December 5, 2013

Important Management Tools - 2013 Edition - Bain &Co. Compilation - Darrell K. Rigby - Book Information

Table of contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Balanced Scorecard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Related topics:
• Management by Objectives
• Mission and Vision Statements
• Pay for Performance
• Strategic Balance Sheet
Benchmarking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Related topics:
• Best Demonstrated Practices
• Competitor Profi les
Big Data Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Related topics:
• Business Analytics
• Business Intelligence
• Data Mining
• Predictive Analytics
Business Process Reengineering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Related topics:
• Cycle-Time Reduction
• Horizontal Organizations
• Overhead-Value Analysis
• Process Redesign
Change Management Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Related topics:
• Cultural Transformation
• Organizational Change
• Process Redesign
Complexity Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Related topics:
• Business Process Reengineering
• Decision Rights Tools
• Focused Strategy
• Repeatable Models
• Spans and Layersvii
Core Competencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Related topics:
• Core Capabilities
• Key Success Factors
Customer Relationship Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Related topics:
• Collaborative Commerce
• Customer Retention
• Customer Segmentation
• Customer Surveys
• Loyalty Management Tools
Customer Segmentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Related topics:
• Customer Surveys
• Market Segmentation
• One-to-One Marketing
Decision Rights Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Related topics:
• Governance Roles
• Job Descriptions
• Organization Design
Downsizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Related topics:
• Layoffs
• Reengineering
• Rightsizing
Employee Engagement Surveys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Related topics:
• Employee Satisfaction
• Empowerment
• Human Resource Management
• Organizational Commitment
Mergers and Acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Related topics:
• Merger Integration Teams
• Strategic Alliances
Table of contents (continued)
Mission and Vision Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Related topics:
• Corporate Values Statements
• Cultural Transformation
• Strategic Planning
Open Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Related topics:
• Collaborative Innovation
• Crowdsourcing
• New Product Development
• Open-Market Innovation
Outsourcing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Related topics:
• Collaborative Commerce
• Core Capabilities
• Offshoring
• Strategic Alliances
• Value-Chain Analysis
Price Optimization Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Related topics:
• Demand-Based Management
• Pricing Strategy
• Revenue Enhancement
Satisfaction and Loyalty Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Related topics:
• Customer and Employee Surveys
• Customer Loyalty and Retention
• Customer Relationship Management
• Net Promoter® Scores
• Revenue Enhancement
Scenario and Contingency Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Related topics:
• Crisis Management
• Disaster Recovery
• Groupthink
• Real-Options Analysis
• Simulation Models
Social Media Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Related topics:
• Blogs
• Multimedia Chat Rooms
• Online Communities
• Social Gaming Networks
Strategic Alliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Related topics:
• Corporate Venturing
• Joint Ventures
• Value-Managed Relationships
• Virtual Organizations
Strategic Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Related topics:
• Core Competencies
• Mission and Vision Statements
• Scenario and Contingency Planning
Supply Chain Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Related topics:
• Borderless Corporation
• Collaborative Commerce
• Value-Chain Analysis
Total Quality Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Related topics:
• Continuous Improvement
• Malcolm Baldrige National Quality Award
• Quality Assurance
• Six Sigma
Zero-Based Budgeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Related topics:
• Activity-Based Budgeting
• Complexity Reduction
• Cost-Benefi t Analysis
• Performance Budgeting


YOu can Download the Book from Bain Website
http://www.bain.com/Images/MANAGEMENT_TOOLS_2013_An_Executives_guide.pdf

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