#AtoZChallenge 2019 - Operations Management A to Z Blog

Theme for #AtoZChallenge 2019 - Operations Management

Operating or operations processes deliver firm's goods and services for the sales orders. Operations have to be effective and efficient. Effectiveness is achieved when customer is satisfied with the product or service delivered. The product delivered has to conform to the specifications indicated in the sales order. It has to be delivered within the time stipulated. The location has to be same as indicated. The installation service if any has to be as per the promise.  While effectiveness is judged by the customer, efficiency is an internal yardstick of the firm. Customer happiness is effectiveness.

Employee happiness is part of efficiency. Efficiency is related to the amount of resources used in the production process or operating processes. Total cost of resources can be determined and efficiency means lower cost of operations.

Operations Management is management of operation or operating activities effectively and efficiently.

I identified 26 themes for making blogs posts under the theme of "Operations Management" for April 2019 Blogging Challenge. These articles will be published one by one on each week day of the month. There will not be publication on Sundays. Look forward to comments and suggestions  of readers

Operations Management A to Z - Proposed Articles 

1. Accounting for Operations Management
2. Behavioral Issues in Operations Management
3. Coordination
4. Demand Forecasting
5. Effectiveness, Efficiency, and Excellence in Operations and Operations Management 


6. Financial Analysis for Operations Management
7. Goals and Objectives of Operations Management
8. Human Resource Issues and Management of Operations Function
9. Industrial Engineering and Operations Management - Distinction and Combination
10. Job Design


11. Knowledge Management for Operations
12. Low Inventory Lean Production and Service System
13. Management Principles and Operations Management
14. New Product Design and Production
15. Order Booking, Planning and Despatching


16. Productivity Management
17. Quality Management
18. Resource Planning and Resourcing for Effective Operations
19. Supply Chains Operations Management
20. Total 'X' Managements in Operations Management


21. Understanding Product, Machine, Material, Man, Information and Energy
22. Visionary Leadership for Operations Management
23. What is Operations Management (26)
24. Xenogamy (Cross Fertilization) - Evolution of Operations Management (27)
25. Yearning - Relevance for Operations Managers - (Filled with longing or compassion or tenderness) (29)

26. Zero-Based Productivity Management (30)



Zero-based productivity—Organization: Using zero-based principles to forge a purpose-built organization
December 2018 | Article
By Onno Boer, Shaun Callaghan, Mita Sen, and Alexander Thiel

Traditional approaches to operations can miss opportunities to harness technology to boost efficiency.

Zero-basing organizations, which use zero-based principles as a lens to reshape organizational structure and operations, can unleash greater productivity. The resulting purpose-built enterprise ensures that staff and resources are allocated to the highest-value areas of the business.

https://www.mckinsey.com/business-functions/operations/our-insights/zero-based-productivity-organization-using-zero-based-principles-to-forge-a-purpose-built-organization

Building the zero-based culture

November 2018 | Article

By Ronald Falcon, Hanspeter Hueter, Matthew Maloney, and Abhishek Shirali

ZBB evolves into zero-based productivity (ZBP), a performance-improvement dynamo that transforms the entire enterprise—achieving the ideal of fact-based, data-driven decisions that boost sales, reduce waste, and accelerate improvement year after year.

https://www.mckinsey.com/business-functions/operations/our-insights/building-the-zero-based-culture

For details of the Blogging Challenge
http://www.a-to-zchallenge.com/2019/03/master-list-atozchallenge-2019-and-post.html

Zero-based productivity: Going granular and end-to-end across the supply chain
March 2019 | Article
By Matt Jochim, Rehana Khanam, Cecilia Martensson, and Curt Mueller


By undertaking zero-based productivity improvement programes in supply chain, businesses have achieved overall cost savings of up to 50 percent. Rigorous productivity management and the right productivity improvement methods and technques have to be in place to capture and sustain this level of improvement.
https://www.mckinsey.com/business-functions/operations/our-insights/zero-based-productivity-going-granular-and-end-to-end-across-the-supply-chain

Zero-based productivity—Marketing: Measure, allocate, and invest marketing dollars more effectively
August 2018 | Article
By Jeff Jacobs, Roberto Longo, Mita Sen, and Björn Time
Marketing is a function for consumer engagement,sales and revenue. Its costs can account for more than 10 percent of revenues in many consumer-facing businesses and this cost has to be understood and spent wisely. Waste in marketing cost has to be identified and eliminated.
https://www.mckinsey.com/business-functions/operations/our-insights/zero-based-productivity-marketing-measure-allocate-and-invest-marketing-dollars-more-effectively

My Previous A to Z Challenge Posts

A to Z: Top Management Challenge Areas



1. Awareness of Environment

2. Brand Equity - The NPV of Marketing Investment
    Brain Stilling - Brain Storming for Effective Decisions

3. Culture Change Management
    Coordination

4. Deal Making and Negotiation

5. Energizing the Organization

6. Fortification of the Brand

7. Goal Alignment and Employee Involvement

8. Health of Organization

9. Innovation for Growth - Revenues, Profits, Potential Market, Knowledge Capital

10. Job Redesign for Effectiveness, Efficiency and Employee Satisfaction

11. Knowledge Management

12. Liquidity, Solvency and Profitability - The Finance Challenge

13. Manufacturing/Production Management - Production of Goods and Services

14. No Waste Philosophy - Industrial Engineering and Work Simplification

15. Organizing Resources and Acquiring Them - The Supply Chain

16. Productivity Management

17. Quality Management

18. Redesign - Design Iterations

19. Supply Chain Analytics

20. Technology Management and Innovation

21. Utility - Value to Customer

22. Values Statement of the Organization

23. Wandering to Manage - Shop Floor and Office - Observe the Action to Plan and Control

24. Xerophilous Organization - Surviving the Business Cycles

25. Youthful Organization

26. Zeal - Earnestness to Serve and Survive




Updated 25 April 2019, 12 April 2019, 31 March 2019,  15 March 2019