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July 4, 2020

UPSC Civil Services Examination - Management Subject Notes

Refer:  Online MBA Management Theory Handbook

UPSC Civil Services Examination - Management Subject Notes

Paper - I

Section - I .  Managerial Function
Concept and Foundations of Management
Planning
Organizing
Controlling
Decision Making
Role of Manager
Managerial Skills
Entrepreneurship
Management of Innovation
Managing in a Global Environment
Evolution of Management Thoughts
Flexible Systems Management
Process and customer orientation
Social responsibility and managerial ethics


Section - II.  Organisational Behaviour and Design


Work Stress and Stress Management
Networked and virtual organizations
Conceptual model of organization behaviour
Organizational theory and design - organizational culture
Organizational theory and design: Learning organization
Learning and reinforcement
Organizational Processes - decision making
Leadership Process and Styles
The Individual Process Personality
The individual processes - Perception
The individual processes Motivation
The dynamics of organization behaviour: Job design
The dynamics of organization behavior: Communication
Organisational Behaviour and Design: conflict and negotiation
Organizational theory and design: Managing cultural diversity
Organizational theory and design: organizational change and development
The individual processes: Values and attitude
Classical, Neoclassical and Contingency approaches to organizational design
The individual processes: Power and politics


Section - III. Human Resource Management

The future challenges of HRM
Job Analysis
Human Resource Planning
Job Evaluation
Recruitment and Selection
Training
Promotion and Transfer
HR Challenges
Performance Management
Employee Morale and Productivity
Compensation Management and Benefits
Human Resources Accounting and Audit
International Human Resource Management
Human resource information system
Management of organizational climate and Industrial relations
HRM Function


Section - IV.  Accounting for Managers

Zero-Base Budgeting
Performance budgeting
Fund flow analysis
Management accounting: concept, need, importance and scope
The statement of cash flows
Job and process costing
Standard costing and variance analysis
Financial statement analysis
Generally Accepted Accounting Principles
Relevant costing and costing for decision-making
Reconciliation and Integration between financial and cost accounts
Overhead cost and control
Cost accounting - cost ledger and control accounts
Inventory valuation and depreciation
Preparing the Financial Statements
Budget and budgetary control
Marginal costing and absorption costing
Cost Accounting
Financial Accounting


Section - V .  Financial Management

Capital budgeting
Financial and operating leverage
Management of cash, receivables, inventory and current liabilities
Cost of capital
Working Capital Management
Recent reforms in financial sector
Shareholder value creation
Design of capital structure: theories and practices
Regulation of capital market
Capital and money markets
Dividend policy
Financial derivatives: option, futures, swap
Leasing, hire purchase and venture capital
Management of corporate distress and restructuring strategy
Valuation of bonds and shares
Corporate Financial policies and Strategy

Section - VI.  Marketing Management


Product Strategy
Ethics in Marketing
Integrated Marketing Communications
Retail Management
Concept of Holistic Marketing
Internet marketing
Positioning and Differentiating the Market offering
Pricing strategies
Segmenting and Targeting the Market
Concept, evolution and scope of Marketing Management
Market Research
Marketing strategy formulation and components of marketing plan
Building customer satisfaction
Designing and managing Marketing channels
Services and non-profit marketing
Industrial buyer behaviour
Analysing consumer markets
Value and retention
Analysing Your Competition


Paper - II


Section - I > Quantitative Techniques in Decision Making
Descriptive statistics- tabular, graphical and numerical methods
Inferential statistics
Chi-square and ANOVA
Introduction to probability, discrete and continuous probability distributions
Index numbers
Simple correlation and regression
Central limit theorem
Sampling distributions
Decision theory
Linear programming – problem formulation, simplex method and graphical solution, sensitivity analysis
Time series and forecasting
Hypothesis testing for differences between means and proportions


Section - II > Production and Operations Management

Fundamentals of Operations Management
Materials Management
Capacity Planning
Aggregate Production Planning
Statistical Process Control
Inventory control
World class manufacturing
E-Governance
Line Balancing
Value analysis
Six Sigma
Quality management
Management of facilities
R&D management
Process planning   https://www.civilserviceindia.com/subject/Management/notes/process-planning.html
Material Requirement Planning
Production control
Make or buy decision
Waste Management
Project management concepts
Supply chain management
Flexibility and agility in manufacturing systems
Management of service operations
Equipment replacement and maintenance
Vendor evaluation and audit


Section - III.  Management Information System

E-business Architecture
Information systems planning
Information resource management
DSS and RDBMS
Types of information system
Evaluation of information systems
Expert systems
Conceptual Foundations of Information Systems
Enterprise Resource Planning
Information theory
Systems development - Overview of systems and design, System development management life-cycle
User involvement
Trends in Information Technology
Flexibility in information systems
Designing for online and distributed environments


Section - IV .  Government Business Interface

Consumer Protection
Cyber Laws
Public Distribution System
Government Policies for Development and Promotion of Small-Scale Industries in India
New Industrial Policy of the Government: liberalization, deregulation and privatisation
Government control over price and distribution
Corporate governance

Section - V > Strategic Management

Process of strategic planning and implementation
SWOT Analysis
Strategic Management: Business policy as a field of study
Nature and scope of strategic management
Concept of value chain
BCG matrix
Tools and techniques for strategic analysis: The experience curve
Tools and techniques for strategic analysis: GEC mode
Tools and techniques for strategic analysis: Impact matrix
Concept of core competence
Growth strategies – expansion, integration and diversification
Generic competitive strategies
Strategic flexibility
Management of strategic change
Environmental analysis and internal analysis
Industry analysis
Strategic profile of a firm
Competitive advantage of a firm
Strategic Alliance
Mergers and acquisitions
Turnaround management


Section - VI.  International Business
International Business Environment
India's Foreign Trade: Policy and Trends
International Taxation
Export Management
Internationalization of Service Firms
Global e-Business
Global business strategy
Global marketing strategies
Regional Economic Cooperation
Multicultural management
Joint Ventures
External Debt Management
Foreign Investment: Foreign direct investment and foreign portfolio investment
Cross-border Mergers and Acquisitions
Country Risk Analysis
Financing of International trade
Foreign Exchange Risk Exposure Management
FTAs
Export- Import procedures
World Financial Markets and International Banking
International production
Operation Management in International companies
Global competitiveness and technological developments
Design of Organization Structure and Control



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