it's always a rush to keep up with what's

28:03

today and what's next. But you cannot skip over literacy, right? because then

28:08

we are asking people to do a new day-to-day um tasks without being able

28:14

to even understand the language. That's mistake number one.

28:20

Mistake number two is ignoring the onederee misalignment problem. And this

28:25

is about so much more than hallucinations. Right? Even though uh today's large language models,

28:31

specifically agentic models uh are doing much better when it comes to reducing their hallucination rate. The onederee

28:38

misalignment problem is when we talk about agentic AI specifically multi-agentic AI right now if you or I

28:46

are using an agentic model we hopefully as the human can spot if something is

28:52

wrong and course correct let's let's be honest here the future of

28:58

AI agents isn't just working with one agents uh it's agentic swarms it's multi-agentic orchestration and that is

29:06

a huge problem. Uh yes, it's uh a nice and fun and shiny thing to look at, but

29:12

that one degree off, if that compounds over multiple agents without the correct

29:18

human oversight, that 1% off is going to become a total miss because it is going

29:23

to compound silently across an agentic swarm.

29:29

And then the third one, and this one, this one grinds my gears. thinking that

29:35

human in the loop is some sort of AI strategy. It's not. Uh it is a passive

29:42

crutch. I like to talk about expertdriven loops. And that is if you

29:48

are already in the middle of your first uh kind of agentic AI or AI agent um

29:54

implementation at your company, you need to get out of this habit of AI in the loop. Right? A good example, I' I've had

30:01

many conversations like this. you know, companies are saying, "Oh, yeah, we have a human in the loop on on these agents

30:07

out there running." And usually it's someone in IT, right? And then it's like, "Okay, what does Bill from it know

30:14

about this financial forecasting agent that's sending information directly to prospective clients?" And it's like,

30:20

"Oh, well, yeah, he knows nothing." And then it's like, okay, how often is Bill revisiting this loop? Oh, well, only

30:26

when there's a problem. We need to shift that mindset. Human in the loop is passive. It is ancient. And I think it's

30:33

a crutch in another potential recipe for disaster. I think we need to shift toward and think about an expertdriven

30:41

loop that is where we are using this expert reasoning data and putting the

30:46

right people in the right agentic loops at the right time. Whereas in theory, Bill might be overseeing 20 agents that

30:55

he maybe doesn't know anything about. Sorry, Bill from it. Uh whereas if we really want an AI agent that works, we

31:02

might have 20 experts working on one agent. So we need to flip the script and

31:08

actively put expert decision-m into our AI flows. All right, I hope this was

31:14

helpful. I appreciate everyone's time on this. Uh you know, if you want to know more, uh you can go to our website at

31:21

your everyday.com. We do this podcast literally every single day, Monday through Friday. talk

31:26

to a lot of smart people about AI agents. And actually, we have uh for two hours if you go sign up for our

31:31

newsletter, there's a little surprise for you at the bottom uh of our autoresponder. 


Agentic AI - PWC Booklet - Download Free

https://www.pwc.com/m1/en/publications/documents/2024/agentic-ai-the-new-frontier-in-genai-an-executive-playbook.pdf


DEll Technologies  Free EBook

https://www.delltechnologies.com/asset/en-gb/solutions/business-solutions/briefs-summaries/agentic-ai-ebook.pdf


OpenAI  Free

https://cdn.openai.com/business-guides-and-resources/a-practical-guide-to-building-agents.pdf



The AI agent handbook: Work smarter. Not harder.

Explore 10 practical hacks to use AI agents for business.


The AI agent handbook reveals helpful hacks that you can use today to revolutionize business workflows. 


From marketing to coding, from deep research to product innovation, learn 10 practical examples for putting AI agents to work, along with real-world use cases and insights into how Google Agentspace can help you get up and running with agentic AI.


Welcome to the era of enterprise AI agents—your new team, ready to help you revolutionize the way you work.

https://cloud.google.com/resources/content/ai-agent-handbook



Open AI

https://cdn.openai.com/business-guides-and-resources/a-practical-guide-to-building-agents.pdf


https://codelabs.developers.google.com/devsite/codelabs/building-ai-agents-vertexai#0




AI Agents in Action


Micheal Lanham

Simon and Schuster, 25 Mar 2025 - Computers - 344 pages

Create LLM-powered autonomous agents and intelligent assistants tailored to your business and personal needs.


From script-free customer service chatbots to fully independent agents operating seamlessly in the background, AI-powered assistants represent a breakthrough in machine intelligence. In AI Agents in Action, you'll master a proven framework for developing practical agents that handle real-world business and personal tasks.


Author Micheal Lanham combines cutting-edge academic research with hands-on experience to help you:


• Understand and implement AI agent behavior patterns

• Design and deploy production-ready intelligent agents

• Leverage the OpenAI Assistants API and complementary tools

• Implement robust knowledge management and memory systems

• Create self-improving agents with feedback loops

• Orchestrate collaborative multi-agent systems

• Enhance agents with speech and vision capabilities


You won't find toy examples or fragile assistants that require constant supervision. AI Agents in Action teaches you to build trustworthy AI capable of handling high-stakes negotiations. You'll master prompt engineering to create agents with distinct personas and profiles, and develop multi-agent collaborations that thrive in unpredictable environments. Beyond just learning a new technology, you'll discover a transformative approach to problem-solving.


Purchase of the print book includes a free eBook in PDF and ePub formats from Manning Publications.


About the technology


Most production AI systems require many orchestrated interactions between the user, AI models, and a wide variety of data sources. AI agents capture and organize these interactions into autonomous components that can process information, make decisions, and learn from interactions behind the scenes. This book will show you how to create AI agents and connect them together into powerful multi-agent systems.


About the book


In AI Agents in Action, you’ll learn how to build production-ready assistants, multi-agent systems, and behavioral agents. You’ll master the essential parts of an agent, including retrieval-augmented knowledge and memory, while you create multi-agent applications that can use software tools, plan tasks autonomously, and learn from experience. As you explore the many interesting examples, you’ll work with state-of-the-art tools like OpenAI Assistants API, GPT Nexus, LangChain, Prompt Flow, AutoGen, and CrewAI.


What's inside


• Knowledge management and memory systems

• Feedback loops for continuous agent learning

• Collaborative multi-agent systems

• Speech and computer vision


About the reader


For intermediate Python programmers.


About the author


Micheal Lanham is a software and technology innovator with over 20 years of industry experience. He has authored books on deep learning, including Manning’s Evolutionary Deep Learning.


Table of Contents


1 Introduction to agents and their world

2 Harnessing the power of large language models

3 Engaging GPT assistants

4 Exploring multi-agent systems

5 Empowering agents with actions

6 Building autonomous assistants

7 Assembling and using an agent platform

8 Understanding agent memory and knowledge

9 Mastering agent prompts with prompt flow

10 Agent reasoning and evaluation

11 Agent planning and feedback

A Accessing OpenAI large language models

B Python development environment


Preview


https://books.google.co.in/books/about/AI_Agents_in_Action.html?id=_-1JEQAAQBAJ 


Maria Johnsen

Maria Johnsen, 2 Jan 2025 - Technology & Engineering - 514 pages

In Agentic AI, readers are taken on a compelling journey into the transformative world of autonomous artificial intelligence. This in-depth exploration covers the evolution of agentic systems, from their historical roots in early automata to their role in shaping future technologies. The book delves into the philosophy of agency in machines, examining the intricate balance between control and independence, and how these systems are redefining fields such as healthcare, defense, space exploration, and creative industries.


With chapters focused on the critical components of agentic AI including decision-making, learning, goal-orientation, and ethical considerations Maria Johnsen sheds light on both the technical and moral implications of creating AI systems capable of autonomous action. The book also addresses pressing concerns such as privacy, bias, fairness, and the societal impact of AI, offering insights into its integration into diverse sectors, from smart cities to autonomous transportation.


A particularly poignant section highlights the moral responsibility of agentic AI, exploring how ethical frameworks can guide the development of these systems and ensure accountability in their decision-making processes. The future of work and the potential for AI to disrupt industries and create new roles is also examined, with a focus on preparing society for the inevitable changes on the horizon.


Through case studies, expert insights, and future predictions, Agentic AI offers a comprehensive look at how autonomous systems are shaping our world and what lies ahead in the next frontier of artificial intelligence.

Preview

https://books.google.co.in/books/about/Agentic_AI.html?id=bMg7EQAAQBAJ&redir_esc=y






AI Agents: Building and Selling Your Digital Genius


DAVID. HOLMAN

Amazon Digital Services LLC - Kdp, 12 May 2025 - Computers - 494 pages

Transform Your Vision into a Cutting-Edge AI Reality

Imagine harnessing the power of artificial intelligence to create digital agents that think, learn, and perform autonomously. This comprehensive guide is your essential companion to mastering every step-from the foundational concepts to the intricate technical details of AI agent development. Whether you're an aspiring developer, entrepreneur, or innovator, you'll find expert insights and actionable strategies designed to turn ideas into impactful AI solutions.


Dive deep into the core principles behind AI agents and explore the building blocks that shape their intelligence. Gain clarity on critical topics such as machine learning basics, data collection, and preprocessing that lay the groundwork for successful AI projects. Navigate the complexities of programming, training, and optimizing AI agents with practical guidance on algorithms, architectures, and performance monitoring.


But it doesn't stop at development. This book also walks you through the practical steps of integrating AI agents seamlessly into your systems while addressing security and ethical considerations to build trust and reliability. Learn how to design intuitive user interfaces that enhance user experience and effectively test, deploy, and maintain your AI products.


Ready to break into the AI marketplace? Discover proven commercial strategies-from market analysis and branding to sales tactics and partnerships. Understand regulatory landscapes and explore ways to scale your AI business to new heights. Real-world case studies highlight successes and lessons from industry leaders, giving you valuable perspectives to fuel your journey.


With expert guidance tailored to both technologists and non-technologists alike, this book empowers you to confidently build, market, and sell your digital genius. Prepare to transform potential into performance and innovation into success.

https://books.google.co.in/books/about/AI_Agents.html?id=191f0QEACAAJ&redir_esc=y






Videos

2024

What are AI Agents?

IBM Technology
1,533,052 views  15 Jul 2024
Good video


2025

Generative vs Agentic AI: Shaping the Future of AI Collaboration
May 2025
IBM Technology
 2 months ago 
https://youtu.be/EDb37y_MhRw?si=32C7-tux9dpm6Z2d


5 Types of AI Agents: Autonomous Functions & Real-World Applications

IBM Technology
2 months ago  May 2025

https://www.youtube.com/watch?v=fXizBc03D7E

RAG vs Fine-Tuning vs Prompt Engineering: Optimizing AI Models

IBM Technology
14 Apr 2025
https://www.youtube.com/watch?v=zYGDpG-pTho


Stanford Webinar - Agentic AI: A Progression of Language Model Usage

Stanford Online
5 months ago  Feb 2025






Ud. 24.8.2025
Pub. 13.7.2025








August 24, 2025

Procter and Gamble - P&G - Productivity Strategy - Innovation Strategy


2021 Annaul Report


A Productivity Mindset

Productivity

Extending our levels of superiority, creating the financial flexibility to manage through increased external volatility, and an ongoing need to drive balanced top- and bottom-line growth requires productivity up and down the income statement and across the balance sheet.


We’re delivering significant cost and cash efficiency with many more opportunities ahead. We’re discovering lower-cost ways of working with fewer resources — today’s necessity giving rise to the productivity inventions of tomorrow. New digital tools are being brought to the forefront, providing another productivity driver — in our labs, in the office environment and on the factory floor.


Productivity is now as integral to our culture as innovation; it’s part of our DNA

For example, our Product Supply organization has successfully leveraged automation solutions to fuel productivity and accelerate our journey toward an End-to-End Synchronized Supply Network. Investments like this have enabled significant savings over the past 10 years, with more ahead.

In Brand Building, data & analytics and digital technology are reinventing how we work. We’ve already seen significant savings in agency fees and production costs, with further savings ahead.

These are just two examples. Over the last 10 years, we’ve fully embedded a productivity mindset into our operations and activity system. It is part of our DNA; now as integral to our culture as innovation. Productivity work never ends and will remain a significant part of our focus.





2025

As we look forward to fiscal 2025, we expect to deliver strong organic sales growth, EPS growth and free cash flow productivity – each in-line with our long-term growth algorithm. We remain committed to our integrated strategy – a focused product portfolio of daily use categories where performance drives brand choice, superiority (of product performance, packaging, brand communication, retail execution and consumer and customer value), productivity, constructive disruption and an agile and accountable organization – all aimed at delivering sustainable, balanced growth and value creation.”

JON MOELLER
P&G CHAIRMAN OF THE BOARD, PRESIDENT & CEO
 
Our strategy has enabled us to build and sustain strong momentum, and remains the right strategy to deliver balanced growth and value creation. The model is dynamic and sustainable. It adapts to the changing needs of consumers and society and is focused on growing markets – creating versus taking business – the most sustainable and most profitable way to grow.


Focused
PORTFOLIO
in 10 categories—daily use products where performance drives brand choice.

Extending our margin of competitive
SUPERIORITY
Product, package, brand communication, retail execution, and value.

We’re driving
PRODUCTIVITY
improvements in cost and cash to fund these investments and improve profitability.

We’re leading the
CONSTRUCTIVE DISRUPTION
across the value chain in our industry in order to meet challenges

More focused, agile, accountable
ORGANIZATION
operating at the speed of market.





6/4/2025

Innovation at Scale: How P&G Transforms Business Through Technology


At P&G, technology isn’t just a supporting function — it’s a strategic enabler for growth, innovation and consumer satisfaction. In a recent interview with Forbes, our Chief Information Officer, Seth Cohen, shared how P&G is leveraging cutting-edge technologies like AI, automation and data analytics to transform operations and deliver superior value to people worldwide. Technology use also emphasizes  our “maniacal focus on understanding the wants and needs of the consumer.”


By embedding the latest emerging technologies into every aspect of our business, we’re not only improving efficiency, but also creating new opportunities to further innovate at scale.

To continue growing our business and better serve our consumers and employees, we’re focusing on five key areas where technology is driving impact and advancing our operations:

Key Decision-Making
P&G's AI-driven insights have helped us better understand and anticipate your needs, reducing out-of-stock rates by 15% so products are available when and where you need them.

End-to-End Supply Chain Visibility
Tools like the Pampers Club, a consumer loyalty app, provide real-time insights that enhance our supply chain performance and ensure essential products are always within reach for families.

Upskilling Our Workforce
In partnership with Harvard Business School and Boston Consulting Group, we're helping employees learn how to use emerging technology. In fact, a recent study showed this is helping our employees come up with the most innovative solutions to some of your biggest challenges — from getting dishes clean to ensuring your clothes smell fresh.

AI as a Productivity Amplifier
Tools alone do not drive transformation. People do. AI is enhancing productivity — much like how spreadsheets revolutionized work decades ago, AI is becoming an indispensable tool for modern professionals.

Looking Ahead
Technology will be integral to the future of P&G. We’re continuing to explore the latest technologies, including reasoning models and agentic AI, which may ultimately further help automate workflow and optimize supply chains and operations on an unprecedented scale.

So how do we make this happen? By beginning with a review of our business goals and capabilities, we then outline what technology is needed to enable innovation across the organization. This ensures that we’re building an environment that is not solely focused on operational improvements, but on delivering better experiences to individuals all over the world and empowering our teams.



P&G Details Cost-Cutting Productivity Enhancements Across Supply Chain, R&D, and Marketing
Liz Dominguez
5/15/2024








Ud. 25.8.2025
Pub. 26.7.20256






August 23, 2025

Artificial Intelligence - AI Agents in Accounting and Financial Management Processes - F&A Processes


About AI Agents

Artificial Intelligence - AI Agents - Articles, Books, Case Studies - Bibliography

https://nraomtr.blogspot.com/2025/07/artificial-intelligence-ai-agents.html


Agents in Accounts and Finance Processes

Order-to-cash: Finance managers face challenges in order-to-cash processes due to time-consuming manual procedures, which can increase risks, cause delays, and hinder competitiveness. AI-powered agents can provide real-time, data-driven insights to enhance decision-making, reduce inefficiencies, and improve customer satisfaction. It streamlines finance operations by automating order validation, invoice reconciliation, and accounts receivable management.

Commercial credit sales intelligence for banking : This solution automates data extraction, customized client offerings, and rule-based decision-making, which transforms commercial banking credit sales by providing immediate, personalized support to credit underwriters. AI agents can provide comprehensive company analysis, conduct credit and financial assessments, automate compliance checks, and identify potential risks.



Good article


How to Build a Finance AI Agent : Step-by-Step Process
Finance AI Agent development

Creating an AI Agent for Financial Report Analysis

DataCamp
30K views  Streamed 4 months ago
Resources (including link to code along notebook): https://bit.ly/41cgavS



ICAI Collection of Use Cases

https://ai.icai.org/usecases.php

AI & CA Office Automation
AI AGENT FOR CA OFFICE AUTOMATION
Author: CA. Vishnu Acharya

Watch on Youtube



AI for Financial Advisory and Decision-Making
AI Agents + RAG + Custom LLM for Financial Research & Compliance Chatbot
Author: CA. Shubham Patel

Press Releases

Infosys BPM Unveils AI Agents


Infosys BPM Unveils AI Agents to Revolutionize Finance and Accounting Services
New Agentic AI-powered solution set to redefine accounts payable operations with significant efficiency gains, enhanced accuracy and improved user experience

Bengaluru, India – May 30, 2025

Infosys BPM, the business process management arm of Infosys (NSE, BSE, NYSE: INFY), today announced the launch of AI agents for invoice processing within its flagship Infosys Accounts Payable on Cloud solution. Powered by Infosys Topaz, the innovation redefines invoice processing by moving from a human-driven, AI-supported model to an autonomous AI-first approach, which ensures greater efficiency and accuracy.

Designed to operate autonomously, the solution leverages AI agents equipped with advanced decision-making capabilities to handle complex business scenarios with precision and speed. Autonomous AI-first approach enables end-to-end workflow management, allowing AI agents to handle dynamic processes, adapt to changing business logic, and perform intricate tasks with minimal human oversight. The new Agentic AI-powered Accounts Payable on Cloud solution aims to boost operational efficiency significantly, enabling businesses to scale quickly and effectively. Powered by Microsoft’s AI stack, the solution combines Azure AI Foundry and other LLMs with custom AI agents. The integration of Cognitive Services with Azure's Platform-as-a-Service (PaaS) offerings enables the delivery of scalable, intelligent, and enterprise-ready AI solution.

This solution was developed in close collaboration with Americana Restaurants, the largest out-of-home dining and quick service restaurant operator across the Middle East, North Africa, and Kazakhstan, with more than 2,600 restaurants. Building on the successful deployment of Accounts Payable on Cloud solution for Americana, Infosys BPM is now integrating Agentic AI to make their invoice processing largely autonomous, further enhancing its efficiency and accuracy.

Harsh Bansal, Chief Financial Officer and Chief Growth Officer, Americana Restaurants, said, “At Americana Restaurants, we are committed to leading digital transformation, and as we scale our operations, intelligent automation is key to achieving greater efficiency and agility. With AI-powered Infosys Accounts Payable on Cloud, we have made invoice processing faster, enhanced accuracy, and improved efficiency. The addition of Agentic AI takes this a step further, reducing manual dependencies and bringing more intelligence and autonomy into our invoice processing. We are delighted that we have pioneered this initiative with Infosys and look forward to closely working with Infosys BPM to lead us collectively into a future of smarter and more agile operations."

Stephen Boyle, Global Leader, GSIs, ESIs and Advisories, Microsoft, said, "We commend Infosys BPM for launching Microsoft AI agents within its Accounts Payable on Cloud solution, showcasing AI's ability to streamline complex workflows and enhance critical business operations. This innovation underscores Infosys’s transformative potential and sets the stage for intelligent automation to drive future business success."

Anantha Radhakrishnan, CEO & Managing Director, Infosys BPM, said, "With the introduction of Agentic AI into Infosys Accounts Payable on Cloud solution, we are redefining what is possible in the finance and accounting functional domain. By integrating Infosys Topaz with a purpose-built multi-agent framework, along with Microsoft’s AI stack, we’ve developed a solution that is autonomous by design, responsive to change, and built to evolve. This exemplifies our commitment to pioneering innovation and delivering unparalleled business value to enterprises worldwide."



What Tasks Can AI Agents Perform in Accounting?















Ud. 24.8.2025
Pub 7.7.2025






August 17, 2025

Google Marketing - Ideas and Digital Marketing Aids

 

Think with Google

____________________________________

Google Marketing Live May 2025.  

The future of advertising fueled by AI isn’t coming — it’s already here.

To help marketers and businesses make the most of this moment, we’re reimagining the future of ads and shopping. Ads that don’t interrupt but help customers discover a product or service. Content that features the perfect creative, appearing at just the right moment — even those moments that were hard to predict. Ads that remove the guesswork and drive measurable impact. And of course, ads that genuinely inspire.


Today at Google Marketing Live, we showed exactly how we’re building these kinds of next-gen AI-powered solutions for Search and YouTube — where discovery starts and decisions are made. Here’s a closer look at what’s coming and how we’re turning AI into action for our customers.

https://business.google.com/in/think/ai-excellence/google-marketing-live-2025/









Marketing Management Blogs



http://adcontrarian.blogspot.com

http://www.themarketingsage.com

https://blog.axiom.us.com

https://brightside.me

http://b2bmarketingdirections.blogspot.com

http://makemarketinghistory.blogspot.com/

https://marketingthatworksblog.blogspot.com
Interesting post:  https://marketingthatworksblog.blogspot.com/2018/03/meaty-messaging-messaging-inventory.html

http://saasmarketingstrategy.blogspot.com/

http://themwordblog.blogspot.com/
Library marketing

http://dranil-marketingmusings.blogspot.com/

http://marketdesigner.blogspot.com

http://mymarketingpicks.blogspot.com
Int post http://mymarketingpicks.blogspot.com/2013/01/top-20-marketing-gurus.html

http://www.uofadmissionsmarketing.com/

https://medialadder.ca/

http://fmcg-marketing.blogspot.com/

https://faculty.insead.edu/pierre-chandon/
Professor of Marketing, INSEAD

http://mktg-matters.blogspot.com/
http://mktg-matters.blogspot.com/2018/05/in-age-of-digital-content-is-king.html


search Google marketing site:blogspot.com


Ud. 18.8.20205
Pub. 27.2.2019

August 9, 2025

Home Page of the Blog/Site - MBA - Management Theory Review


7.7.2025

I noticed today, this blog is now 4 MILLION page view blog according to blogger statistics.


  4 MILLION+ Page Views



Subscribe to the blog or like FaceBook Page Management Theory and Articles to receive notifications on articles added or modified.

Top 20 Articles  - Management Theory Review Blog

"Sharpen The Saw"

Read my detailed article on Stephen Covey's Sharpen the Saw Principle

Knowledge is the saw with which knowledge workers solve the complex problems that come to them for decision making, design and development of products, services and systems.

This collection of articles facilitate review of knowledge gained in the MBA course. The core curriculum of the course is being covered in this blog. For specialization streams separate blogs will be opened.

"Sharpen the Saw" said Covey in The Seven Habits of Highly Effective People. Knowledge workers have to keep their knowledge fresh always as 'quick recall knowledge' and 'quick assisted recall knowledge' to do their job right as knowledge workers. This can be ensured by periodic review or revision of the knowledge learned during the education years. Articles in the blog are prepared using reputed and popular textbooks on various subjects. Readers can read one or two articles per day and keep their knowledge sharp. The articles also help persons now pursuing their MBA to grasp the main ideas presented in a chapter.

Steven Covey on Seven Habits. He mentions the role of knowledge

Steven Covey left for the heavenly abode on 16 July 2012.

Revision Schedule




January  - February  - March  - April  - May   -   June

July       - August     - September  - October  - November  - December

Revision Articles -  Subjects Covered 

(See the labels list also)

Auditing  -   Business ethics - Cost accounting - Cost management - Corporate Social Responsibility

Economics - Effectiveness -  Efficiency - Engineering economics - Financial accounting

Financial management - Human resource management - Industrial engineering -

Knowledge management -

Marketing Management - Operations ManagementOrganizational Behavior - Principles of Management

Supply chain management -

_______________________

New Project of the Blog

30 Day MBA Self Study Course - Free Notes and Texts


Developed by
Professor K.V.S.S. Narayana Rao, Ph.D.
Professor, NITIE, India
Professor, SP Jain Institute of Management and Research, India
Senior Professor, ICFAI Business School, India

Developer of Graham - Rao Method of Analysis of Indian Stocks.

Developer of Markowitz Portfolio Analysis Method for Equity Stocks using Target Prices, Past Price Data, and Excel Software Developed by Associates of Markowitz

Provided Definition for Industrial Engineering: "Industrial Engineering is Human Effort Engineering and System Efficiency Engineering."

Organized First All India Student Equity Research Competition "Khoj" in India.

Organized First Student Presented Investor Conference in which Top 5 Indian equity share
purchases were recommended under 5 different equity research methods and each analytical method was explained in detail to the participants.

Global Number Individual English Author on Knol, which was a platform of Google.

Recipient  of the Innovation Award from Association of Indian Management Schools (AIMS) for Development of Web Based MBA Materials.

Recipient  of the  Award from Higher Education Forum of India (HEF) for Development of Web Based MBA Materials.

Labels of this blog



LABELS





_______________________


Online Management Books of Readings

Books of Collections of Online Articles by Professors of Global Top Business Schools


Advertising - Knol Book of Readings 

Auditing - Knol Book of Readings   (Completely new links added 9 July 2020)

Business, Corporate and Managerial Ethics - Knol Book of Readings

Communication Skills - Knol Book of Readings 

Corporate Governance - Knol Book of Readings 

Cost Accounting - Knol Book of Readings

Economics - An Introductory Knol Book of Readings 

Entrepreneurial Spirit - Knol Book of Readings 

Environmental Management - Knol Book of Readings 

Equity Research - Knol Book of Readings
http://nraombakc.blogspot.com/2012/03/equity-research-knol-book-of-readings.html

Ergonomics - Knol Book of Readings 


Financial Accounting - Knol Book of Readings - India version

Improvement Management of Tasks, Processes and Systems - Knol Book of Readings 

Inventory Control and Management - Knol Book of Readings 

Manufacturing Management - Knol Book of Readings 

Marketing Management - Online Book on Blog
http://bbmktgmgmt.blogspot.com/2011/12/marketing-management-contents.html


Mergers and Acquisitions - Knol Book of Readings
http://nraobbs.blogspot.com/2012/03/mergers-and-acquisitions-knol-book-of.html

Principles of Management - Book of Readings

Organizational Behavior - Knol Book of Readings 

Social Media Marketing - Book of Readings

Supply Chain Management - Knol Book of Readings
_______________________________________________________________


Research in Management


Management Theory Review - Research Perspective
Will have research paper collections and literature review type treatment of various topics

Management Research Papers Review
Will have summaries some research papers in various topics and areas. If a paper has given propositions, the propositions are listed under the paper.

Updated  7.7.2025, 12.9.2024,  1 January 2021
9 July 2020,   19 January 2016, 26 August 2016, 31 Mar 2015