March 29, 2022

Building Trust in Teams and Organizations


Growing trust workshop: “In Team We Trust” by Alexey Pikulev

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An article by Pikulev on Linkedin

https://www.linkedin.com/pulse/building-team-trust-using-alexey-pikulev


Pikulev's model in use in Astrakhan


8Cs to Build Trust

Clarity - Connection - Compassion - Culture (Values) - Competency - Commitment - Contribution - Consistency



TRUST AND COMMITMENT 

Commitment is an enduring desire to maintain a relationship, and trust is the confidence that one partner has in the other’s reliability and integrity. Confidence is associated with partner’s consistency, competence, honesty, fairness, willingness to make sacrifices, responsibility, helpfulness and benevolence. 

Trust is cornerstone of relationship commitment. Without it commitment flounders. 

Geyskens and Steenkamp conclude that there is a consensus emerging that trust encompasses two essential elements: trust in the partner’s honesty and trust in the partner’s benevolence. Honesty refers to the belief that the partner stands by its word, fulfils promised role obligation and is sincere. Benevolence reflects the belief that one partner is interested in the other’s welfare and will not take unexpected actions to the detriment of the partner. Trust brings about a feeling of security, reduces uncertainty and creates a supportive climate. 

What is trust

https://www.igi-global.com/dictionary/digitally-enabled-design-management/30660





Ud. 30.3.2022

Pub: 14.9.2016




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