As a part of A to Z of Supervision, we have to once again emphasize that supervisors have to understand the products that they have to produce, the process and the equipment that has to be used and the people in their department.
In the case of the product, they have to know the drawing. The properties of the material to be used and the dimensions and tolerances.
They need to assign jobs to operators to maximize production or productivity. They have to know which jobs are better done by specific operators and assign the available job to maximize output. They have to know the skill levels of persons and their experience and special aptitudes.
Process. Process in industrial engineering refers to the production of a part from raw material. A process consists of operation. A process consists of various operations in the categories of materials processing, inspection of the part after each operation, transportation between machines doing various operations including inspection equipment. Between operations, there can be storage in work-in-process. The process also includes production planning which decides batch quantities, selects the machines and operators for doing various operations, instructs material handling men etc.
The word also refers to basic production processes like turning, milling welding etc. Supervisors have to understand the processes for the products as well as basic processes used. Supervisors have to guide and train the operators in the various operations. So they have to first learn and understand each process that has to be done in their shop.
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