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February 23, 2014

Lean Management by CEOs

Lean is strategic issue. Efficiency is strategic issue. Lean Management is creating value for the customer efficiently. That is the definition of management given by Koontz and O'Donnell. But it is Toyota's manager who really proved by becoming world class company giving great quality at a lower price and beating the great American companies.

If lean is strategic, the CEO must understand it. He has to embrace it. He has to put it into his organization. He has to organize lean production facilities which are mainly cells that can produce multiple products in a continuous flow. He has to organize a lean supply chain. He has to direct his organization to follow lean practices. Of course, he has to ensure the directions and plans are being followed. Control system to ensure lean, value creation and efficiency are there.

There are some CEOs explaining their involvement in successful lean transformations.


TRU-TEST CEO DESCRIBES LEAN TRANSFORMATION
Tuesday 18 February 2014
http://www.intentgroup.co.nz/tru-test-ceo-describes-lean-transformation/

Lean is the Strategy
Art Byrne | 1 January 2013
http://www.leanceo.com/lean-is-the-strategy/

Interview with Ary Byrne - CEO Lean Implementer
Author of the book - The Lean Turnaround
2012
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Value Adding Lean CEO - Presentation by Art Byrne
http://www.lean.org/downloads/Byrne_slides_cm3.pdf


The Lean CEO Must ‘Lead by Example'
In the book,  The Lean Turnaround, Art Byrne stresses the importance of the Chief  Executive
involvement for lean transformations to be successful.
http://www.tbmcg.in/misc_assets/newsletter/OpEx_0213_Book_Review_The_Lean_CEO.pdf


The Lean CEO Effect
There's a big difference between CEOs who engage in lean and those who simply encourage it.
Oct. 17, 2012
Jonathan Katz | IndustryWeek
http://www.industryweek.com/companies-amp-executives/lean-ceo-effect

February 19, 2014

Emotions – OB Perspective

Organizational Behavior Article Series

Emotions have received some attention in organization behavior literature.
Neal M. Ashkanasy et al., Emotions in the Workplace: Research, theory and Practice, Quorum, West Port, 2000.
Richard P. Bagozzi, “Positive and Negative Emotions”, in K.S Cameroon et al., Positive Organizational Scholarship, Berrett-Koehler, San Francisco, 2003, pp. 241-258.
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The best description of emotion would be how a person feels about something.
Emotions are reactions to an object. They are not traits. They are object specific.

Types of Emotions


Positive Emotions:  Love/affection, Happiness/joy,  Surprise
Negative Emotions: Fear, Sadness, Anger, Disgust, Shame

Emotions can be shown as a continuum.

Happiness - Surprise - Fear - Anger - Disgust.

Emotional Labor


Some employees have to put in emotional labor as they have to control their emotions in the presence of provocation and show the behavior that is expected from them because of the job they are performing.
Emotion labor has dysfunctional consequences for the employees doing it (e.g., stress and burnout) [Luthans, 2005]. Some companies try to hire only those with very positive personalities. They tend to express genuine positive emotions instead of positive emotion which is result of emotional labor.

Recently emotional intelligence became a popular concept. The topic ‘emotions’ is now part of OB texts as emotional intelligence emerged as an important concept in OB.

Emotional Intelligence


Peter Salovey and John Mayer are usually given credit for developing the theory and definition of emotional intelligence first. Salovey and Mayor defined emotional intelligence as "the subset of social intelligence that involves ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions.


Daniel Goleman, the author of "Emotional Intelligence" explains emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships."
Goleman classified this emotional intelligence and skill into two components: one component is related to self and the other component is related to dealing with others.
In the component dealing with self, the stages are self-awareness,self-management and self motivation. In the component dealing with others the stages are empathy and social skills.

Goleman makes the positive statement that emotional intelligence and competence continues to develop and grow. In a study, if was found that, measured EI of college students increased in a range of 50 to 300 percent after a course designed to enhance their EI.

EI helps people to get along with others and also to manage themselves in highs and lows of life. Therefore, it is not surprising that there is some longitudinal research indicating EI to be a better predictor of life success than IQ.



References
Luthans, Fred (2005), Organizational Behavior, 10th Edition, McGraw-Hill, New York


Article originally posted in
http://knol.google.com/k/narayana-rao/emotions-ob-perspective/2utb2lsm2k7a/105#

Related Articles

February 1, 2014

Stress Test of Strategy


McKinsey Provides the following ten questions as stress test of your strategy. It is a test of the output of your strategy process.


Test 1: Will your strategy beat the market?
Test 2: Does your strategy tap a true source of advantage?
Test 3: Is your strategy granular about where to compete?
Test 4: Does your strategy put you ahead of trends?
Test 5: Does your strategy rest on privileged insights?
Test 6: Does your strategy embrace uncertainty?
Test 7: Does your strategy balance commitment and flexibility?
Test 8: Is your strategy contaminated by bias?
Test 9: Is there conviction to act on your strategy?
Test 10: Have you translated your strategy into an action plan?

All the ten questions are given an explanation and additional reading from McKinsey quarterly is indicated in the article Have you tested your strategy lately?