Understanding supply chain improvement
Bernard Burnes, Steve New
European Journal of Purchasing & Supply Management
Volume 2, Issue 1, March 1996, Pages 21-30
The article proposes three complementary models of supply chain improvement which, taken together, allow for a differentiated analysis of the phenomenon, and provide a robust basis for theoretical development. The article concludes that those suppliers who seek/achieve world class status are not only in a position to accomodate the differing approaches of their customers but can also, to a limited extent, choose which customers to supply.
https://www.sciencedirect.com/science/article/abs/pii/0969701295000186
Supply Chain Quality Management
By Lynn A. Fish
Published: August 1st 2011
DOI: 10.5772/19973
Supply chain quality management is a systems-based approach to performance improvement that integrates supply chain partners and leverages opportunities created by upstream and downstream linkages with a focus on creating value and achieving satisfaction of intermediate and final customers (Foster, 2008; Robinson & Malhotra, 2005). The intent of the chapter is to (1) review the positive impact of quality management on supply chain management, (2) present cases of supply chain improvements through quality management with a focus on the processes of design, production, delivery, support, and supplier-customer relationships, and (3) discuss the best practice recommendations, relationship between total quality management factors and transition to supply chain quality management that follow from these results.
https://www.intechopen.com/books/supply-chain-management-pathways-for-research-and-practice/supply-chain-quality-management
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