HOSPITAL MANAGEMENT
Hospital Architecture, Planning/ Organization
Health Care Systems
Financial and Legal Aspects of Hospital Management
Human Resources in Hospital Administration
Health Care Services Marketing
Hospital Information Systems
Hospital Operations
Organizational and Management of Hospitals
http://www.ssm.saveetha.com/new-page-44
Hospital Capacity Management: Insights and Strategies
Robbin Dick, Robert Agness
CRC Press, 19-Mar-2021 - Business & Economics - 244 pages
Hospital Capacity Management: Insights and Strategies details many of the key processes, procedures, and administrative realities that make up the healthcare system we all encounter when we visit the ED or the hospital. It walks through, in detail, how these systems work, how they came to be this way, why they are set up as they are, and then, in many cases, why and how they should be improved right now. Many examples pulled from the lifelong experiences of the authors, published studies, and well-documented case studies are provided, both to illustrate and support arguments for change.
First and foremost, it is necessary to remember that the mission of our healthcare system is to take care of patients. This has been forgotten at times, causing many of the issues the authors discuss in the book including hospital capacity management. This facet of healthcare management is absolutely central to the success or failure of a hospital, both in terms of its delivery of care and its ability to survive as an institution. Poor hospital capacity management is a root cause of long wait times, overcrowding, higher error rates, poor communication, low satisfaction, and a host of other commonly experienced problems. It is important enough that when it is done well, it can completely transform an entire hospital system.
Hospital capacity management can be described as optimizing a hospital’s bed availability to provide enough capacity for efficient, error-free patient evaluation, treatment, and transfer to meet daily demand. A hospital that excels at capacity management is easy to spot: no lines of people waiting and no patients in hallways or sitting around in chairs. These hospitals don’t divert incoming ambulances to other hospitals; they have excellent patient safety records and efficiently move patients through their organization. They exist but are sadly in the minority of American hospitals. The vast majority are instead forced to constantly react to their own poor performance. This often results in the building of bigger and bigger institutions, which, instead of managing capacity, simply create more space in which to mismanage it. These institutions are failing to resolve the true stumbling blocks to excellent patient care, many of which you may have experienced firsthand in your own visit to your hospital. It is the hope of the authors that this book will provide a better understanding of the healthcare delivery system.
https://books.google.co.in/books?id=Z-IXEAAAQBAJ
Service Systems Engineering and Management
A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu
CRC Press, 18-Apr-2018 - Business & Economics - 618 pages
Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award
This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems in the service industries. This textbook covers state-of-the-art concepts, models and solution methods important in the design, control, operations and management of service enterprises.
Service Systems Engineering and Management begins with a basic overview of service industries and their importance in today’s economy. Special challenges in managing services, namely, perishability, intangibility, proximity and simultaneity are discussed. Quality of service metrics and methods for measuring them are then discussed. Evaluating the design and operation of service systems frequently involves the conflicting criteria of cost and customer service. This textbook presents two approaches to evaluate the performance of service systems – Multiple Criteria Decision Making and Data Envelopment Analysis. The textbook then discusses several topics in service systems engineering and management – supply chain optimization, warehousing and distribution, modern portfolio theory, revenue management, retail engineering, health systems engineering and financial services.
Features:
Stresses quantitative models and methods in service systems engineering and management
Includes chapters on design and evaluation of service systems, supply chain engineering, warehousing and distribution, financial engineering, healthcare systems, retail engineering and revenue management
Bridges theory and practice
Contains end-of-chapter problems, case studies, illustrative examples, and real-world applications
Service Systems Engineering and Management is primarily addressed to those who are interested in learning how to apply operations research models and methods for managing service enterprises. This textbook is well suited for industrial engineering students interested in service systems applications and MBA students in elective courses in operations management, logistics and supply chain management that emphasize quantitative analysis.
Ch. 10 is on health care systems
https://books.google.co.in/books?id=8SJWDwAAQBAJ
The Oxford Handbook of Health Care Management
Ewan Ferlie, Kathleen Montgomery, Anne Reff Pedersen
Oxford University Press, 07-Apr-2016 - Business & Economics - 504 pages
This Handbook provides an authoritative overview of current issues and debates in the field of health care management. It contains over twenty chapters from well-known and eminent academic authors, who were carefully selected for their expertise and asked to provide a broad and critical overview of developments in their particular topic area. The development of an international perspective and body of knowledge is a key feature of the book. The Handbook secondly makes a case for bringing back a social science perspective into the study of the field of health care management. It therefore contains a number of contrasting and theoretically orientated chapters (e.g. on institutionalism; critical management studies). This social science based approach is a refreshing alternative to much existing work in this domain and offers a good way into current academic debates in this field. The Handbook thirdly explores a variety of important policy and organizational developments apparent within the current health care field (e.g. new organizational forms; growth of management consulting in health care organizations). It therefore explores and comments on major contemporary trends apparent in the practice field.
https://books.google.co.in/books?id=NNodDAAAQBAJ
Healthcare Management Engineering: What Does This Fancy Term Really Mean?: The Use of Operations Management Methodology for Quantitative Decision-Making in Healthcare Settings
Alexander Kolker
Springer Science & Business Media, 02-Dec-2011 - Medical - 121 pages
This Briefs Series book illustrates in depth a concept of healthcare management engineering and its domain for hospital and clinic operations. Predictive and analytic decision-making power of management engineering methodology is systematically compared to traditional management reasoning by applying both side by side to analyze 26 concrete operational management problems adapted from hospital and clinic practice. The problem types include: clinic, bed and operating rooms capacity; patient flow; staffing and scheduling; resource allocation and optimization; forecasting of patient volumes and seasonal variability; business intelligence and data mining; and game theory application for allocating cost savings between cooperating providers.
Detailed examples of applications are provided for quantitative methods such as discrete event simulation, queuing analytic theory, linear and probabilistic optimization, forecasting of a time series, principal component decomposition of a data set and cluster analysis, and the Shapley value for fair gain sharing between cooperating participants. A summary of some fundamental management engineering principles is provided.
The goal of the book is to help to bridge the gap in mutual understanding and communication between management engineering professionals and hospital and clinic administrators.
The book is intended primarily for hospital/clinic leadership who are in charge of making managerial decisions. This book can also serve as a compendium of introductory problems/projects for graduate students in Healthcare Management and Administration, as well as for MBA programs with an emphasis in Healthcare.
https://books.google.co.in/books?id=7dA-yDIR4gUC
Hospital Management
K. V. Ramani
Pearson Education India, 2011 - 322 pages
Hospital managers require problem solving skills besides developing a conceptual understanding of hospital management challenges, in order to be effective and efficient in service delivery. Hospital Management: Text and cases is expected to meet the theoretical and practical needs of current hospital managers as well as students who aspire to become hospital managers in future.
https://books.google.co.in/books?id=7TI8BAAAQBAJ
Introduction to Health Care Management
Sharon Bell Buchbinder, Nancy H. Shanks
Jones & Bartlett Learning, 2007 - Law - 470 pages
Introduction to Health Care Management is an introductory principles of health care management book developed speci'cally for undergraduate health administration programs. Covering a wide variety of healthcare settings, from hospitals to nursing homes, this essential text contains numerous case studies. This indispensable book covers key areas such as ethics, cost management, strategic planning and marketing, information technology, and human resources.
https://books.google.co.in/books?id=7x49pXY-S_EC
Articles
https://www.karger.com/Article/FullText/500413#ref4
https://www.nature.com/articles/s41746-021-00424-5
https://slideplayer.com/slide/17351599/
https://scholar.google.com.pk/citations?user=oGg44I8AAAAJ&hl=zh-CN
https://www.hbs.edu/faculty/Pages/profile.aspx?facId=735581 Health care delivery Harvard
https://www.hbs.edu/coursecatalog/2195.html
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